Starting May 4, all four Employment and Social Services offices are closed to the public. Staff will continue to provide telephone or e-mail support from 8:30 am to 4:30 pm Monday to Friday.
Applications for all programs and services will be completed over the phone or online:
- Phone: Call 3-1-1, then 4 for Social Services.
- Online: For Ontario Works and Emergency Assistance.
- Existing clients can call or email their Case Worker.
- Ontario Works clients can use the online tool MyBenefits.
Social Services Hubs remain closed to the general public; activities and workshops cancelled, e.g. no income tax clinics or job-search activities.
The City’s Employment Ontario virtual services are available during COVID-19 closures.