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Ottawa Fire Services

Fire safety

outdoor fire safety, fire detection and escape planning, carbon monoxide safety, fire extinguishers…

Jobs in the fire service

The City of Ottawa – in partnership with Fire Service Women Ontario (A Not-for-Profit organization of women and men from Ontario fire departments) – presents a unique opportunity to give young women a taste of what it’s like to be a firefighter.

About Ottawa Fire Services

Photo of new fire station 55 opened February 6, 2018

Explore our city fire station locations and other OFS facilities. Discover the closest fire station to your home or a new home you may wish to purchase by utilizing the bilingual In My Neighbourhood interactive map.

How to Contact Ottawa Fire Services

By Phone

Telephone Directory: 613-580-2860

Fax: 613-580-2864 

Please note phone lines are monitored during standard office hours Monday to Friday. For after-hours information and non-emergency support or assistance please dial 3-1-1 and a City of Ottawa client service agent will assist you. Call 9-1-1 for emergencies only.

By Email

For Fire Prevention:  

For Public

For all other general inquiries and complaints:   

For general OFS Training questions or requests:

Not sure who to contact with your inquiry? Visit our contact information guides for Fire Prevention and Public Education.

Please visit the Annual Burn Permits, Superior Tanker Shuttle Accreditation and Vehicle Donation Program webpage’s for email contact and important information. 

In Person/By Mail

When submitting requests and payments for any of the following (see items in bullets below) by mail or in person, please send to/visit:

1445 Carling Avenue, Ottawa, ON K1Z 7L9. In Person is by appointment only, contact 613-580-2860 ext.15371 or to book an appointment. All mail should be addressed “Attn to Fire Prevention” and cheques made payable to the City of Ottawa.

  • Fire Drill and Safety Planning Review
  • Fire Inspections
  • Fire Safety Plans (Request letter and payment ONLY)
  • File Searches
  • Fire Summary Reports
  • Liquor Licenses
  • Risk Safety Management Plan Review
  • Specific Event Burn Permit

Please allow 2-3 business days for an initial response after leaving a voicemail or sending an email.