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Street lights and signs

Find out everything you need to know about street lights and signs: how to find decommissioned street name signs, how to report street lights that aren’t working and the appropriate response times, and how to find locates before digging on your property.

Decommissioned street name signs

Buy your own little piece of Ottawa. Park Place and Boardwalk have nothing on names like Bank Street and Laurier Avenue. You can own any one of a number of Ottawa street name signs.

With the renaming of a number of streets to avoid duplication, many street names from former municipalities have been removed from service. Signs that have been replaced for normal maintenance reasons are also available for purchase. These decommissioned signs can be purchased for $10 each.

Select your favourite signs from the alphabetical list below. Only the signs listed are currently available for purchase. However, the selection will change as old signs continue to be replaced as needed. If the sign you want is not listed, check back periodically to see if it becomes available. All signs are sold on a first come, first serve basis.

Purchasing instructions

After you have made your selection, send your request by e-mail to StreetNameSigns@ottawa.ca. to reserve the sign you wish to purchase. You will receive an e-mail reply confirming your request.

The novel coronavirus (COVID-19) outbreak is evolving rapidly. The City of Ottawa is taking precautionary steps to protect employees and the public and as a result, street name signs cannot be picked up at this time. Once the City of Ottawa resumes normal operations, we will reach out to you by e-mail to confirm when and where you are to pick up the sign you have ordered. Payment for the sign is due upon pick up in the form of Interac, Visa or Mastercard.

Inventory:

(as of March 4, 2020)

A
Acacia Ave 6
Adley Rd 1
Ahearn Ave 1
Alenmede Cres 1
Aleutian Rd 2
Ambience Dr 2
Anoka St 1
Arnold Dr 1
Arnot Rd 2
Ashdale Ave 1
Aurora Cres 1
Ayers Ave 1
Azurite Cres 1
B
Bayview Rd 1
Beatrice Dr 1
Beausoleil Dr 2
Beaverwood Dr 1
Bittern Court 1
Bongard Ave 1
Boyer Rd 1
Brian Coburn Blvd 1
Bridlewood Dr 1
Brookdale St 1
Brookfield Ave 2
Buchan Rd 1
Buena Vista Rd 2
Burntwood Dr 1
Byers Crt 1
C
Canyon Walk Dr 1
Castlefrank Rd 1
Castleton St 1
Cedar Rock Way 1
Cedarbank Ave 1
Cedarock Dr 1
Century Rd. W 1
Clarence St E. 3
Clifford Campbell St 1
Clifton Rd 1
Coburg St 1
Colindale Ave 1
Collingwood Cres 1
Connery Ave 1
Constance Creek Dr 1
Corona Ave 1
Crescent Rd 1
Crossfield Ave 1
Cypress Crt 1
D
Danbury Way 1
Danniston Cr 1
Deerfox Dr 2
Denbury Ave 3
Denzil Doyle Crt 1
Des Serins Lane 2
Des Visions Pl 1
Domalatchy Pl 1
Donnington Pl 2
Duhamel St 1
E
Earl Mulligan Dr 1
Eastbourne Ave 1
Edgeware Dr 1
Ellery Cres 1
Ellsworth Ln 1
Elmira Dr 1
Elvaston Ave. 1
Emerald Ave 1
Emerald Meadows Dr 1
Enterprise Ave 1
Esquimault Ave 1
Evered Ave 1
F
Faircrest Rd 1
Falaise Rd 1
Fallowfield Rd 1
Ferndale Ave 1
Finchley Dr 1
Fisher Ave 1
Fourth Line Rd 1
Fringewood Dr 1
G
Geneva St 1
Gilbey Dr 1
Gleeson Way 2
Glen Meadows Circle 1
Glenwood Ave 1
Goodman Dr 1
Grand Gala Dr 1
Green Ave 1
Greenbank Rd 1
H  
Halldon Pl 1
Harwick Cres 1
Harwood Ave 1
Heritage Glen Dr. 1
Heritage Glen Dr. 1
Herridge St 1
Highcroft Ave 1
Highfield Cres 1
Hillsdale Rd 2
Howick St 1
I
Isadore St 1
J
K
Kaladar Ave 1
Kilbarry Cr 1
Kimdale St 1
Kindersley Ave 1
Kinglet Way 1
Kirchoffer Ave 1
Kirkwood Ave 2
Klondike Rd 1
L
Laderoute Ave 1
Lanark Ave 1
Lancaster Rd 1
Landel Dr 1
Larkhaven Cres 1
Laurentide Rd 1
Laxford Dr 2
Laxton Cres 1
Lennox St 1
Leopolds Dr 1
Lewis St 1
Linden Terr 1
Lindenlea Road 2
Lockhead Rd. W 1
Lodge Rd 1
Long Meadow Way 1
Longwood Ave 1
Lorne Ave 1
Lowrey St 1
Lyndale Ave 1
M
MacKay St 1
Malvern Dr 1
Manchester St 1
Manor Ave 1
Maple Lane 4
Mariposa Ave 2
Marketplace Ave 1
McClellan Rd 1
Merivale Rd 1
Michel Riel Priv. 1
Middleton Drive 1
Mill Hill Rd 1
Minto Place 2
Monterey Dr 1
Montrose Ave 1
Moodie Dr 1
Morris St 1
Mount Shannon Dr 1
Munster Rd 1
Murray St 2
Myrand Ave 1
Myrtle Lane 1
N  
Nautica Cres 1
Navaho Dr 3
Neelin Dr 1
Nelson St 1
Newhaven St 2
Newland Dr 1
Norman St 1
Northgraves Cres 1
Northwestern Ave 1
O  
Okanagan Dr 2
Oakbrier Cres 1
Oakwell Dr 1
Oberon St 2
Onslow Cres 1
Oriska Way 1
P
Pacer Place 1
Palmadeo Dr 2
Park Rd 2
Patro St 2
Poplar St 1
Portland Ave 1
Premier Ave 3
Presland Rd 1
Primrose St 1
Princeton Ave 1
Prudhomme Priv. 1
Putman Ave 1
Q
Qualicum St 1
Queen Charlotte St 1
Queensgrove Rd 1
Queenston Dr 1
R  
Radstock Priv 1
Rector Ave 1
Redcar Cres 1
Redenda Cres 1
Regency Terr 1
Regina Ln 1
Reid Haven Rd 1
Revelstoke Dr 1
Rideau Terr 1
Rideauview Terr 1
Rideout Cres 1
Ridgefield Cres 1
Ridgeway Way 1
Rockway Cres 1
Rockwood St 1
Rocky Creek Way 1
Rolston Way 1
Rosetta Ave 1
Roswell Dr 1
Roycroft Way 1
S
Saville Row 1
Sandridge Rd 1
Selby Ave 1
Settler's Ridge Way 1
Shoreham Ave 1
Silvertree Pl 1
Sioux Cres 2
Sir Guy Carleton St 2
Soderlind St 1
Sonnet Cres 1
Springwater Dr 1
Stable Way 1
Stoneway Dr 1
Summerview Terr 1
Sunnymede Ave 1
Sycamore Dr 1
T
Tartan Dr 1
Tavistock Rd 1
Terrebonne Dr 2
Thornwood Rd 1
Turnberry Rd 1
U
V
Valley Ridge St 1
Vaughan St 2
W
Waterfall Lane 1
Waterton Cres 1
Westview Ave 1
Whitburn Ave 1
Whitemarl Dr 1
Windermere Ave 2
Winding Way 1
Winfield Ave 1
Winona Ave 2
Wolverton Cres 1
Woodgate Way 1
Woodroffe Ave 1
Workman Ave 1
X
Y
York St 1
Z

 

Report a problem with street lighting

The City of Ottawa is responsible for the operation and maintenance of the street lighting system within City boundaries. City staff administer the program and maintain the system through the services of several lighting maintenance contractors.

In order to expedite repairs and reduce confusion, please provide a municipal address that references the street light or sign’s location.

Please call 3-1-1 if the streetlight issue is related to the following:

  • Traffic signals or traffic signs.
  • Hand hole cover open or missing exposing wires
  • Knocked down streetlight
  • Damaged light such as broken glass, hanging arm, Construction activity (square or rectangular cut in road)
  • Missing or loose manhole cover

Report street lighting

For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400. All other Service Requests will be triaged and addressed as operations allow.

Street lighting response times

Nature of Problem Maximum Response Time
Residential  
1 to 9 lights out Maximum 7 working days
10 to 20 lights out Next working day
More than 20 lights out Within 24 hours
Arterials, Commercial and Industrial Roads  
1 to 4 lights Maximum 7 working days
5 to 10 lights Next working day
More than 10 lights out, or all lights within an intersection Within 24 hours

It should be recognized that these are guidelines, and timelines may vary slightly to allow for operation considerations and to ensure safe conditions.

Underground locates

Digging near Your House?

Before you dig, call Ontario One Call at 1-800-400-2255 or visit their website.

The City and other services have underground locates running in many backyards, front yards and side lots. Underneath your house, you could find:

  • Gas pipelines
  • Electrical services
  • Telephone and cable TV infrastructure
  • Water and sewer connections
  • Streetlight or traffic signal wiring

Ontario One Call co-ordinates with all organizations who own infrastructure in your area.

Therefore, all residents and excavators must call before they dig. Locates are free to obtain and should be requested at least 5 days prior to any planned excavation. You may not proceed with your digging until all locates are identified. If locates are not obtained and infrastructure is damaged, the homeowner and/or contractor is 100 per cent responsible for all costs associated with repairs.

Do You Need Emergency Locates?

For emergency locates, please call Ontario One Call at 1-800-400-2255. As of June 15, 2014, the City of Ottawa will no longer action direct requests for locates.