Water pooling around a catch basin during wet weather is normal and part of how roads are designed to drain based on sewer capacity.
You can create a service request to report:
For emergencies call 3-1-1.
Call 3-1-1 for issues involving:
- Immediate hazards to people or property
- Personal accessibility concerns
- Traffic-related problems (e.g., traffic signals or signs)
Requests submitted online are reviewed Monday to Friday, 7 a.m. to 3:30 p.m.
Boulevard/Easement
Damage to area between road and sidewalk
Catchbasin/Manhole cover
Damaged or missing catchbasin or maintenance hole
Curb/Gutter
Broken or missing curb or gutter
Damaged or destroyed curb or gutter
Damaged curb or median on roadway
Ditches
Private Property
Property damage by city vehicle
Shoulder
Damaged or destroyed road shoulder
Street lighting
Report a damaged street light
Report a malfunctioning street light
Submit a general inquiry regarding street lighting
Road surface
Waste Receptacle
Damaged roadside waste receptacle
Missing roadside waste receptacle
Report a dead animal on the road or sidewalk
Dead animals on private or non-municipal property are the responsibility of the property owner.
The City does not sweep/pick up leaves from local/residential roadways.
To report debris on Regional Road 174 between Blair and Trim, please call 3-1-1.
Boulevard/Easement
Debris or litter between road and sidewalk
Abandoned shopping cart between road and sidewalk
Abandoned bike between road and sidewalk
Curb/Gutter
Abandoned bike near curb or gutter
Debris or litter near curb or gutter
Ditches
Abandoned bike in ditch
Debris or litter in ditch
Shoulder
Debris or litter on road shoulder
Abandoned bike on road shoulder
Abandoned shopping cart on road shoulder
Sidewalk/Pathways/Trails
Abandoned bike on sidewalk, pathway, or trail
Debris or litter on sidewalk, pathway, or trail
Abandoned shopping cart on sidewalk, pathway, or trail
Road surface
Report an abandoned shopping cart on the road
Debris or litter on roadway
Abandoned bike on roadway
Gravel roads are graded to create an even roadway surface
After the frost has lifted, crews perform spring maintenance operations, which includes the continued grading of gravel roads and shoulders to re-establish an even road surface for smooth and safe driving after the winter months.
Dusty gravel roadway
Bumpy gravel roadway
Roadway needs sweeping
Muddy roadway
Bumpy gravel on road shoulder
Please call 3-1-1 if the pothole issue is related to the following:
- An immediate hazard or emergency
- Construction activity (square or rectangular cut in road)
- Personal accessibility
- Potholes on Regional Road 174 between Blair and Trim
Please call 3-1-1 if the issue is related to the following:
- An immediate hazard or emergency
- Personal accessibility
Not plowed or sanded
Roadway plowing or sanding required
Plowing or sanding required on road shoulder
Plowing or sanding required on sidewalk, pathway, or trail
Snow banks too large
Large snow banks on road shoulder
Large snow banks along sidewalk, pathway, or trail
Large snow bank between road and sidewalk
Slippery or Icy
Slippery (icy) roadway
Slippery (icy) sidewalk, pathway, or trail
Please call 3-1-1 if the issue is related to the following:
- An immediate hazard or emergency
- Construction activity (square or rectangular cut in road)
- Personal accessibility
Curb/Gutter
Sunken or raised curb or gutter
Catchbasin/Maintenance Hole
Sunken or raised catchbasin or maintenance hole
Boulevard/Easement
Sunken or raised curb between road and sidewalk
Shoulder
Road shoulder lip too high at driveway
Sidewalk/Pathway/Trails
Roadway
Please call 3-1-1 if the issue is related to the following:
- An immediate hazard or emergency
- Personal accessibility
Ditches
Wild parsnip, poison ivy, or giant hogweed in ditch
Median/Island
Wild parsnip, poison ivy, or giant hogweed on median
Shoulder
Grass too long on road shoulder
Sidewalk/Pathways/Trails
Wild parsnip, poison ivy, or giant hogweed on sidewalk or road shoulder
Front lawn damage caused by winter operations
Every spring, Roads Services undergo spring maintenance activities to repair damage that was caused by their winter operations. These activities are weather-dependent and will usually begin in late April / early May once the snow has melted and the ground has thawed.
- If the repairs are deemed to have been caused by the City's winter operations, Roads Services will lay seed and/or soil or by providing residents with grass seed. Sod is not an option.
- Residents must then water and maintain their lawn.
Report illegal dumping that involves someone dumping household waste, such as common bagged garbage, clothing, furniture, dishes, or electronics. Select a location to report illegal dumping: