An individual or lawyer may request a Water Utility Certificate if they wish to determine if there are any outstanding charges at the time of closing a real estate transaction.
Before you Begin
Before you Begin
Certificates will only be issued if the request form is filled out correctly and completely and sufficient payment is provided.
What you need
What you need
- Water utility account number or service address and;
- Current owner, purchaser and closing date if requesting certificate to be issued after the final reading.
Cost
Cost
There is a fee of $74 for each property request.
Request
Request
There are 2 different ways to submit the request:
My ServiceOttawa (recommended)
For a step-by-step guide see How to request a water certificate.
Submitting your request through My ServiceOttawa is recommended. There are several advantages when doing so:
- Reduces wait time
- Access to historical records of requests
- Payment via credit card
- Easy submission through online form
Complete the Water Utility Certificate Request form and return it by:
City of Ottawa, Revenue Services
100 Constellation Drive, 4th Floor East
Ottawa, Ontario
K2G 6J8
If a cheque or money order is sent with your request, please make it payable to the “City of Ottawa”.
Fax
613-580-2457
What's next
What's next
We will make every attempt to provide the current status of certificates within 3 business days of the receipt of the request. Certificates requested to include a final reading will only be provided after the final reading has been taken. The issued certificate is valid for 30 days exclusively. Within 30 days of issuing a water certificate, the requesting party may obtain a verbal update on the status of the water utility account.
Contact
Contact
For more information, contact us by:
Phone
Revenue Services at 613-580-2444 (TTY: 613-580-2401) Monday to Friday, 8:00 am to 4:30 pm (June to August, 8:00 am to 4:00 pm). Transactions will be recorded for training and quality assurance.