Making your declaration
Log in to MyServiceOttawa to declare directly through your property tax account.
How to declare without using MyServiceOttawa
Make sure you have
- your roll number
- You can find your 19-digit roll number beginning with 0614 on your most recent VUT notice or property tax bill
- access code
- The access code is a 7-character code found beneath your roll number
- any additional information required
- Additional information may be required for certain occupancy types and exemptions
Note: When searching for your property, it is important to carefully input the Access Code. The Access Code contains both letters and numbers which can be easily confused. For example, the letter O and the number 0, or the Letter I and the number 1
It takes less than five minutes.
Visit ottawa.ca/vut or login to your MyServiceOttawa property tax account
Enter your roll number and access code in “property search”.
Enter your name, phone number, and email in “contact information”.
Choose whether the unit is your principal residence, occupied by tenants, a permitted occupant, or none of the above.
If occupied by tenants or a permitted occupant, provide start and end dates of their occupancy in the previous year.
If other, provide a reason for the vacancy – some circumstances may exempt you from the VUT. Verify your information in “summary”, and you’re done – a confirmation will be sent by email.
The following occupancy types may be selected when completing your declaration. If one of the occupancy types below applies to your property, you will not be charged the Vacant Unit Tax.
|Principal residence – homeowner||The property is where you reside and conduct your daily affairs, receive mail, pay bills etc. You can only have one principal residence. This applies even if you leave for extended periods of time due to travel or work. It is the home you ordinarily occupy.|
|Principal Residence – Permitted occupant||The property is occupied by a family member, friend, or other permitted occupant for residential use, and they claim it as their principal residence.|
|Tenanted Property||Your property was occupied by tenants for at least 184 days in increments of at least 30 days.|
If your property was vacant for at least 184 days in the previous year, you might be able to claim one of the following exemptions.
|In Case of Sale||You purchased your property in the previous year, and the sale involved a 100% transfer of an interest in the property to an unrelated individual or corporation. This excludes name changes, adding a second owner, removing a second owner etc.|
|In Case of Court/Government Order||A court or government order prohibits the property from being occupied. Note: in cases where occupancy is not permitted due to the owner's neglect, an exemption will not be granted.|
|In Case of Death||The property was vacant for at least 184 days in the previous year due to the death of an owner. This exemption is only available in the year of death and the subsequent year.|
|Owner in Care||The owner or occupant was residing in a hospital, long-term or supportive care facility for at least 184 days in the previous calendar year.|
|Construction/Renovation||The property was undergoing redevelopment or major renovations for which the appropriate building permits have been issued. The project must be significant enough that the property cannot be occupied for at least 184 days in the year. Minor renovations are not included.|
|Combination of tenanted and construction/renovation||The property had a combination of tenants and vacancies for construction/renovation totalling at least 184 days|
|Cottage rental||The property is used as a cottage rental in the rural area, with a valid host permit, and it is rented for at least 100 days in the previous year|
Additional details on your declaration
At the declaration phase you will be required to provide your name and contact information. Additional information may be required at the time of declaration based on criteria below.
|Status or Exemption (if selected)||Information Collected at Time of Declaration|
|Principal Residence – Permitted occupant||Occupancy dates|
|Tenanted Property||Occupancy dates|
|In Case of Sale||Date of closing|
|In Case of Court/ Government Order||Court order number/reference number|
|In Case of Death||Date of death|
|Construction/ Renovation||Permit/application number Short description of project|
|Short Term Rentals||Short term rental permit number|
The City has set up declaration options for residents who require accessibility-related supports, and for those without access to the internet or digital devices – like computers, tablets and other hand-held devices:
- Call 613-580-2444 where an agent will help complete your declaration over the phone
- Call 613-580-2400 to contact the City using Canada Video Relay Service
- Book an in-person appointment at Mary Pitt Center (100 Constellation Drive)
The Residential Vacant Unit Tax report was approved on March 23, 2022. The by-law was approved on May 11, 2022. The VUT will be implemented in the 2023 taxation year and apply to non-principal residences vacant in 2022 for at least 184 days. Residential homeowners are required to declare the occupancy of their properties annually.
The tax does not apply to, but a declaration is still required for:
- Principal Residence
- Tenanted properties
- Properties occupied by a family member, friend, or other resident using it as their principal residence
- Properties qualifying for one of the available exemptions
Definition of a vacant unit
A unit will be considered vacant if it was not used as a principal residence and has been unoccupied for more than 184 days in the previous calendar year. The tax applies only to properties in the residential tax class (excludes commercial, industrial and multi-residential properties).
Eligible properties are determined using the property code assigned by the Municipal Property Assessment Corporation (MPAC). Not all residential property codes are required to submit a declaration. The list of eligible properties is outlined in the by-law. To find out your property code, please refer to your most recent Final Tax Bill. The property code can be found on the back of the bill.
All residential property owners are required to submit an annual property declaration starting in January 2023, even if you are using the property as your principal residence. If you own more than one property, you must submit a declaration for each. Eligible property owners will receive reminders to declare each year.
If the residential property has been declared or deemed vacant for more than 184 days in the previous calendar year and does not meet one of the exceptions outlined below, then the VUT will be applied to your property. The first year the tax will be payable is 2023, based on the status of the property in 2022. The tax will be calculated at a rate of 1% of the property's assessed value, and the tax will be applied to the Final Tax Bill, which is due on the third Thursday of June (June 15 in 2023).
Declaration deadline: Interim Tax due date (March 16, 2023)
Late declaration deadline: April 30th
Staring January 2023, residential property owners must declare the occupancy status of their property during the previous year.
The online declaration takes less than 5 minutes to complete.
Your declaration will ensure the City has the most reliable, complete and accurate data for the Vacant Unit Tax.
This new tax may apply if a residential property stays vacant for over 184 days in a year.
The Vacant Unit Tax helps increase Ottawa’s housing supply and supports affordable housing.
Audits, enforcement, and penalties
Audits of properties and declarations will be completed annually. Properties and declarations will be selected based on varied criteria. If a property or declaration is selected for audit, staff will work with property owners to ensure declarations are accurate. If a declaration is deemed false, the tax will apply plus potential penalties or interest as applicable.
Documentation Required Upon Request
Additional information may be required at the time of declaration or may be requested during an audit. Examples of documentation are listed below and are not limited to the items listed.
|Status or Exemption||Documentation Required Upon Request|
|Principal Residence – homeowner||
|Principal Residence – Permitted occupant||
|In Case of Sale||
|In Case of Court/ Government Order||
|In Case of Death||
|Owner in Care||
|Short Term Rentals||
Enforcement and penalties
A declaration was not submitted
Failure to submit a property occupancy declaration by the due date will result in a $250 fee added to the tax roll. This fee has been waived for 2023.
If no declaration is submitted by the late declaration due date, the property will be deemed vacant, and the Vacant Unit Tax will be applied to the roll.
Late and unpaid tax
The Vacant Unit Tax is added to the Final Tax bill, due in June. The VUT is subject to the same penalties for non-payment as property taxes, including:
- 1.25% interest added on the 1st of every month
- The tax sale process
Unpaid VUT also forms a lien on the property.
False property status declarations, or failure to provide information when requested may result in fines of up to $10,000, in addition to payment of the tax.
Will the Vacant Unit Tax apply to me?
The VUT applies only to properties in the residential tax class (excludes commercial, industrial and multi-residential properties) that are deemed to be vacant. A unit will be considered vacant if it was not used as a principal residence and has been unoccupied for more than 184 days in the previous calendar year.
Most properties will not be subject to the Vacant Unit Tax, including:
- Properties used as a principal residence by the owner, a family member or friend, or other permitted occupant for at least six months of the year
- Properties occupied by tenants for at least six months in increments of 30 or more days
- Meets the criteria for one of the exemptions
Use the questionnaire linked below to better understand whether the tax is applicable or not. Note: The questionnaire is for informational purposes only. It is not a determination on whether or not your property will be subject to the Vacant Unit Tax. If there are any discrepancies between the information provided here and the Vacant Unit Tax by-law provisions, the latter will prevail.
Real Estate Transactions and the VUT
The VUT has some implications for property transactions, and information that vendors and purchasers should be aware of.
The City notes the following information concerning the purchase and sale of properties:
- If a closing is between January 1 and the closing of the VUT declaration period on April 30, the vendor must complete the VUT property occupancy declaration in accordance with the VUT By-law. As the VUT declaration is for the prior vacancy reference year, only the vendor will know the property's occupancy in the previous year.
- If a closing is between May 1 and December 31, the buyer must submit a VUT declaration in the following year. They will be able to claim the exemption for properties which are sold in the reference year.
- As with property taxes, the Vacant Unit Tax will form a lien on the property, and unpaid taxes will become the buyer's responsibility.
Information for Purchasers
The City notes the following information concerning the purchase of properties:
- If a closing is between January 1 and the closing of the declaration period on April 30, the vendor completes the VUT declaration;
- It is the responsibility of vendors and purchasers to make the appropriate arrangements to ensure that the VUT declaration has been filed. Legal counsel/representatives for purchasers may wish to consider requesting:
- a copy of the filed VUT declaration prior to closing;
- a statutory declaration at closing confirming the filed VUT occupancy declaration is true and correct;
- an express representation and warranty confirming that the property has not been vacant (as defined by the Vacant Unit Tax Bylaw) for more than 184 days during the current or prior year;
- a holdback where the City has not yet determined if a property is subject to the Vacant Unit tax;
- the purchaser's conveyancer carries out an allowance for adjustments, and the Vacancy Unit Tax will be borne solely by the vendor.
- Purchasers should do their due diligence to ensure they are aware of property tax liabilities.
Disputing the vacant unit tax
A two-stage appeal process is available to property owners who wish to have the results of their declaration reviewed. First step is filing a Notice of Complaint. One the NOC has been reviewed and a decision made, property owners can file a Request for Review if they disagree with the results.
Notice of Complaint
Submit a notice of complaint if
- You did not submit a declaration by April 30 and need to make a late declaration (File your Notice of Complaint by September 15)
- You made an error on your declaration (File your Notice of Complaint by September 15)
- You believe the City made an error which resulted in the Vacant Unit Tax being applied (File your Notice of Complaint by September 15)
- You wish to dispute the results of an Audit (You have 90 days from the issue date of the Audit determination to file)
- You wish to dispute the late declaration fee applied to your tax roll (File your Notice of Complaint by September 15)
Before you begin
Before submitting the Notice of Complaint request, make sure you have the following information:
- A description of why the property should not be subject to the tax, or why the declaration was late
Evidence to support your complaint (see "Making your declaration” for examples of evidence)
Submitting a NOC
Notice of complaints cannot be filed until after the declaration period closes on April 30, 2023. Beginning May 1, 2023, the Notice of Complaint form will be available to be accessed through Ottawa.ca/VUT. More information will be provided close to this date.
What to Expect
By submitting a Notice of Complaint, you are requesting a review of your declaration and any details or evidence provided. The review is performed by an independent reviewer who is not involved in the original audit. You may be contacted by a staff member of the Vacant Unit Tax team seeking further information, clarification, or evidence. Staff have 90 days to make a determination. Once completed, the decision will be sent in writing.
If your Notice of Complaint is accepted (property is determined to be not subject to the Vacant Unit Tax):
The VUT will be cancelled, along with any applicable late penalties
If the VUT has already been paid, you can request a refund
If you did not pay the balance of the VUT prior to the due date and your Notice of Complaint is not accepted, the VUT will be due along with any applicable penalty applied.
Note: Failure to pay the VUT before the due date will result in penalty being applied to the tax roll. Notice of Complaint requests may not be finalized by the due date.
Request for Review
A request for Review can only be submitted if you have submitted a Notice of Complaint and received the notice of determination with the results. You have 60 days from the determination of your Notice of Complaint to submit a Request for Review.
Before you begin
Before submitting your Request for Review, make sure you have the following information:
- The Notice of Complaint number
- A description of why you are making the request
Submitting a Request for Review
Requests for review cannot be filed until after the declaration period closes on April 30, 2023. Beginning May 1, 2023, the Request for review form will be available to be accessed through Ottawa.ca/VUT. More information will be provided close to this date.
What to Expect
By submitting a Request for Review, you are requesting a review of your declaration and any details or evidence provided. The review is performed by an independent reviewer who is not involved in the original audit. You may be contacted by a staff member of the Vacant Unit Tax team seeking further information, clarification, or evidence. Staff have 90 days to make a determination. Once completed, the decision will be sent in writing. Decisions on Request for Review are final.
If your Request for Review is accepted (property is determined to be not subject to the Vacant Unit Tax):
- The VUT will be cancelled, along with any applicable late penalties
- If the VUT has already been paid, you can request a refund
If you did not pay the balance of the VUT prior to the due date and your Request for Review is not accepted, the VUT will be due along with any applicable penalty applied.
Note: Failure to pay the VUT before the due date will result in penalty being applied to the tax roll. Request for Review requests may not be finalized by the due date.
What is the Vacant Unit Tax?
The Vacant Unit Tax is a tax on vacant residential units and is imposed under the Vacant Unit Tax (By-law No. 2022-135).
What is the purpose of the Vacant Unit Tax?
The residential vacant unit tax will encourage homeowners to maintain, occupy or rent their properties, thereby increasing the housing supply. This is one of the tools the City of Ottawa is using to address the affordable housing crisis in the City of Ottawa and revenue from this tax will be used to support affordable housing initiatives.
What is the definition of a vacant unit?
A residential unit is considered vacant if it has been unoccupied for an aggregate of more than 184 days during the previous calendar year.
Which properties are eligible for the VUT?
All properties that are classified as Residential (RT class) that contain six units or less and that have a property code that is eligible as defined in the by-law (Schedule “A”).
How is the VUT calculated and charged?
The VUT is calculated as a percentage of the property’s assessed value.
The council approved a tax rate of 1% of a property’s assessed value as determined by MPAC. For example, this would result in a $4,150 VUT tax on a residential unit with an assessed value of $415,000. For more information on property assessment, please visit Property tax and assessment information.
The City of Ottawa’s VUT rate of 1% is aligned with both Toronto and Hamilton who are implementing similar vacancy tax programs. It is considered punitive enough to encourage behavioural change, but not so high as to result in non-compliance.
Properties which have been determined vacant will be charged the Vacant Unit Tax on their final Property Tax bill due in June.
How will the revenue from the VUT be used?
All net revenues from the VUT will be reinvested into affordable housing initiatives in the City of Ottawa. Capital funding investments are required to support the construction of up to 500 new affordable and supportive units annually, in accordance with the city’s 10 Year Housing and Homelessness Plan.
When will I need to submit the declaration?
Declarations can be submitted beginning in January and must be completed by the Interim Tax due date each year. For 2023, the deadline is March 16.
Late declarations will be accepted until April 30 and are subject to a $250 late fee. In 2023, the late fee will be waived to provide additional time for residents to complete their declaration.
How do I complete my declaration?
Property owners can complete their declaration online through Ottawa.ca/VUT using their roll number and access code which was included in the November and January VUT notice. You can also find your roll number and access code at the top of your property tax bill. You may also complete your declaration online using your MyServiceOttawa account through the property tax service.
The City has declaration options for those who require accessibility-related supports or who cannot access the internet. Beginning in January 2023, residents can call 613-580-2444 to complete their declaration over the phone, or schedule an in-person appointment.
I own more than one residential property; do I need to submit more than one declaration?
Yes. A declaration must be submitted for each residential property roll number.
There is more than one owner of my property; do we each need to submit a
No. Only one declaration is required for each residential property.
What happens if I make a mistake or forget to declare something when I am submitting my declaration?
If you made a mistake or forgot to declare something, you may resubmit a new declaration up to April 30. After April 30, you will have to submit a Notice of Complaint to request a review of your declaration. A Notice of Complaint can be submitted online by visiting www.ottawa.ca/VUT.
What happens if I do not submit my declaration by the due date?
Declarations are mandatory. Properties which have not declared will be deemed vacant and be charged the VUT on their final property tax bill.
I own a duplex/triplex/fourplex/fiveplex/sixplex, do I need to declare for each unit?
Yes. You can submit the status of each unit on your property on the same declaration form. The City uses the MPAC property code to determine how many units are contained in a residential property.
I am a snowbird, or out of the country for work for an extended period of time, will I have to pay the tax?
No. If the property is your principal residence, the tax does not apply, however you must complete a property declaration. If a property declaration is not completed, the property will be deemed vacant.
A principal residence is defined as a residential property where a person ordinarily resides, makes their home, and conducts their daily affairs. It is the property at which they receive their bills, income tax returns, vehicle registration and other similar mailings. A person can only have one principal residence.
My property contains a “granny suite”, do I need to declare for two units?
No. “Granny” or accessory suites do not require a declaration. The City uses the MPAC property code to determine how many units are contained in a residential property.
Will my declaration be audited?
All property declarations may be subject to audit. If your declaration is selected for audit, a City of Ottawa staff member will contact you to request supporting documentation. If it is determined that the VUT applies to your property, you will be billed.
Providing false declarations or false information can result in by-law fines of up to $10,000.
What can I do if I disagree with the decision of the audit?
If you disagree with the decision of the audit, you have 90 days to submit a Notice of Complaint. A notice of Complaint can be submitted online by visiting www.ottawa.ca/VUT and accessing the Notice of Complaint form.
How can I submit a Notice of complaint?
A notice of complaint allows a property owner to dispute the city’s Vacant Unit Tax charge. After April 30, 2023, residents can complete a Notice of Complaint (NOC) by September 15, 2023, where city staff will review the VUT applied to the roll. If the property is declared as a principal residence or occupied, the VUT and any related interest fee would be reversed.
What can I do if I disagree with the decision on my Notice of Complaint?
If you disagree with the decision made on your Notice of Complaint, you have 90 days to submit a formal request for an appeal. Note, you cannot submit a request for appeal if you have not received the results of a Notice of Complaint.
How do I pay the VUT?
If your property is deemed vacant, the VUT amount will be added to your Final Tax Bill, due in June and must be paid before the Final tax bill deadline.
I am on a monthly Pre-Authorized Debit plan, what will happen if I am charged the VUT?
The VUT amount will be added to the remaining balance on your account, and then be spread out over the remaining payments from July to October. Your property tax payments for the following year will be calculated using only the Municipal tax levy, not including the VUT.
My mortgage institution pays my property tax bill, what will happen if I am charged the VUT?
Please contact your mortgage institution to determine if they will pay the VUT on your behalf, or you are required to make a separate payment.
Is the VUT a form of negative option billing?
The VUT is a tax, not a form of negative option billing.
The Federal Negative Option Billing Regulation applies to financial institutions, not municipalities. The regulations made under the Federal Bank Act and other federal acts apply to financial institutions, not municipalities.
Negative option billing applies to "consumer transactions," not taxes prescribed under the Municipal Act. The Municipal Act sets out the rules and authorizes a Municipalities' powers for taxation.
Finally, Part IX.1 of the Municipal Act (Optional Tax on Vacant Residential Units), provides powers to a Municipality to impose a vacant unit tax subject to being designated as a Municipality that can impose the tax. O. Reg. 458/22 designates Ottawa as a Municipality that can impose the vacant unit tax.
What are the Associated costs related to this VUT program?
In the March 2022 report to FEDCO, Assuming 0.5% of eligible properties are subject to the 1% tax, which would generate an estimated revenue of $33 million collected in the first 5 years. The estimated program costs are $8.2 million for administration of staff, billing, printing, communication, audit and dispute resolution. This results in net revenues of $25 million for the first 5 years.
What other municipalities use a Vacant Unit Tax to manage vacancy rates?
Staff conducted a robust benchmarking exercise on this tax across the world.
Vancouver’s Empty Homes Tax has been in effect since 2017
Toronto has approved a vacant residential home tax beginning in 2023
Hamilton currently has provincial approval to implement a new residential vacant home tax and is currently developing their framework.
The Region of Peel have submitted a report to the regional council discussing the feasibility of a vacant unit tax.
Staff also reviewed residential vacant unit tax regimes globally to determine best practices in implementing a successful residential vacant unit tax regime, including the cities of Melbourne, Oakland, Los Angeles, Paris and the Republic of Ireland.
Why must all eligible property owner(s) declare?
Staff have reviewed several residential vacant unit tax regimes globally to determine how residential vacant unit tax has been implemented. The regimes use one of three different methodologies:
Voluntary Vacant Unit Declaration: Property owners would voluntarily declare vacancy in good faith and be taxed by the City.
Complaint-Based: Vacant properties would be identified through a complaint or tip from residents
In all cases, regimes that used the Voluntary Vacant Unit Declaration or Complaint-Based method have been ineffective in capturing vacant units and reducing Vacancies in the Cities. In comparison, those using the mandatory declaration have had much more success. These three options were included in the residential vacant unit tax survey sent out to residents in 2021. The survey responses showed that residents favoured the mandatory declaration annually over the other two approaches.
For more information, please refer to the “What We Heard” survey results in the VUT report presented to Council on June 9, 2021.
Why are declaration(s) required annually?
Declarations are required annually to ensure that the VUT is applied accurately and reflects any changes in how the property was used. The City does not have any reliable method to ensure all property occupancy changes are captured.
What were the key milestone dates in the development of the Vacant Unit Tax program?
These are all the key dates that have occurred in the past couple of years relating to our Vacant Unit Tax program.
Council submitted motion to study a vacancy tax on December 9, 2020
Public opinion survey (advertised through property tax bill) February 22 – March 31 2021
Written submissions from public February 22 – March 31 2021
Initial Stakeholder Conversations March 15 – April 15 2021
Initial framework report to Council June 9, 2021
Ongoing stakeholder discussions October 27 2021 – January 26 2022
Vacant Unit Tax Report to council passed March 23, 2022
Bylaw passed May 11, 2022
Bylaw in effect January 1, 2023
Municipal Freedom of Information and Protection of Privacy Act
Personal information is collected under the authority of sections 8, 10, and Part IV.1 of the Municipal Act, 2001, S.O. 2001, c. 25 and sections 4 and 5 of City of Ottawa Vacant Unit Tax By-law No. 2022-135.
Personal information will be used by the City for the purpose of administering the Vacant Unit Tax and enforcement of the by-law.
Questions about this collection and use of your personal information may be directed to the Program Manager – Revenue Support, 100 Constellation Dr, Ottawa ON K2G 6J8, 613-580-2444, or by email at email@example.com