To report a smoking violation, please select from the following list of locations or situations:
Smoking at a City Facility/Property
Smoking at a Hospital or Long Term Care Facility
Smoking at Restaurant, Bar, Patio
Smoking in the Workplace Violation
Please note that we will do our best to have a by-law officer attend your location, although it may not be possible for one to arrive in time. We are, however, tracking all reported violations of the smoke-free regulations and the information provided will help us to determine problem areas within the City. With this information, by-law officers can conduct focused enforcement efforts based on data collected from public complaints and from staff reports as well.
For more information
Please refer to the Smoking and Vaping (By-law No. 2019-241) for more information.
The sale of tobacco products, including in-store placement and advertising, is regulated by the Smoke-Free Ontario Act.
Report tobacco retail signage violation
Please note that we will do our best to have a by-law officer attend your location, although it may not be possible for one to arrive in time. We are, however, tracking all reported violations of the smoke-free regulations and the information provided will help us to determine problem areas within the City. With this information, by-law officers can conduct focused enforcement efforts based on data collected from public complaints and from staff reports as well.
For more information
Please refer to the tobacco page for more information.
The sale of tobacco products, including in-store placement and advertising, is regulated by the Smoke-Free Ontario Act.
Report tobacco retail sales to minors
Please note that we will do our best to have a by-law officer attend your location, although it may not be possible for one to arrive in time. We are, however, tracking all reported violations of the smoke-free regulations and the information provided will help us to determine problem areas within the City. With this information, by-law officers can conduct focused enforcement efforts based on data collected from public complaints and from staff reports as well.
For more information
Please refer to the tobacco page for more information.
Tobacco retailers can request new or additional signage, such as health warnings or age restrictions.
If you’re concerned about the potential presence of lead in your tap water, you can request a water quality test.
Drinking water provided by the City of Ottawa is lead-free. However, trace amounts of lead can dissolve into drinking water during contact with your home’s lead pipes (including your water service pipe), brass fixtures, and lead solder. This may impact the safety of your tap water.
Ottawa residents who live in homes built after 1958 are at little or no risk of lead exposure through tap water. In limited instances, homes built after 1958 may be impacted if connected to an older watermain.
For more information on keeping your tap water lead-free, please consult our frequently asked questions (FAQs).