Due to the current situation in Ottawa, concerning COVID-19, individuals are asked to not visit the Employment and Social Services centres. Applications for all services will be completed over the phone or online.
- Phone: Call 3-1-1, then 4 for Social Services.
- Online: For Ontario Works only.
Existing clients can call or email their case worker. Ontario Works clients can use the online tool MyBenefits.
Effective Wednesday, March 25, the hours of operation for clients visiting any of the four centres will be Monday to Friday, 10 a.m. to 3 p.m. Staff will continue to provide telephone support from 8:30 a.m. to 4:30 p.m. Monday to Friday.
Social Services Hubs are closed to the general public; activities and workshops cancelled, e.g. no income tax clinics or job-search activities.