You may create a service request to report an abandoned shopping cart in a City Park.
You will be required to provide:
- The street name and number or street name and intersection
Report an abandoned shopping cart in a City Park
For more information
Please refer to the Shopping cart By-Law (No. 2013-252) for more information.
After Forestry staff have performed clearing, pruning, and other maintenance activities, leftover wood and branched are piled for pickup. Please be advised that pickup usually occurs 2-3 business days after maintenance activities have taken place.
If you notice that a wood or brush pile has not been picked up after 3 business days, you may submit a request for brush or wood pickup.
Trees can, at times, be planted and grow very close to a property line. If the tree is ever located inside of the property (but is not touching the property line) it is a private tree. If the tree is on the City portion of the property, it is the City's responsibility to maintain it.
If you are uncertain if a tree is privately or municipally owned, you may submit a request to have a Forestry inspector determine the ownership of a tree.
Please call 3-1-1 if the issue is related to the following:
- An immediate hazard to people or property
- Personal accessibility
Requests submitted through this online form are reviewed Monday through Friday during regular business hours (7 am to 3:30 pm).
Select the feature or structure that requires maintenance:
Grass is maintained according to Council-approved maintenance standards. The use of pesticides for aesthetic weed control (including dandelions) is prohibited by the Ontario Pesticides Act.
Forestry staff are responsible for the maintenance of all municipal trees, and are committed to ensuring City trees remain in good health. If you suspect a municipal tree is in poor health, you can request that a Forestry Inspector visit the tree to determine its condition.
Forestry staff are responsible for the maintenance of all municipal trees, and are committed to ensuring City trees remain in good health. If you suspect a tree is plagued with insects or identify a hazard such as a wasp nest, please submit a request to have the infestation examined.
Please note that not all insect infestations require intervention, and a Forestry Inspector will identify the best course of action after visiting the site.
Forestry Services is responsible for maintaining all City owned trees including trees in parks, road allowances, and municipal woodlots. You may request tree maintenance for issues such as dead or hazardous branches. To report an immediate hazard, please call 3-1-1.
For maintenance please submit a request for the tree to be examined.
Forestry Services is responsible for removing stumps on municipal property, this includes parks, road allowances, and municipal woodlots. This work is scheduled and completed between May and November. The City does not remove stumps on private property.
- Please call 3-1-1 if the issue is related to an immediate hazard to people or property
- Requests submitted through this online form are reviewed Monday through Friday (7 am to 3:30 pm)
The City is responsible for Wild Parsnip, Poison Ivy and Giant Hogweed on municipal property. Private property owners are responsible for removing these plants from their property.
Select the plant's location:
While the City transitions to a 3-item curbside garbage collection limit, the City will be enhancing monitoring and investigating illegal dumping of household waste in public spaces and on private property.
Report illegal dumping found in a City park, private property, along roads, or other City facilities