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Green bin and leaf and yard waste

Changes to the Green Bin Program

NEW plastic bag option

Plastic bags can be used as a bagging option for household organics in the green bin. Pet waste is also accepted – including dog waste and kitty litter.

We have now made the green bin cleaner and more convenient to use. Using the green bin takes advantage of weekly pickup, while garbage is collected bi-weekly.

No need to purchase plastic or compostable bags. You can reuse common ones around your home:

  • bread bags
  • milk bags
  • grocery and retail bags

If you are currently using paper products and it works for you, please continue. It also remains a clean and convenient option.

Explore other Green Bin disposal options

The plastic bag option is just one of many that are tailored to our residents’ comfort level and interest. The other options include:

  • Paper bags
  • Newspaper linings in the kitchen counter container
  • The use of cereal boxes and milk cartons to contain food waste

The City encourages residents who are using these options to continue their current practices.

How are organics in the plastic bags processed?

The organic waste facility has been retrofitted to rip open the plastic bags and separate the organic waste for composting. The plastic bags are then sent to landfill. The paper and compostable bags will begin to break down, along with the food and organic waste, while the material decomposes in the composting tunnels. Any paper and compostable bags that do not break down are separated from the compost and may be recirculated through the process.

Can compostable or biodegradable bags be used to bag organic waste?

Yes, plastic bags of any kind can be used to bag organic waste in the green bin.

Getting new green bin participants with the plastic bag option will allow the City to divert more organic materials that would normally be disposed as garbage and end up in the landfill

Using the Green Bin: It’s in your best interest – environmentally and economically

Using the green bin, along with other recycling efforts, is one of the easiest things people can do to help our environment. Diverting organic waste from landfill lowers the amount methane – which contributes to greenhouse gases.

In addition, diverting organic waste extends the life of the landfill – which saves millions of City dollars in developing a new landfill in another location.

How does the Green Bin program work?

Organics recycling is an important part of the City of Ottawa’s long term waste strategy. Diverting residential organic waste away from landfill saves the City millions of dollars by reducing the need for a new landfill site.

Roughly 45 per cent of Ottawa’s garbage (by weight) is compostable organic material that can be put into the green bin. Just as Ottawa residents separate recyclable materials from their garbage, the Green Bin program makes it easy to separate organics for curb-side pickup.

Use the small, specially-designed kitchen container to collect organic materials. Simply empty the organic contents of the kitchen container into the large green bin for curb-side pickup.

The organic material is brought to an indoor composting facility owned by Renewi Canada located in an industrial park off of Hawthorne Road where it will be turned into compost and other beneficial reuse materials.  The compost is used on farmer's fields in Eastern Ontario.

Renewi Canada is responsible for the marketing and sale of the finished compost and beneficial reuse materials. The City is entitled to receive 2,000 tonnes of the finished compost per calendar year.

Note that the Ministry of Environment and Climate Change (MOECC) requires that odours not be detectable at the property boundary of the Renewi facility. Any odour complaints should be directed to the MOECC.

When is the green bin collected?

Your green bin is collected each and every week, 52 weeks a year.

Residents are reminded to put their green bin and recycling out with their garbage by 7 am for collection on their assigned pick-up day. Lock the lid to prevent animals and pests from getting into the bin. Leaf and yard waste can be used to top up the green bin. It can also be placed in a separate container such as an unused garbage can with the lid off to ensure that collection workers see the leaf and yard waste.

Please refer to the Collection Calendar for your collection schedule.

Get a blue bin, black bin or green bin

  • Get a blue, black or green bin delivered to your home
  • The City will supply one blue and one black bin and one green bin per household.
  • The Green Bin Program is available in apartment and other multi-residential properties. Please contact your property manager for more information.

Damaged or Missing Containers?

If you have a damaged, broken or missing recycling bin or green bin, you can request a replacement online.  Please note that your damaged bin must be placed out by the curb for the exchange to take place.  Otherwise, please call 3-1-1 to schedule an exchange.  

 

Get a kitchen container, blue, black or green bin

Have you recently moved and containers are missing from your new property?  Have they gone missing or do you require additional bins?  Please use the following to request delivery:

Do not use other bins for organics collection

Please use the City of Ottawa green bin for organics collection. The bins have been specially designed and tested and are fitted for pick up by an automatic lifter on the collection vehicles.

Approved containers

For more details on approved container sizes, visit the City’s Solid Waste Management By-law.  

What goes in your green bin

Organics recycling is an important part of the City of Ottawa’s long term Waste Strategy. Diverting residential organic waste away from landfill saves the City millions of dollars and reduces the need for additional landfill sites.

Your green bin is collected each and every week, 52 weeks a year.

Have a specific item? Check the Waste Explorer

Food waste or scraps

  • Baking ingredients, herbs and spices
  • Bread, cereals, crackers and grains
  • Candy and gum
  • Chips, popcorn and nuts
  • Coffee grounds and filters
  • Cookies, cakes, muffins and pastries
  • Dairy products (cheese, sour cream)
  • Dough
  • Eggs and egg shells
  • Fruits and vegetables
  • Jams, jellies, marmalades or chutney
  • Leftover cooking oils, lard, shortening, fat, butter and margarine
  • Meat, fish, shellfish, poultry, bones and scraps
  • Nuts and shells
  • Pasta, beans, rice and couscous
  • Peanut butter
  • Pet food
  • Pits (all types)
  • Salad dressing, mayonnaise, vinegar, sauces, marinades, dips and gravy
  • Seeds
  • Tea and tea bags

Yard waste

  • Branches, twigs and hedge trimmings
  • Leaves
  • Plants and weeds
  • Grass clippings

NOTE: Yard waste cannot be placed in any type of plastic bag including biodegradable or compostable bags.

Other acceptable items

  • Animal bedding (e.g. bird and hamster cages)
  • Barbeque ashes
  • Butcher’s meat wrap
  • Cold fireplace ash
  • Cotton balls
  • Dog feces (must be contained in a sealed, leak-proof bag)
  • Dryer lint
  • Floor sweepings, vacuum bags and vacuum contents
  • Food-soiled paper towels, napkins and tissues
  • Food-soiled pizza boxes only (clean pizza boxes should go in the black bin)
  • Household plants, including soil
  • Kitty litter (soiled)
  • Microwave popcorn bags
  • Paper coffee cups, plates and muffin wrappers
  • Pet fur, hair and feathers
  • Soiled paper, boxboard and cardboard
  • Sugar, flour and potato paper bags
  • Waxed paper, cardboard and cold drink cups
  • Wooden popsicle sticks and toothpicks

Not allowed in the green bin

  • Diapers and sanitary products

Green bin tips

Keep it clean

  1. Line your green bin with flyers, newspaper or yard waste paper bags to help keep it clean.
  2. Reuse a plastic bag such as: bread bags, milk bags, grocery and retail bags etc., for bagging organic waste 
  3. Rinse your green bin with a garden hose from time to time, especially if you don’t line your bin with paper.
  4. Rinse your green bin with lemon juice, vinegar or baking soda to reduce odours and keep bugs out. 
  5. Spray your green bin with cooking oil in the winter to minimize risk of items freezing to the bin and ensure easy removal of waste.
  6. Keeping your meat or fish scraps in the freezer until collection day helps reduce odours.

Keep animals and bugs away

  1. Keep your green bin away from fences and deck railings so that animals can't get into it.
  2. If you do place your bin near a fence or deck railing, secure it with a bungee cord so it doesn’t get knocked over.
  3. Sprinkling a strong smelling biodegradable repellent such as vinegar or detergent on your green bin helps keep pests away.
  4. Remember to lock the lid to keep animals out of your green bin.
  5. Capture fruit flies with a bowl of vinegar covered with plastic wrap with several small holes in it. Empty as required.
  6. Put salt or vinegar on maggots to kill them. If maggots appear in the green bin, a fly has laid eggs on some exposed food waste.
  7. Peppermint oil, cayenne pepper, chili pepper or hot sauce can act as anti-gnawing repellents and help deter animals from taking an interest in your green bin.

Make collecting easier

  1. Switch your kitchen bin for your garbage pail and keep your garbage pail somewhere else.
  2. Keep indoor collection containers in your washrooms. Bathroom tissue, facial tissue and paper towels can be placed in the green bin.
  3. Invite the green bin to your next BBQ. It’s a great party guest for food scraps, paper napkins and paper plates.

Alternatives to buying a bin liner

  • Use newspaper or any other paper-based product (like cereal boxes or waxed milk cartons) to line the bottom of your container(s).
  • Reuse plastic bags such as; bread bags, milk bags, grocery and retail bags etc., for bagging your organic waste and dog feces.
  • Make a homemade bin liner [PDF - 13 KB] from old newspaper. Get the kids involved and have fun with it. One session could keep you in paper bags for weeks.
  • Paper coffee cups and waxed paper coffee cups go in your green bin, not in your black bin or blue bin. They can be used to hold cooking grease or kitchen sink guck before you put these things in your green bin.
  • Use empty cardboard cereal, cracker and cookie boxes to collect food scraps in your kitchen. Most of them fit perfectly in your kitchen bin

What not to do

  • Leaf and yard waste cannot be placed in any type of plastic bag including biodegradable or compostable bags. Leaf and yard waste is processed both at Renewi (composting facility) and Trail Road Waste Facility. Both sites use different processes, and trail Road processing cannot separate plastic bags. If leaf and yard waste is placed at the curb in a plastic garbage bag, it will not get collected. Please continue using paper yard waste bags, or an approved empty container, to dispose of your leaf and yard waste.
  • Clothing and textiles do not belong in your green bin. If you cannot donate this item, it can be disposed of through your regular curbside garbage.

Need paper liners for the green bin or kitchen container?

While it’s not necessary to use paper liners for your green bin, they are available at most major retailers. You can also use leaf and yard waste paper bags in the larger green bin.

Paper liners are available for sale at:

  • Canadian Tire
  • Giant Tiger
  • Home Depot
  • Home Hardware
  • Loblaws
  • Metro
  • Rona
  • Sobeys
  • Costco
  • Walmart

Leaf and yard waste

Things to remember

  • Only use compostable paper yard waste bags, a garbage can or cardboard boxes when setting out leaf and yard waste for collection
  • Ensure containers and bundles are no more than 15 kg (33 lb.) in weight
  • Extra leaf and yard waste goes in the green bin
  • Branches are to be tied in bundles of less than 1.2 m (4 ft.) in length and 60 cm (2 ft.) in width
  • Individual branches should be less than 10 cm (4 in.) in diameter
  • Fruit and pumpkins can be included
  • Leave grass clippings on the lawn.
  • Leaf and yard waste will not be collected as regular garbage
  • Please note: All leaf and yard waste must be bundled using biodegradable material. Twine or string is the best option. Wire, duct tape and plastic twine will not biodegrade.

These items are not collected

  • Plastic bags are NOT allowed for bagging leaf and yard waste
  • Any material or tree cuttings over 10 cm (4 in.) in diameter
  • No earth, rocks or sod
  • No logs or stumps
  • Leaf and yard waste should not be mixed with any other type of waste

Leaf and yard waste may not be disposed of on the street, sidewalk, boulevard or in parks in accordance with the City's Parks and Facilities By-law No. 2004-276. Anyone charged with this offence may be subject to a fine.

Avoid pick-up problems

  • Clearly identify that the garbage can or cardboard box is for yard waste
  • Leave the lid off your cans and cardboard boxes on dry days
  • Separate the yard waste cans from recycling and garbage by placing them on the opposite side of the driveway when possible

Reusing your grass clippings

Grass is rich in nutrients and can be used to keep your lawn healthy and fertile. Yard waste and grass clippings make up to 29 per cent of residential garbage during spring and summer. Use your grass clippings to feed your lawn and garden.

Leave clippings on your lawn

Grass clippings that are 6 mm to 13 mm (1/4" to 1/2") in length can be left on the lawn. Longer clippings should be placed in your garden or composter. Grass should always be cut before it goes to seed.

Put them in your garden

Clippings are a soil enriching mulch for your garden. Scatter them in thin layers around flowers, vegetables, bushes and trees.

Put them in your composter

Clippings placed in a composter should be mixed with other compostable waste such as leaves, garden refuse and kitchen scraps. Your grass clippings will quickly decompose into rich compost.

NOTE: If you used herbicides, leave your grass clippings on the lawn. After the fourth cutting, resume placing grass clippings in your garden, bushes or in your composter.

Buying potting soil

Municipal potting soil for sale

Trail waste facility

Hours:

Monday to Friday: 7 a.m. to 6 p.m.
Saturday: 8 a.m. to 4 p.m. 
Sunday: Closed 

Potting soil prices

Payment Options

The Trail Waste Facility accepts payment by cash, cheque, Interac, money order, Visa and MasterCard.

Loading Your potting soil

The Trail Waste Facility is located at 4475 Trail Road, off Moodie Drive, south of Fallowfield Road. Please bring a shovel and containers for loading your own potting soil and wear appropriate footwear. For more information please call 3-1-1 or email 311@ottawa.ca.

Green Bins in Schools program

The Green Bins in Schools program is an extension of the City’s residential green bin program, and provides an excellent opportunity to educate children on how to use the green bin and to promote the benefits of waste diversion.

The program is provided free of charge by the City of Ottawa and offers an excellent hands-on opportunity for students to learn how to divert organic material such as food waste and soiled paper products from landfill. The City provides curbside green bins, classroom-sized containers, program signage, and weekly collection services. 

The Green Bins in Schools program continues to grow every year with more than 230 (and counting!) Ottawa public and private schools now registered.

Benefits of Joining the Program

  • The program is open to all elementary and secondary schools, including private schools. There is no cost to your school or school board for participating.
  • Students are able to learn first-hand about what materials are accepted in the green bin and take this knowledge home to their families.
  • Having a food waste diversion program in place at your school earns an additional three points towards your EcoSchools application.
  • Participating in the Green Bins in Schools program helps students learn about and take action on an important local environmental initiative that contributes to the overall health of our environment.

What goes in the green bin?

Food waste and soiled paper products (e.g. pizza boxes, paper plates, muffin wrappers, paper towels from washrooms) can all go in the green bin. Paper towels with solvents and oil based paints on them cannot go into the green bin. Vegetable or water based ink/paints are acceptable. 

Bagged leaf and yard waste will not be collected through the Green Bins in Schools program.

Where does green bin material go?

Organic waste from the Green Bin in Schools program is converted into compost that is sold to the farming community for use as a soil enhancer for agricultural crops.

Getting Started

  • Ensure your school’s principal is supportive of the program, then complete and submit the online application form. If your browser does not allow you to complete the form, please contact Solid Waste Services to request a copy of the application form.
  • A City waste inspector will contact your school to schedule a site visit to review program details and determine the safest and most convenient location for the bins on collection day.
  • It is recommended that the head caretaker and staff involved in managing the program attend the site meeting as important information will be provided about the program.
  • Following the site visit, the City will arrange for the delivery of the required number of containers and educational material.
  • Once the school has received the containers, the program can begin.

What happens at the site meeting with the Waste Inspector?

During the site visit, the Waste Inspector will explain the program in detail and answer any questions you may have. The collection day set out location for the curbside green bins will be discussed at this meeting and a final location that is away from student drop-off/pick-up zones will be approved.

The Waste Inspector will also explain collection day by-law requirements, along with helping you determine the number and size of containers your school will need. It is recommended that your school’s head caretaker and interested teacher(s) participate in the site visit.

Collection Day

Bins must be set out by 7:00 a.m. on collection day, and no earlier than 6:00 p.m. the night before collection day. Emptied green bins must be returned to school property by 10:00 pm on collection day.

Missed Collections

Green bin collection is between 7:00 a.m. and 6:00 p.m. Please note that collection delays could occur during bad weather and/or during peak leaf and yard waste season (early spring and fall).

If your green bins have not been collected, please call 3-1-1 or submit an online request via Service Ottawa.

Helpful Program Tips

  • Place bins in cafeterias, food preparation areas, classrooms, washrooms and the teachers’ lounge.
  • Minimize odours and avoid fruit flies by emptying indoor bins daily.
  • Wrap food waste and/or use paper liners to keep the bins clean. Students can make origami paper liners for the smaller bins – see the Helpful Program Resources below for details.
  • Hold a program launch event to raise awareness about the program and motivate students and staff to participate.
  • Keep composting messaging top of mind by providing regular program updates, tips and information.
  • Integrate waste diversion into the school curriculum!
  • Involve students from the Eco Club as green bin ambassadors.

Program Signage and Education Material

The City provides program signage for the green bins and brochures/leaflets that provide a list of items accepted in the green bin. A collection calendar that notes the green bin collection day is also provided.

Additional or Replacement Bins

If your school needs additional bins, needs to replace damaged bins, or if you would like to arrange a pickup of bins that are no longer needed, please contact Solid Waste Services or call 3-1-1.

Helpful Program Resources

School Board Contacts

Your school board environmental contact can provide you with promotional materials and additional suggestions to help improve your program.

  • Conseil des écoles catholiques du centre-est: Claude Robineau, Surveillant d'entretien 
    robinc@ecolecatholique.ca; 613-744-2555 poste 3747
  • Conseil des écoles publiques de l’Est de L’Ontario : Pierre Michaud Whalen, Responsable du programme ISO 14000 pour les élèves
    pierre.michaud-whalen@cepeo.on.ca (613) 742-8960 poste 2138
  • Ottawa Carleton District School Board: Kestrel Wraggett, Environmental Management Coordinator
    kestrel.wraggett@ocdsb.ca; 613-596-8211 ext. 3440 
  • Ottawa Catholic School Board: Gerry Sancartier, Property and Operations Officer
    gerry.sancartier@ocsb.ca; 613-224-4455 ext. 2300

For More Information

General Inquiries: 3-1-1 (613-580-2400)
Toll-Free: 1-866-261-9799
TTY: 613-580-2401

Report a problem with green bin collection

Green bins are collected weekly. If the week had a statutory holiday, your regular collection day may occur one day later.

Report a problem with green bin collection

Think outside the bag! Meet the Recyclers

Green bin is on a weekly mission to fight waste as a member of The Recyclers.

Did you know that 75 per cent of your household’s waste can easily be recycled or composted?

In fact, 40 per cent of the waste currently being put in Ottawa’s garbage is compostable organic material that can be put into the green bin.

More than 75 per cent of your household waste can be diverted from the landfill. Clean paper products can be recycled in the black bin. Glass, metal, and plastic containers can be recycled in the blue bin. Organic waste can be composted in the green bin.

Your green bin is meant for more than just food scraps. Tissues, napkins, paper towels, paper food wrappings and packaging, kitty litter, and animal bedding can all be put into the green bin and saved from the landfill.

The Recyclers are here to fight waste and help put recyclables where they belong. Green Bin and its alternate sidekicks – Blue and Black Bin – use their powers to battle against waste every week on collection day. Help Green Bin save items around your home from waste’s grip!

Green Bin’s recycling powers keeps organic items from your home out of the garbage and transforms them into compost.

Blue Bin and Black Bin take turns each week using their recycling powers to save household waste items from the garbage and turn them into something new. Blue Bin protects glass, metal, and plastic, while Black Bin looks out for paper and cardboard.

Check out the Recyclers in action:

Visit our YouTube Page and click “show more” for the descriptive video text.

Recycling is everyone’s responsibility.  If we put the wrong products in the wrong Recyclers, contamination happens and waste wins. Not sure where an item belongs? Check out the Waste Explorer.

Ottawa’s Dogs Got Talent – Contest Official Rules

The time has come, pet owners. Dog waste is accepted in Ottawa’s green bin program. What better way to celebrate than with a talent contest for Ottawa’s dogs?

Tracy’s golden retriever Max can carry the handle of his own bag and drop it right in front of the green bin at the end of his walk. Show us what your pet can do! Share a video of their most impressive trick on Instagram. (Bragging rights to anyone who submits a video of their dog putting their bag directly into the green bin!)

The participants with the most likes will be awarded one of three gift certificates to Pet Valu. As a condition of participating in Ottawa’s Dogs Got Talent Contest (the “Contest”), entrants agree to be bound by these Official Contest Rules (the “Contest Rules”).

1. Eligibility

To be eligible to participate in this Contest, you must be a resident of a province or territory in Canada, have reached the age of at least sixteen (16) at the time of entry, and not be a current employee or contract worker of the City of Ottawa. Entrants who are under the age of majority in their province or territory of residence must obtain parental consent prior to entry. Should an entrant who is a minor be selected for a prize, a parent or guardian will be required to accept the prize on behalf of the entrant.

2. How to enter and video requirements – no purchase necessary

To enter the Contest you must meet the eligibility requirements above, follow @cityofottawa on Instagram, and post your video to your Instagram account with the hashtag #OttDogsGotTalent. The deadline to submit videos is November 22, 2019. Entrants may submit an unlimited number of videos into the contest, but only one prize can be awarded per eligible person.

You must have a public (unlocked) Instagram account for your images to be eligible for the Contest.

All videos submitted must be original works of the entrant and must be owned and/or controlled by the entrant to the full extent necessary to enable the City to use the video as contemplated by these Contest Rules. Videos must not contain any material that is libelous, defamatory, profane, obscene, or promotes racism, hatred or harm against any group or individual.

3. Use of video entries

Entrants agree that by using the hashtag #OttDogsGotTalent they are giving the City of Ottawa the right to use Contest video entries for promotional purposes without compensation, both in print and digital format, during and after the Contest closes.

4. Prizes

Videos shared between Friday, November 8 and Friday, November 22, 2019 will be eligible to win one of three gift certificates to Pet Valu.

First prize: $100

Second prize: $50

Third prize: $25

Prizes will be awarded to the recipients whose videos receive the most likes by November 29, 2019.

5. Prize selection process

The City of Ottawa will contact all three winners directly no later than 6 p.m. on Wednesday, December 4 via Instagram. Please note that failure to respond within three (3) days of the date at which the City sends a prize notification email or Instagram message will result in disqualification and the City reserves the right to select another winner. Selected winners will also be required to execute a legal release that confirms the winner’s (i) eligibility for the Contest and compliance with these Contest Rules; (ii) acceptance of the prize as offered; and (iii) release of the City of Ottawa and Instagram from liability as outlined in section 7 of these Contest Rules.

6. Prize conditions

The following conditions apply to the prize in this Contest: (i) the prize must be accepted as awarded and is not transferable or convertible to cash; (ii) there are no substitutions permitted, except at the City of Ottawa’s option; and (iii) the City of Ottawa reserves the right, in its sole discretion, to substitute any prize or a component thereof with a prize of equal or greater value.

7. Limitation of liablity

By participating in this Contest, entrants agree to release and hold harmless the City of Ottawa, its parents, subsidiaries, affiliates, directors, officers, employees and agents from any and all liability or any injuries, loss or damage of any kind arising from or in connection with this Contest or prize won, including any travel related thereto. Entrants further acknowledge that this Contest is administered solely by the City of Ottawa and is no way sponsored, endorsed or administered by, or associated with, Instagram. Entrants release Instagram from any responsibility and liability in connection with this Contest.

8. Instagram terms of use and privacy

Entrants acknowledge that by entering this Contest they will be subject to the current Instagram Terms of Use and Privacy Policy that are available on the instagram.com website. Personal information collected by the City of Ottawa including the Contest entrant names is collected by for the purposes of administering the Contest. Entrants consent to their name and videographic image being disclosed publicly via Instagram and by the City, including without limitation through the Contest Website and other media accessible to the general public. If you have any questions about the collection and use of personal information by the City of Ottawa, you may email Meike.Woehlert@ottawa.ca, telephone Meike Woehlert, Outreach and Communications Coordinator at 613-580-2424 ext. 30834, or mail Meike Woehlert at 110 Laurier Avenue West, 3rd Floor East, Ottawa, Ontario, K1P 1J1.

9. Cancellation, modification, suspension of contest

The City of Ottawa reserves the right to cancel, modify or suspend the Contest at anytime subject to applicable law, if the City of Ottawa determines that the Contest cannot be run as originally planned or if fraud or any other occurrence compromises the fairness or integrity of the Contest.

Go green in time for the holidays – Green Bin Draw Official Rules

November is tough. The days are getting shorter and with the holidays coming up, the to-do lists are getting longer.

The City of Ottawa is offering a little incentive to go green in time for the holidays.

Request a new green bin online between November 18, 2019 and December 8, 2019 and you will be automatically entered into a draw to win one of three $100 gift cards from terra20.

There’s never been a better time to go green!

As a condition of participating in the draw entrants agree to be bound by these Official Rules (the “Draw Rules”).

1. Eligibility

To be eligible to participate in this Draw, you must be a resident of the City of Ottawa, have reached the age of at least sixteen (16) at the time of entry, and not be a current employee or contract worker of the City of Ottawa. Entrants who are under the age of majority must obtain parental consent prior to entry. Should an entrant who is a minor be selected for a prize, a parent or guardian will be required to accept the prize on behalf of the entrant.

2. How to enter – no purchase necessary

To enter the Draw you must meet the eligibility requirements above. The deadline to enter is December 8, 2019. Only one prize can be awarded per eligible person.

3. Prizes

Three(3) $100 gift cards to terra20 will be awarded to three randomly selected residents who request a new green bin online between November 15, 2019 and December 8, 2019.

4. Prize selection process

The City of Ottawa will contact all three winners directly no later than 6 p.m. On Wednesday, December 11, 2019 by email. Please note that failure to respond within three (3) days of the date at which the City sends a prize notification email will result in disqualification and the City reserves the right to select another winner. Selected winners will also be required to answer a skill testing question at the time of prize collection and to execute a legal release that confirms the winner’s (i) eligibility for the Draw and compliance with these Draw Rules; (ii) acceptance of the prize as offered; and (iii) release of the City of Ottawa from liability as outlined in section 7 of these Draw Rules.

5. Prize conditions

The following conditions apply to the prize in this Draw: (i) the prize must be accepted as awarded and is not transferable or convertible to cash; (ii) there are no substitutions permitted, except at the City of Ottawa’s option; and (iii) the City of Ottawa reserves the right, in its sole discretion, to substitute any prize or a component thereof with a prize of equal or greater value.

6. Limitation of liability

By participating in this Draw, entrants agree to release and hold harmless the City of Ottawa, its parents, subsidiaries, affiliates, directors, officers, employees and agents from any and all liability or any injuries, loss or damage of any kind arising from or in connection with this Draw or prize won, including any travel related thereto. Entrants further acknowledge that this Draw is administered solely by the City of Ottawa.

7. Privacy

Personal information collected by the City of Ottawa including the Contest entrant names is collected by for the purposes of administering the Contest. If you have any questions about the collection and use of personal information by the City of Ottawa, you may email Meike.Woehlert@ottawa.ca, telephone Meike Woehlert, Outreach and Communications Coordinator at 613-580-2424 ext. 30834, or mail Meike Woehlert at 110 Laurier Avenue West, 3rd Floor East, Ottawa, Ontario, K1P 1J1.

8. Cancellation, Modification, Suspension Of Draw

The City of Ottawa reserves the right to cancel, modify or suspend the Draw at anytime subject to applicable law, if the City of Ottawa determines that the Draw cannot be run as originally planned or if fraud or any other occurrence compromises the fairness or integrity of the Draw.