Pay your water utility bill
Payment options, update or cancel PAD
View and manage your account
My ServiceOttawa and useful tools, reading your water utility bill, paperless billing
Understand your water utility bill
Water bill charges, stormwater, water bill FAQ
Rates and fees
Water utility rates, what your charges pay for, fees
Moves: open, transfer or cancel service
Changes in ownership or mailing address, billing tenants directly, water utility certificate
High water bill and leaks
Reasons for a high bill, leak troubleshooting, setting up consumption alerts
Water meters and repairs
How meters work, reading your meter
Water utility deferral program
Deferral program for water utility bills for low-income seniors and low-income people with disabilities.
Water conservation
Reduce, repair, retrofit, why conserve, water reporting and benchmarking