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Street lights and signs

Find out everything you need to know about street lights and signs: how to find decommissioned street name signs, how to report street lights that aren’t working and the appropriate response times, and how to find locates before digging on your property.

Decommissioned street name signs

Buy your own little piece of Ottawa. Park Place and Boardwalk have nothing on names like Bank Street and Laurier Avenue. You can own any one of a number of Ottawa street name signs.

With the renaming of a number of streets to avoid duplication, many street names from former municipalities have been removed from service. Signs that have been replaced for normal maintenance reasons are also available for purchase. These decommissioned signs can be purchased for $10 each.

Select your favourite signs from the alphabetical list below. Only the signs listed are currently available for purchase. However, the selection will change as old signs continue to be replaced as needed. If the sign you want is not listed, check back periodically to see if it becomes available. All signs are sold on a first come, first serve basis.

Purchasing instructions

After you have made your selection, send your request by e-mail to StreetNameSigns@ottawa.ca. You will receive an e-mail reply confirming your order. Your sign will be available for pick up any time after you receive confirmation. Signs can be picked up at 175 Loretta Ave. N. from Monday to Friday between 8 a.m. and 3 p.m.  Payments are due when the sign is picked up. The payment will be due in the form of Interac, Visa or Mastercard.

Any sign not picked up within 14 days will be returned to the list of signs available for sale.

Inventory:

(as of February 3, 2020)

A  
Adley Rd 1
Ahearn Ave 1
Alemeda Way 1
Alenmede Cres 2
Aleutian Rd 2
Ambience Dr 2
Anoka St 1
Arnold Dr 1
Arnot Rd 2
Ashbury Place 1
Ashdale Ave 1
Assaly Rd 1
Aurora Cres 1
Ayers Ave 1
Azurite Cres 1
B  
Barwell Ave 1
Bayview Rd 1
Beatrice Dr 2
Beaverwood Rd 1
Bertrand St 1
Blackcreek Rd 1
Blue Rock Ave 1
Bongard Ave 1
Boyer Rd 1
Brian Coburn Blvd 1
Bridlewood Dr 1
Brookdale St 1
Burntwood Dr 1
Byers Crt 1
C  
Camelot Dr 1
Canyon Walk Dr 1
Capital Dr 1
Castlefrank Rd 1
Castleton St 1
Cedar Rock Way 1
Cedarbank Ave 2
Cedarock Dr 1
Century Rd. W 1
Claridge Dr 1
Clifford Campbell St 1
Clifton Rd 1
Cockburn St 2
Colindale Ave 1
Collingwood Cres 1
Connery Ave 1
Constance Creek Dr 1
Crestway Dr 1
Crossfield Ave 1
Cypress Crt 1
D  
Danbury Way 1
Danniston Cr 1
Deerfox Dr 2
Deighton Cres 1
Dempsey Ave 1
Denbury Ave 3
Denham Way 1
Denzil Doyle Crt 1
Des Serins Lane 2
Des Visions Pl 1
Domalatchy Pl 1
Donnington Pl 2
Duhamel St 1
Dunrobin Rd 1
E  
Earl Mulligan Dr 1
Eastbourne Ave 1
Eden Ave 1
Edgeland Pl 1
Edgeware Dr 1
Ellery Cres 1
Ellsworth Ln 1
Elmira Dr 1
Elvaston Ave. 1
Emerald Ave 1
Emerald Meadows Dr 1
Enterprise Ave 1
Esquimault Ave 1
Evered Ave 1
Evergreen Dr 1
F  
Faircrest Rd 1
Fairhill Cr 1
Falaise Rd 1
Fallowfield Rd 2
Featherston Dr 1
Ferndale Ave 1
Fieldcrest Ave 1
Finchley Dr 1
Findlay Ave 1
Fisher Ave 1
Flowertree Cres 1
Fourth Line Rd 1
Fringewood Dr 1
G  
Geneva St 1
Gilbey Dr 1
Gleeson Way 2
Glen Meadows Circle 1
Golflinks Dr 1
Goodfellow Crt 1
Goodman Dr 2
Grand Gala Dr 1
Greenbank Rd 1
H  
Halldon Pl 1
Hamilton St 3
Harbour St 1
Harwick Cres 1
Harwood Ave 1
Heritage Glen Dr. 1
Heritage Glen Dr. 1
Highcroft Ave 1
Highfield Cres 1
Hindley St 1
I  
Ivy Cres 1
Ivylea St 1
J  
K  
Kaladar Ave 1
Kanata Ave 1
Keighley Circle 1
Kilbarry Cr 1
Kimdale St 1
Kindersley Ave 1
King St 1
Kinglet Way 1
Kirchoffer Ave 1
Kirkwood Ave 2
Klondike Rd 1
L  
Laderoute Ave 1
Lancaster Rd 1
Landel Dr 1
Larkhaven Cres 1
Larkin Dr 2
Laurentide Rd 1
Laxford Dr 2
Laxton Cres 1
Leacock Way 1
Lennox St 1
Leopolds Dr 1
Linden Terr 1
Lindenlea Road 2
Lockhead Rd. W 1
Lodge Rd 1
Long Meadow Way 1
Longfields Dr 1
Longshire Cir. 1
Longwood Ave 2
Lovitt Rd 1
Lowrey St 1
Lyndale Ave 1
M  
Mallard St 1
Malvern Dr 1
Manchester St 1
Maple Lane 1
Marketplace Ave 1
McClellan Rd 1
Meadowcroft Cres 1
Merivale Rd 2
Middleton Drive 1
Mill Hill Rd 1
Monterey Dr 1
Montreal Rd 1
Montrose Ave 1
Moodie Dr 1
Mount Shannon Dr 1
Munster Rd 1
Myrtle Lane 1
N  
Nautica Cres 1
Navaho Dr 3
Neelin Dr 1
Newhaven St 2
Newland Dr 1
Northgraves Cres 1
Northwestern Ave 2
O  
Okanagan Dr 2
Oakbrier Cres 1
Oakwell Dr 1
Oberon St 2
Onslow Cres 1
Oriska Way 1
P  
Pacer Place 1
Palmadeo Dr 2
Palomino Dr 1
Plymouth St 1
Poplar St 1
Portland Ave 1
Premier Ave 3
Presland Rd 1
Primrose St 1
Prince of Wales Dr 1
Princeton Ave 1
Pulford Cres 1
Putman Ave 1
Q  
Qualicum St 1
Queen Charlotte St 1
Queensgrove Rd 2
Queenston Dr 1
R  
Radstock Priv 1
Rector Ave 1
Redcar Cres 1
Redenda Cres 1
Regency Terr 1
Regina Ln 1
Reid Haven Rd 1
Revelstoke Dr 1
Rideau Terr 1
Rideau Valley Dr S 1
Rideauview Terr 1
Rideout Cres 1
Ridgefield Cres 1
Ridgeway Way 1
Rockway Cres 2
Rocky Creek Way 1
Rodeo Dr 2
Rolston Way 1
Rosetta Ave 1
Roswell Dr 1
Roycroft Way 1
S  
Saville Row 1
Sangria Way 1
Selby Ave 1
Settler's Ridge Way 1
Shoreham Ave 1
Silverbark Ave 1
Silvertree Pl 1
Sioux Cres 2
Soderlind St 1
Sonnet Cres 1
Springwater Dr 1
Stable Way 1
Stoneway Dr 1
Summerview Terr 1
Sunnymede Ave 1
Sycamore Dr 1
T  
Tartan Dr 1
Tavistock Rd 1
Terrebonne Dr 2
Thornwood Rd 1
Turnberry Rd 1
U  
V  
Valley Ridge St 1
Vaughan St 2
Virgil Rd 1
W  
Waterfall Lane 1
Waterton Cres 1
Westbury Rd 1
Westcliffe Rd 1
Western Ave 1
Westview Ave 1
Whitburn Ave 1
Wiltshire Cir. 1
Windermere Ave 2
Winding Way 1
Winfield Ave 1
Winona Ave 2
Wolverton Cres 1
Woodgate Way 1
Woodlawn Ave 1
Woodroffe Ave 2
Workman Ave 1
X  
Y  
Z  

 

Report a problem with street lighting

The City of Ottawa is responsible for the operation and maintenance of the street lighting system within City boundaries. City staff administer the program and maintain the system through the services of several lighting maintenance contractors.

In order to expedite repairs and reduce confusion, please provide a municipal address that references the street light or sign’s location.

Please call 3-1-1 if the streetlight issue is related to the following:

  • Traffic signals or traffic signs.
  • Hand hole cover open or missing exposing wires
  • Knocked down streetlight
  • Damaged light such as broken glass, hanging arm, Construction activity (square or rectangular cut in road)
  • Missing or loose manhole cover

Report street lighting

For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400. All other Service Requests will be triaged and addressed as operations allow.

Street lighting response times

Nature of Problem Maximum Response Time
Residential  
1 to 9 lights out Maximum 7 working days
10 to 20 lights out Next working day
More than 20 lights out Within 24 hours
Arterials, Commercial and Industrial Roads  
1 to 4 lights Maximum 7 working days
5 to 10 lights Next working day
More than 10 lights out, or all lights within an intersection Within 24 hours

It should be recognized that these are guidelines, and timelines may vary slightly to allow for operation considerations and to ensure safe conditions.

Underground locates

Digging near Your House?

Before you dig, call Ontario One Call at 1-800-400-2255 or visit their website.

The City and other services have underground locates running in many backyards, front yards and side lots. Underneath your house, you could find:

  • Gas pipelines
  • Electrical services
  • Telephone and cable TV infrastructure
  • Water and sewer connections
  • Streetlight or traffic signal wiring

Ontario One Call co-ordinates with all organizations who own infrastructure in your area.

Therefore, all residents and excavators must call before they dig. Locates are free to obtain and should be requested at least 5 days prior to any planned excavation. You may not proceed with your digging until all locates are identified. If locates are not obtained and infrastructure is damaged, the homeowner and/or contractor is 100 per cent responsible for all costs associated with repairs.

Do You Need Emergency Locates?

For emergency locates, please call Ontario One Call at 1-800-400-2255. As of June 15, 2014, the City of Ottawa will no longer action direct requests for locates.