Scheduled streets by ward
Routine sanitary sewer cleaning has been scheduled for the following streets in Lowertown & Byward Market - Ward 12 and in Old Barrhaven - Ward 3 & 24.
Lowertown and Byward Market
Ward 12
Street name | Ward |
---|---|
Augusta St | 12 |
Beausoleil Dr | 12 |
Bruyere St | 12 |
Cathcart St | 12 |
Charlotte St | 12 |
Clarence St | 12 |
Cobourg St | 12 |
Desjardins Ave | 12 |
E0289_Lower Town Renewall | 12 |
E0tp2_Lowertown | 12 |
E1024_Rideau Pl_To_River Rd | 12 |
Friel St | 12 |
Guigues Ave | 12 |
Heney St | 12 |
King Edward Ave | 12 |
Laframboise Pl | 12 |
Lower Charlotte St | 12 |
Murray St | 12 |
Myrand Ave | 12 |
Nelson St | 12 |
Old St. Patrick St | 12 |
Park-Ottawa | 12 |
Patro St | 12 |
Rideau Pl | 12 |
Rockwood St | 12 |
Rose St | 12 |
St. Andrew St | 12 |
St. Patrick St | 12 |
Tormey St | 12 |
Wurtemburg St | 12 |
York St | 12 |
Bolton St | 12 |
Boteler St | 12 |
Bruyere St | 12 |
By Ward Market Sq | 12 |
Cathcart Sq | 12 |
Clarence St | 12 |
Cumberland St | 12 |
Dalhousie St | 12 |
Easement | 12 |
George St | 12 |
Guigues Ave | 12 |
King Edward Ave | 12 |
Mackenzie Ave | 12 |
Murray St | 12 |
Parent Ave | 12 |
Rideau St | 12 |
St. Andrew St | 12 |
St. Patrick St | 12 |
Sussex Dr | 12 |
William St | 12 |
York St | 12 |
York St | 12 |
Old Barrhaven
Ward 3 and 24
Street name | Ward |
---|---|
Adele Cres | 3 |
Alameda Way | 24 |
Alberni St | 3 |
Amherst Cres | 3 |
Andora Ave | 3 |
Antler Ave | 3 |
Appledale Dr | 24 |
Armagh Way | 24 |
Atoll St | 3 |
Avery Cres | 3 |
Avonhurst Ave | 24 |
Bartley Cres | 3 |
Beatrice Dr | 24 |
Benchland St | 24 |
Benlark Rd | 3 |
Berrigan Dr | 24 |
Birkett St | 3 |
Blueheart Bay | 24 |
Boulder Way | 24 |
Broxburn Cres | 3 |
Burnley Crt | 24 |
Burnt Oak Dr | 24 |
Burntwood Ave | 24 |
Calaveras Ave | 24 |
Charing Cross Way | 24 |
Chester Cres | 3 |
Cicely Terr | 24 |
Claridge Dr | 24 |
Clenning St | 24 |
Cloutier St | 24 |
Colindale Ave | 24 |
Conlan Way | 24 |
Croxley Way | 24 |
Danaher Dr | 3 |
Daventry Cres | 24 |
Deercroft Ave | 24 |
Deerfox Dr | 24 |
Deevy St | 3 |
Dewberry Cres | 24 |
Doulton Gt | 24 |
Earl Mulligan Dr | 24 |
Easement | 24 |
Easement | 3 |
Easement | 9 |
Edgeware Dr | 24 |
Elm Park Ave | 24 |
Exeter Dr | 3 |
Fairlop Way | 24 |
Fieldcrest Ave | 24 |
Finchley Dr | 24 |
Gamma Crt | 3 |
Gatesbury St | 24 |
Glacier St | 3 |
Gleeson Way | 24 |
Golders Green Lane | 24 |
Gooseberry Pl | 24 |
Gospel Oak Dr | 24 |
Grandfield Lane | 24 |
Greenbank Rd | 24 |
Greenpointe Dr | 24 |
Grenadier Way | 24 |
Halley St | 3 |
Halpenney Way | 24 |
Harthill Way | 3 |
Haydon Circ | 3 |
Haylock Way | 24 |
Heritage Glen Dr | 24 |
Highbury Park Dr | 24 |
Hornchurch Lane | 24 |
Houlahan St | 3 |
Irish Rose Cres | 24 |
James Long Crt | 24 |
Kenton Ave | 3 |
Kilbarron Rd | 24 |
Kippen Pl | 3 |
Leather Leaf Terr | 24 |
Letourneau St | 24 |
Long Gate Crt | 24 |
Longshire Circ | 24 |
Madelon Dr | 24 |
Madrid Ave | 3 |
Masonbrook St | 24 |
Mattino Way | 24 |
Montana Way | 24 |
Mountshannon Dr | 24 |
Mullcraft Cres | 24 |
Nakota Way | 24 |
North Harrow Dr | 24 |
Nottingham Crt | 24 |
Oakfield Cres | 24 |
Oakwell Dr | 24 |
Oriska Way | 24 |
Palmadeo Dr | 24 |
Pepperrall Cres | 3 |
Plumas Gt | 24 |
Portrush Ave | 24 |
Queensbury Dr | 24 |
Redbridge Cres | 24 |
Redcliff Ave | 24 |
Rodeo Dr | 24 |
Rosecliffe Crt | 24 |
Royal Field Cres | 24 |
Rueter St | 3 |
Ryland St | 24 |
Saffron Crt | 24 |
San Mateo Dr | 24 |
Sedona St | 24 |
Settler's Ridge Way | 24 |
Shandon Ave | 24 |
Soho Cres | 3 |
Southpointe Ave | 24 |
Spicebush Pl | 24 |
Spinney Way | 24 |
Springbeauty Ave | 24 |
Starling Cres | 3 |
Strandherd Dr | 3 |
Sutcliffe Ter | 24 |
Sweetflag St | 24 |
Tamarack Pl | 24 |
Tartan Dr | 3 |
Tierney Dr | 24 |
Totteridge Ave | 24 |
Townsend Dr | 3 |
Tralee Rd | 24 |
Tulane Cres | 3 |
Twayblade Ave | 24 |
Twinflower Way | 24 |
Upminster Way | 24 |
Upney Dr | 24 |
Via Amalfi St | 24 |
Via Campanale Ave | 24 |
Via Chianti Grove | 24 |
Via Mattino Way | 24 |
Via Modugno Pl | 24 |
Via San Marino St | 24 |
Via Verona Ave | 24 |
Wanstead Gt | 24 |
Waterlilly Way | 3 |
Watershield Rdg | 24 |
Watts St | 24 |
Wessex Rd | 3 |
Whitechapel Cres | 24 |
Whitegate Cres | 24 |
Wild Senna Way | 24 |
Willowview Way | 3 |
Wiltshire Circ | 24 |
Woodford Way | 24 |
Woodgate Way | 24 |
Woodpark Way | 24 |
Why does the City clean the sewer system?
The City of Ottawa conducts routine cleaning of sewers to ensure that wastewater from homes and businesses is efficiently transported to the Robert O. Pickard Environmental Centre (ROPEC), the City’s treatment facility.
What is a sewer blow-back?
During the cleaning process, the use of high pressure water creates air pockets inside the sewer pipe that generally escape with no impact to a property’s internal plumbing.
In some cases, this air pressure can only escape through the sewer connection between the house and the City’s sewer system, via the internal plumbing vent. If this passage is blocked, air pressure may escape through a toilet or drain. This can result in the release of odours, or on rare occasions sewage contaminated water, into a home or business – known as a "blow-back."
What can I do to prepare for sewer cleaning activity?
Keeping lids on toilets during cleaning can minimize impacts in the unlikely event of a blow-back.
What if I experience a blow-back?
Please immediately contact the City at 3-1-1. City staff will contact the homeowner by phone to determine the scope of the problem. If required, staff may be dispatched to your home.
Please note:
- Properties identified as having experienced a blow-back in the past are placed on an advanced notification list and receive a hand delivered notice 24-48 hours in advance of cleaning activity.
- During subsequent sewer cleanings, the pressure at which cleaning is carried out is at lowered at sites that have experienced a blow-back to help reduce the possibility of a repeat event.
- If you have a second incident, consider checking your plumbing to ensure that service connection and vent pipes are clear of debris and are functioning properly.
Where can I get help with the cleanup?
Typically, recovery from a blow-back event is simply a matter of removing any debris and the cleaning of toilets, sinks, baths and showers that have come into contact with the contaminated water. You may then continue normal use.
Please note:
- The City does not provide a cleaning service. Your options are to proceed with the cleanup yourself or hire an outside cleaner. If you hire a company to complete the cleaning, please submit these costs as a claim and the City will reimburse all reasonable costs that are properly documented.
- If there are damages beyond cleaning, consider contacting your insurance company. Damages should be brought to the attention of City staff during the initial inspection process.
Do I need to worry about my health?
Blow-back events that involve only the discharge of sewage contaminated water to walls or surfaces do not result in an immediate health risk. However, it is important that all sewage contaminated water and debris be removed and that surfaces that have come in contact with this water be cleaned. This will require the cleaning of surfaces with a soap solution and disinfection with a diluted household bleach/water solution. Regular household cleaning products are all that is needed and rubber gloves are recommended.
Remember:
- Never mix ammonia and chlorine products such as household bleach. If sewage contaminated water has come in contact with a person in your home or has possibly been ingested and you are concerned about your health, please seek medical attention.
Making a claim
- Prior to submitting a claim, contact 3-1-1 to:
- Initiate an inspection by the City’s First Response team
- Receive a customer service request number for future reference.
- Initiate a claim with the City by letter or sending an e-mail to claims@ottawa.ca. You will need to reference the event, date, and actions taken.
- The Claims Unit will ensure claims are acknowledged, investigated, tracked, evaluated and resolved.
If you have any questions, please contact our general claims line at 613-580-2655 or email at claims@ottawa.ca.