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Noise

Loud noise or shouting

Having a party or an event? It could be a violation of Ottawa's Noise By-law (No. 2017-255) to make loud noises or emit reproduction sounds that disturb your neighbours:

This includes:

  • Loud music
  • Musical instruments
  • Radios
  • Televisions
  • Stereos
  • Computers
  • Shouting

During the daytime, between 7 am and 11 pm, any noise must be kept below the decibel limits set in the Noise By-law (No. 2017-255). Overnight, between 11 pm and 7 am, any noise that disturbs someone may be considered a violation.

Report a loud noise complaint.

Report a shouting complaint.

An Ottawa By-law officer will be in touch to help you with your complaint. 

Please refer to the City of Ottawa's Ottawa Noise By-law (No. 2017-255) for more information.

Barking dogs

A constantly barking dog can be loud and can disturb you or your neighbours. It could also be a violation of Ottawa’s Animal Care and Control By-law 2003-77.

Pet owners must prevent their pet from constant barking or causing other noise that disturbs people and the neighbourhood.

Report a noise complaint about barking dogs.

An Ottawa by-law officer will be in touch to help you with your complaint. 

Please refer to the Ottawa’s Animal Care and Control By-law 2003-77 for more information.

Construction sites or machinery

In all cases an Ottawa By-law officer will be in touch to help you with your complaint.

Please refer to the City of Ottawa’s Noise By-law (No. 2017-255) for more information.

Alarms

If you hear a house alarm or are concerned about someone’s safety, call 911.

If a car alarm in your neighbourhood sounds for more than five minutes, it could be a violation of Ottawa’s Noise By-Law 2017-255.

Snow removal and vehicle back up alarms are not considered car alarms.

Note: When you report a noise complaint about a car alarm, you will need to provide the car’s license plate number.

Report a noise complaint about car alarms.

An Ottawa by-law officer will be in touch to help you with your complaint. 

Please refer to the Ottawa Noise By-law for more information

Garbage or delivery vehicles

Garbage vehicles

It is a violation of Ottawa’s Noise By-law 2017-255 to operate garbage collection vehicles or heavy delivery vehicles:

  • Weekdays: Between 11 pm and 7 am
  • Sundays and holidays: Between 11 pm and 9 am

City waste collection and waste collection in the downtown area as illustrated in Schedule B of the Noise By-law are exempted.

Report a noise complaint about garbage collection.

An Ottawa by-law officer with be in touch to help with your complaint.

Please refer to the Ottawa Noise By-law for more information.

Delivery vehicles

It is a violation of Ottawa’s Noise By-law 2017-255 to operate heavy delivery vehicles:

  • Between 11 pm and 7 am

Deliveries in the downtown area illustrated in Schedule B of the Noise By-law are exempted.

Report a noise complaint about delivery vehicles.

An Ottawa by-law officer with be in touch to help with your complaint.

Please refer to the Ottawa Noise By-law for more information.

Snow Removal and Snow Clearing

Snow Removal and Snow Clearing are exempt from the Noise By-law # 2017-255. The provisions of this by-law shall not apply to snow clearing or snow removal activities. This includes plowing, salting, and removing snow banks.

This means that snow removal/clearing may take place 24/7 on private or public property by residents or contractors.

Aircraft noise

The City of Ottawa has no jurisdiction over aircraft noise. Please contact the Ottawa International Airport 24-hour noise complaint service at 613-248-2023.