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Parks and trees

Request brush or wood pickup after City tree maintenance activity

IMPORTANT: To report an immediate hazard to people or property, call 3-1-1. 

After clearing, pruning and other tree maintenance activities, City staff pile branches and wood for pickup. Nearby residents are advised that this pickup will occur within 2-3 business days.

If the city hasn’t picked up trimmings 3 business days after they completed their work:

Submit a request for brush or wood pickup

Request city park maintenance

Please call 3-1-1 if the issue is related to the following:

  • An immediate hazard to people or property
  • Personal accessibility

Requests submitted through this online form are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm).

Select the feature or structure that requires maintenance:

Ball diamond field

Garbage can in City park

Shrub or bush in City park

Trail in City park

Grass in City park

Grass is maintained according to Council-approved maintenance standards. The use of pesticides for aesthetic weed control (including dandelions) is prohibited by the Ontario Pesticides Act.

Trees in Trust

Plant a tree by your home

The City’s Trees in Trust program needs your help to find suitable locations for street trees. Street trees are available by request on a first come, first served basis. If your City-owned street frontage lacks a tree and you have the time and commitment to help care for one, please contact us.

  • There will be no charge to the homeowner (supply and planting will be provided by the City).
  • The program applies only to homes with street frontage (the space between your property line and the roadway).
  • The property owner must pledge to assist with the proper tree care (watering) for the first three years of the tree's life. Instructions will be provided.
  • Trees will be a minimum size of 50 mm diameter, or 2 to 3 meters in height.
  • Limit of one tree per single fronting household or two trees per corner lot.
  • The proposed location must meet the Trees in Trust program criteria.

Program criteria:

The following criteria will be used to assess potential planting sites:

  • Is there enough space? (other trees or obstacles must be a minimum of 7m away)
  • Are there overhead or underground utilities?
  • Does the soil quality appear to be acceptable for tree growth?
  • Are there any conflicting uses on the planting site?
  • Has the request been made by the homeowner? (i.e. the person who pays taxes on the property)
  • Is there an obvious conflict with traffic safety requirements or City maintenance (i.e. sightlines or snow removal operations)

Should you require additional information or to participate in the program, please contact 3-1-1 or make a request online.

Report a city tree in poor health

You may create a service request to report a tree on municipal property that you suspect is in poor health.

A forestry inspector will visit the site within 15 business days to examine the condition of the tree and determine the work to be done.  The Forestry Inspector will leave you a voice message or door knocker with the status of your call.

Report a city tree you suspect is in poor health

Report wild parsnip, poison ivy or giant hogweed

  • Please call 3-1-1 if the issue is related to an immediate hazard to people or property
  • Requests submitted through this online form are reviewed Monday through Friday (7 am to 3:30 pm)

The City is responsible for Wild Parsnip, Poison Ivy and Giant Hogweed on municipal property. Private property owners are responsible for removing these plants from their property.

Select the plant's location: