Report a problem with special consideration waste collection

Your diapers and/or incontinences products may not have been collected if:

  • You have not registered for the program.
  • The week had a statutory holiday, in which case your regular collection day may occur one day later.
  • There were too many bags (one bag of waste diapers and incontinence products is permitted).
  • There is household garbage mixed in to the bag (the bag must only contain waste diapers or incontinence products).
  • Waste collection contractors operate between 7 am and 6 pm; please wait until after 6 pm before submitting a request for missed collection.
    • If your request concerns a missed collection, all material must remain at the curb to be collected once reported.

Report a problem with your special consideration waste