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E-scooters

2021 E-Scooter Pilot Project

On Wednesday, February 10, City Council received the results of the 2020 Electric Kick Scooter Strategy and Pilot as outlined in the Staff Report. Council approved the continuance of Ottawa’s Electric Kick Scooter Pilot in 2021, including the implementation of a competitive procurement process. In the 2020 pilot more than 72 thousand riders took more than 238 thousand trips. Depending on weather, street sweeping operations and the completion of the competitive procurement process, the second pilot season could start as early as April and could run through November. Up to three qualified e-scooter providers will make up to 1 200 to 1 500 electric scooters available in 2021. A satellite pilot project could also be available in a suburban neighbourhood outside the Greenbelt.

More details will be available closer to the launch of the 2021 season.

Where can I ride?

Following the City’s E-Scooter By-Law no 2020-174, shared and personal e-scooters can operate on the City’s multiuse pathways, cycling facilities like cycle tracks and bike lanes and on roads with a speed limit of 50 km/h or lower.

Shared and personal e-scooters are not permitted to operate on sidewalks.

Personal e-scooters may be walked on to O-Train vehicles.

Regulations and Safety

The following regulations are in place for shared e-scooters for the 2021 pilot project.

  • Riders must be 16 years or older
  • The operating speed limit is 20 km/hr
  • Shared e-scooters from providers can used daily from 6 am to 11 pm
  • For riders under 18, a helmet is required to ride the e-scooter
  • Each scooter is allowed a single rider at a time

E-Scooter Survey

What we heard

From July 16, 2020 to October 31, 2020, 72,720 riders took 238,094 trips on the fleet of 600 shared e-scooters from Bird Canada, Lime and Roll.

The E-Scooter Survey is now complete. Thank you to all 4,448 respondents who provided feedback on the 2020 pilot.

On February 10, 2021, staff reported on the 2020 E-Scooter Pilot Report and Strategy.

For more information or to provide feedback about the project, please contact the City’s project manager at escooter@ottawa.ca

Kick E-scooters - 2020 E-Scooter pilot project

On June 10, 2020 Council approved the Electric Kick Scooter Strategy and Pilot Project, Draft By-law and Bike Sharing and Electric Kick Scooter Sharing Agreements with Service Providers. (Items 7 and 8).

This allows Council to enact the Electric Kick Scooter By-law on June 24, making it legal to operate e-scooters in Ottawa on June 29, 2020, under the City’s by-laws.

The City’s E-Scooter pilot will follow the Provincial Regulations.

In addition, e-scooters will be allowed to operate on:

  • The City’s multiuse pathways, cycling facilities like cycle tracks and bike lanes and on roads with a speed limit of 50 km/h or lower
  • E-scooters will not be allowed to operate on sidewalks or in transit stations
  • The maximum operating speed for escooters in Ottawa is 20 km/h

1.	Residents ride e-scooters

E-scooter or bike sharing companies interested in applying to participate in the City of Ottawa pilot are invited to review the Micromobility Systems Application Framework and to submit their proposal to micromobility@ottawa.ca by June 26, 2020.

Applicants must demonstrate in their proposal that they can meet the requirements set out in the Electric Kick Scooter Strategy and Pilot Project and Bike Sharing and Electric Kick Scooter Sharing Agreements with Service Providers reports presented to Transportation Committee as Items 2 and 3 on June 3, 2020 – copies of these reports can be found on Ottawa.ca. This document is intended to serve as a summary to ensure applicant proposals are complete but is not intended to replace the report content. Selected applicants will be required to enter into an agreement with the City before they can provide micromobility systems on the City’s streets, and requirements additional to those outlined in this document may be included within the agreement.

Background

On January 1, 2020, the Province of Ontario started a five-year kick e-scooter pilot.The provincial pilot allows municipalities to participate. The City of Ottawa’s participation requires a revision of by-laws.

Provincial regulations include:

  • Riders must be 16 or older
  • Speed limit is 24km/hr
  • E-scooters must be equipped with a bell, a brake and lights
  • Helmets are required for riders under 18
  • Single rider only
  • No basket
  • Municipalities must remit safety data to the Province

Residents unlock parked e-scooters from the furniture zone

A kick e-scooter is:

  • A two-wheeled device the rider stands on, holding a handlebar
  • Powered by a battery
  • Can travel up to 24km/hr
  • Equipped with a hand brake, lights, bell, kick stand

On February 18, staff consulted with the Accessibility Advisory Committee (AAC) - staff report to the AAC.

For more information or to provide feedback about the project, please contact the City’s project manager at escooter@ottawa.ca

Shared e-scooters are coming to Ottawa July 16, 2020 - Here's what you need to know

The City is pleased to announce that three operators – Bird Canada, Lime, and Roll – are bringing up to 600 shared e-scooters to the City’s multi-use pathways, bike lanes and streets. E-scooters are a form of mobility that supports physical distancing and reduces car trips on our streets and crowding on transit.

The electric kick scooter pilot, designed to gauge public interest and evaluate safe and courteous riding and parking, will run until the end of October. The City looks forward to working with Bird Canada, Lime and Roll to provide a safe and enjoyable e-scooter program for residents and visitors.

Companies interested in providing e-scooters were asked to submit applications by Friday, June 26, 2020. The City has entered into an agreement with Bird Canada and is finalizing contracts with Lime and Roll. Residents can expect to see Bird Canada’s e-scooters on streets starting Thursday, July 16, 2020 with Lime and Roll beginning operations in the following days.

Privately owned e-scooters have been allowed in Ottawa since the Electric Kick Scooter By-law came into effect on Monday, June 29, 2020.

  • E-scooters must be parked upright in the sidewalk furniture zone, the area closest to the curb that is in line with trees, benches and bike racks, and out of the way of pedestrian travel. Inappropriately parked scooters create barriers to accessibility, cause clutter and block access to homes and business.
  • If you see an inappropriately parked e-scooter, report it to the provider. Each e-scooter will include contact information. Companies must move the e-scooter within one hour. Bird Canada can be contacted at 1-866-205-2442, Lime can be contacted at 1-888-546-3345, and Roll can be contacted at 1-833-954-0027.
  • Shared e-scooters must be equipped with a bell, brakes and lights, and are for one rider who is 18 years or older. They can be used daily from 6 a.m. to 11 p.m. The providers’ apps will provide Ottawa Public Health’s guidelines for handwashing and physical distancing.
  • Shared e-scooters have a speed limit of 20 kilometres per hour. Like private e-scooters, they are not allowed on sidewalks, National Capital Commission pathways, in the City of Gatineau, in OC Transpo facilities, on buses and trains, and on streets with a posted speed limit of more than 50 kilometres per hour. Providers will use geofencing technology to slow scooters to a crawl and prevent them from being parked in these areas.
  • Providers use dockless technology, meaning there are no physical stations and e-scooters can be picked up and dropped off anywhere in the area of operation.
  • COVID-19 sanitization protocols include: vehicles will be disinfected daily; riders will be reminded in-app to wash their hands as vehicles are not disinfected between riders.
  • Riders under 18 must wear a helmet. Ottawa Public Health strongly recommend all users wear a helmet due to risk of injury.
  • Shared E-scooters are not disinfected between users and users should also plan to bring their own disinfectant wipes and wash your hands before and after using the e-scooter, as it is a high-touch surface. In addition, riders should avoid touching their eyes, nose and mouth with unwashed hands.
  • Riders should not operate shared e-scooters if they are feeling sick or unwell as specified in a self-assessment screening tool.
  • Riders should maintain a two-metre separation distance from other riders or pedestrians and wear a cloth mask if maintaining the two metre distance will not be possible.
  • As per the Highway Traffic Act riders should not operate e-scooters while impaired.

The deployment area is where e-scooters can be picked up, e-scooters can be ridden outside of the deployment area but will be limited based on Bird Canada’s geo-fencing.

Ottawa e-scooter deployment area for Bird Canada:

Ottawa e-scooter deployment area for Bird Canada:

  • East of Parkdale Ave (Scott St to 417)
  • South of: Scott St, Albert St, Wellington St, St. Patrick St
  • East of Champagne Ave (417 to Carling Ave)
  • North of 417 (Parkdale Ave to Champagne Ave and O’Connor to the Rideau Canal)
  • North of Carling (Champagne Ave to Kent St
  • North of 5th Ave (Kent St to O’Connor St.)
  • West of the Rideau Canal (417 to Templeton St)
  • West of Nelson St (Templeton St to St. Patrick St)
  • North of Templeton St (Rideau Canal to Nelson St)

E-scooters are not permitted on sidewalks and National Capital Commission pathways

Ottawa e-scooter deployment area for Lime

Ottawa e-scooter deployment area for Lime:

  • East of the Trillium Pathway
  • South of the Ottawa River
  • West of the Rideau River
  • North of the 417, Rideau Canal and Mann Ave

E-scooters are not permitted on sidewalks and National Capital Commission pathways

Ottawa e-scooter deployment area for Roll

Ottawa e-scooter deployment area for Roll:

  • South of Ottawa River
  • West of the Rideau River
  • East of Parkdale Ave (Scott St to 417)
  • East of Champagne Ave (417 to Carling Ave)
  • North of 5th Ave (Lyon St to O’Connor St.)
  • North of 417 (Parkdale Ave to Champagne Ave and O’Connor to the Rideau River)
  • North of Carling (Champagne Ave to Kent St)

E-scooters are not permitted on sidewalks and National Capital Commission pathways