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Parking tickets, or Provincial Offence Act (POA) tickets, including red light camera offences

Pay a parking ticket

Online

You can pay your parking ticket online. Parking tickets should be paid within 15 days of their issue date. The due date is indicated on the ticket. 

By telephone

You can call the automated payment system at 613-738-7719, 24 hours a day, 7 days a week.

Note for online or telephone payments:

  • VISA, MasterCard and American Express are accepted
  • Prepaid or reloadable credit cards or gift cards cannot be used
  • A $1.50 service charge applies per ticket in addition to any other service charge applied by your financial institution
  • Handwritten "G" and "F" Tickets are submitted to the City of Ottawa and entered into the system approximately one week from the date of issue. If your ticket does not appear in the system after 10 business days please contact us at 613-580-2665 or visit us at one of our Provincial Offences Court Office locations.

By mail

Send your payment to:

City of Ottawa
P.O. Box 3450, Station D
Ottawa, Ontario
K1P 1L4

When sending a payment in the mail:

  • Do not send cash
  • Include the ticket number with the payment
  • Cheques and money orders are payable to the City of Ottawa
  • Payments are credited only when received and processed, not the postmarked date

In person

You may pay in person at any Client Service Centre or Provincial Offences Court Offices.

Parking ticket options, fees and timelines

Options and Timelines

Option 1 - Early payment

The City must receive the early payment within 15 days of Parking Infraction Notice (PIN) issue date.

*This option does not apply to any Federal parking tickets ("F" tickets). The set fine on a Federal ticket is in effect immediately.

Option 2 - Set Fine payment

The Set Fine is in effect immediately, unless an Early Payment (Option 1) amount is shown on the parking ticket. Payment of the set fine amount should be received before the conviction fees or other costs are added.

* Please note for Options 1 and 2, we do not accept responsibility for late delivery of mail. Payment is credited only when it is received at our office, not the postmark date.

Option 3 – Trial option or to Initiate a review

Initiate a review

To initiate a review you must attend a First Attendance Facility located at one of the Provincial Offences Court Offices.  At this meeting you will have the opportunity to discuss the parking ticket before deciding if the trial option is necessary. No appointment is required as this is a first come, first serve facility. You must arrive between, 8:30am and 4:00pm to initiate the review.

Trial option

To request a trial you must attend in person at one of the Provincial Offences Court Offices.

You cannot set a trial for a parking ticket by phone or mail.

What if you fail to respond on time?

Failure to choose one of the options listed, or failure to pay your parking ticket on time can result in:

  • Additional costs (court fees or collection fees)
  • Inability to renew your license plate sticker until outstanding fines have been paid
  • Notification to a credit reporting agency
  • Civil enforcement, which may include garnishment of wages and/or bank accounts, fine amounts being added to property tax bills, or registering a lien against property and assets

In order to avoid enforcement actions, parking fines should be paid on or before the Due Date indicated on the Parking Infraction Notice, Notice of Impending Conviction or Notice of Fine and Due Date.

If the ticket is past due you may contact the Provincial Offences Collections Section at 613-580-2638 or 1-800-477-4195 for further information.

Pay a Provincial Offence (POA) ticket

Violations should be paid within 15 days of their issue date. There are several methods of payment:

Online

You can pay your ticket online.

Note:

  • Only VISA and MasterCard are accepted
  • Prepaid or reloadable credit cards or gift cards cannot be used
  • A $3.00 service charge applies per ticket in addition to any other service charge applied by your financial institution

By mail

Send your payment to:

City of Ottawa
Fine Payment Office
P.O. Box 3430, Station D
Ottawa, Ontario
K1P 1J4 

When sending a payment in the mail:

  • Do not send cash
  • Include the ticket number with the payment
  • Cheques and money orders are payable to the City of Ottawa
  • Payments are credited only when received and processed, not the postmarked date

In person

You may pay in person at one of the designated Provincial Offences Court Offices.

Provincal Offence (POA) ticket options, fees and timelines

Defendant's options (Part I)

IMPORTANT – If you do not exercise one of the following options within 15 days of receiving the ticket you could be deemed not to dispute the charges and a justice of the peace may enter a conviction against you. Upon conviction, an additional cost will be added to the total payable. If the fine goes into default, an administrative fee will be added and steps will be taken to enforce your defaulted fine. For example, information may be provided to a consumer reporting agency and for many traffic related offences (including speeding) your driver’s licence may be suspended. 

Option 1 – Pay the fine: Plea of guilty (voluntary payment of total payable)

There are several payment options available with a POA ticket. The first option, is to pay in full as a voluntary plea of guilty.

Note:

  • In order to avoid additional fees the payment should be received within 15 days from the date of issue
  • The total payable includes the set fine (including costs) and the applicable victim fine surcharge. The provincial government adds a victim fine surcharge (VFS) to every non-parking fine imposed under the Provincial Offences Act. The surcharge is deposited into a special fund to help victims of crime.
  • When applicable a conviction and demerit points will be registered with the Ministry of Transportation.

For more information about the demerit point system, please visit the Province's webpage. 

Option 2 - Plead guilty with explanation (submission as to penalty)

This option is available if you do not wish to dispute the charge but wish to explain circumstances relating to the amount of the fine or the time to pay to a Justice of the Peace.

You or your agent must attend in person at the Provincial Offences Court Office at 100 Constellation Drive. To be seen by a Justice of the Peace you must first register at the front counter.

A Justice of the Peace will read the charge to the defendant/agent and register a conviction. The defendant’s submissions can only result in a possible reduction of the fine or an extension of time to pay. The conviction is registered with the Ministry of Transportation and demerit points are registered if applicable.

A Justice of the Peace cannot do the following:

  • reduce the charge (ex:  changing a speeding violation from 100 km/h to 90 km/h)
  • reduce the amount of demerit points associated with the charge
  • provide any extensions or reductions in fine if the defendant is not pleading guilty to the charge

This service is available:

Monday to Friday from 9:00am to 12:00pm, and afternoons from 1:30pm to 3:30pm. This is a first come, first serve basis.

Option 3 - Trial option / Booking a First Attendance Meeting with a Prosecutor

Trial option

You or your agent must attend one of the Provincial Offences Court Offices in person to file a Notice of Intention to Appear in court. You or your agent must bring your ticket with you.

If you have the original ticket you may also sign the back of the ticket and mail it to our office (not available for parking tickets). It is best to follow up after sending something by mail to ensure it has been received. You may contact our office by calling 613-580-2665.

This Guide provides defendants with general information about the court process for provincial offences cases. It does not cover every circumstance that might arise in your case nor offer any legal advice, but it will give you a general idea of what you can expect, and what is expected of you.

To book a First Attendance Meeting with a Prosecutor

For certain infractions it is a possibility to schedule a meeting with a prosecutor.  This meeting is intended to resolve the matter outside of a formal trial.

You or your agent must attend one of the Provincial Offences Court Offices in person to book a meeting. You or your agent must bring your ticket with you.

Part III Offence Summons

If you receive a summons you must attend court on the date recorded. It is your responsibility to attend court on your assigned date. If you are not present for your court date a trial date will be set for you or a warrant may be issued for your arrest. You will not receive notification if a trial date has been set. You are responsible for contacting the Provincial Offences Court Offices if you miss your summons date.

When you appear on the date of your summons you will have the following options:

  • Plead guilty to the offence 
  • Request an adjournment in order to obtain an agent or council 
  • Request an adjournment in order to obtain disclosure 
  • Request an adjournment in order to speak with a Prosecutor about a resolution

What if you fail to respond on time?

Failure to choose one of the options listed on the back of your ticket or failure to pay your provincial offence fine on time could result in:

  • Additional costs (collection agency fees and other court fees)
  • Inability to renew your license plate sticker or your driver’s licence until outstanding debt has been paid
  • Suspension of your driver’s licence
  • Notification to a credit reporting agency of the outstanding debt
  • Civil enforcement, which may include garnishing wages and/or bank accounts, fine amounts being added to property tax bills, or registering a lien against property and assets

If the ticket is past due you should call the Provincial Offences Collections Section at 613-580-2638 or 1-800-477-4195 or email at provincialoffences@ottawa.ca  to arrange for payment.

Who can issue a POA ticket?

Many agencies have the authority to issue POA tickets. These agencies include, but are not limited to:

  • City of Ottawa By-law Enforcement
  • Ottawa Fire Services
  • Ottawa Police Services
  • Ontario Provincial Police
  • RCMP
  • Military Police
  • Ministry of Transportation
  • Ministry of Environment
  • Ministry of Labour
  • Ministry of Natural Resources
  • Workplace Safety and Insurance Board
  • Ottawa Transit Commission

Provincial offences court offices

Hours of operation

Monday to Friday               

8:30 am to 4:30 pm             

*All Provincial Offences Court Offices are closed on Statutory Holidays.

Contact us

Parking fines:  3-1-1 (TTY 613-580-2401)

All other fines: 613-580-2665 (TTY 613-580-2401)

Provincial Offences Court Offices

Not all Provincial Offences offices offer the same services. Please review the services below to find out which location is best able to help you. 

West

Central

 East

Provincial Offences Court Office,100 Constellation

Provincial Offences Court Satellite Office, 110 Laurier Avenue West

Orléans Client Service Centre  

FULL SERVICE 

Main Office

Main Level

100 Constellation Dr

SELECT SERVICES 

Satellite Office

Main level - Ottawa City Hall

110 Laurier Avenue West 

SELECT SERVICES

Satellite Office

Main level - Orleans Client Service Centre

255 Centrum Boulevard, Suite 100

Services

  • Pay your parking or other POA ticket
  • First Attendance Facility for POA or parking tickets
  • Submit a Notice of Intention to Appear for POA ticket or a parking tickets
  • File an Adjournment Application
  • Attend Court
  • Speak with a Prosecutor
  • Speak with a Justice of the Peace

Services

  • Pay your parking or other POA ticket
  • First Attendance Facility for parking tickets only
  • Submit a Notice of Intention to Appear for POA ticket or a parking tickets 

Services

  • Pay your parking or other POA ticket
  • First Attendance Facility for parking tickets only
  • Submit a Notice of Intention to Appear for POA ticket or a parking tickets 

Provincial Offence (POA) infractions

The Provincial Offences Act Office supports the Provincial Offences Court with the administration, prosecution and courtroom support of Provincial Offences Act offences and municipal by-laws within the City of Ottawa.

Common statutes under the Provincial Offences Act Include:

  • Highway Traffic Act:  speeding, careless driving, use of handheld device, fail to stop at a stop sign, red light camera offences
  • Compulsory Automobile Insurance Act: failure to surrender insurance card, driving without insurance
  • Liquor Licence Act: intoxicated in a public place, open liquor in vehicle
  • Trespass to Property Act: entering premises when entry prohibited, failing to leave premises after being directed to do so
  • Municipal By-laws:  noise, zoning violations, parking violations
  • Occupational Health & Safety, Environment, Transportation, Natural Resources, Labour, or Finance violations

Parking infractions

For your reference, below is a list of possible parking infractions:

  1. Park within 300m of previous parking space within 1 hour
  2. Stop adjacent to a park between 7:00am and 7:00pm
  3. Stop adjacent to roadway excavation - impede traffic
  4. Stop adjacent to a school between 7:00am and 7:00pm
  5. Park in angled parking space - vehicle front not at curb
  6. Park in angled parking space - vehicle front not at roadway edge
  7. Park in angled parking space - improper angle
  8. Stop in angled parking space - improper angle
  9. Park - not entirely within angled parking space
  10. Park - unauthorized angle parking
  11. Park on a barricaded highway
  12. Stop in a reserved bicycle lane
  13. Park in a bookmobile zone
  14. Stop adjacent to central boulevard
  15. Stop on central boulevard
  16. Park on inner boulevard
  17. Stop on outer boulevard
  18. Stop upon bridge
  19. Stop in a bus zone
  20. Stop in a reserved bus lane
  21. Stop in a bus time point zone
  22. Park on city of Ottawa property in excess of posted time limits
  23. Park on city property known as 170 second Ave for a longer period of time than set out on the sign
  24. Park on city property known as 574 bank St for a longer period of time than set out on the sign
  25. Park on city of Ottawa property in a loading zone
  26. Park on city of Ottawa property in a reserved area
  27. Park on city of Ottawa property in a signed prohibited area
  28. Park on city of Ottawa property in a taxi zone - Lansdowne Park
  29. Stop within crosswalk
  30. Stop within school crosswalk zone between 7:00am and 7:00pm
  31. Park within 15m of the leaving side of a crosswalk controlled by traffic control signal - no intersection
  32. Park within 30m of the approach side of a crosswalk controlled by traffic control signal - no intersection
  33. Stop within turning basin of cul-de-sac
  34. Park in excess of 4 hours - disabled permit
  35. Stop on roadway side of parked vehicle
  36. Park - obstruct vehicle use of driveway
  37. Park in front of driveway
  38. Park vehicle on driveway within 0.3m of sidewalk on west side of Lorne Ave between 109m and 152m north of Somerset St
  39. Park on driveway within 0.5m of sidewalk
  40. Park on driveway within 1.5m of roadway - no sidewalk
  41. Park in front of emergency exit from auditorium
  42. Park in front of emergency exit from hospital
  43. Park in front of emergency exit from hotel
  44. Park in front of emergency exit from nursing home
  45. Park in front of emergency exit from public building
  46. Park in front of emergency exit from theatre
  47. Park in no parking area - central Canada exhibition
  48. Park in no parking area - central Canada exhibition
  49. Park in front of fire hall lot - opposite side of highway
  50. Park within 30m of fire hall lot - opposite side of highway
  51. Park in front of fire hall lot - same side of highway
  52. Park within 8m of fire hall lot - same side of highway
  53. Parked in a designated fire route
  54. Park - interfere with formation of funeral procession
  55. Park in space reserved for physically disabled - no permit
  56. Park vehicle exceeding 6.5m in length between 9:00pm of one day and 7:00am of the following day
  57. Park within 3m of a point on the curb or edge of roadway opposite fire hydrant
  58. Park within 9m of intersection
  59. Park within 15m of intersection
  60. Park within 30m of intersection controlled by traffic control signal
  61. Stop within intersection
  62. Park within 1.5m of laneway
  63. Park in front of laneway
  64. Park - obstruct vehicle use of laneway
  65. Park in front of main entrance to auditorium
  66. Park in front of main entrance to hospital
  67. Park in front of main entrance to hotel
  68. Park in front of main entrance to nursing home
  69. Park in front of main entrance to public building
  70. Park in front of main entrance to theatre
  71. Stop a vehicle on a mall when prohibited
  72. Park at time-expired meter
  73. Park in parking meter space - fail to activate meter
  74. Park in parking meter space - meter hooded
  75. Park - impede ingress to metered parking space
  76. Park - prevent egress from metered parking space
  77. Park - prevent ingress to metered parking space
  78. Park more than 15cm from raised curb - one way traffic
  79. Stop in no stopping area
  80. Park in no parking area
  81. Park - not entirely within parking meter space
  82. Park - not wholly within parking space
  83. Park in excess of posted time limits
  84. Park in excess of 3 hours
  85. Park oversize vehicle in more than one parking space - insufficient coin deposits for meters used
  86. Park in paid parking zone-fail to deposit required fee
  87. Park in paid parking zone-in excess of time shown on receipt
  88. Park in pay & display parking zone-fail to place receipt in position so writing and markings face outward so as to be easily seen from outside vehicle
  89. Park vehicle other than motorcycle-fail to deposit appropriate fee
  90. Park school bus between 9:00pm of one day and 7:00am of following day
  91. Park vehicle in "Brewer Park" between 11:00pm of one day and 7:00am of the next following day
  92. Park vehicle on parkland contrary to posted signs
  93. Ark vehicle/permit vehicle to be parked on parkland in pay and display machine space with expired receipt
  94. Park vehicle on parkland in parking meter space in park without using meter
  95. Park vehicle on parkland in parking meter space indicating expired time paid
  96. Park vehicle on parkland in parking meter space in park without activating meter by turning handle
  97. Park vehicle on parkland in parking meter space in park without depositing coin
  98. Park vehicle on parkland in parking meter space in park without depositing fee
  99. Park vehicle on parkland in parking meter space in park without using parking card
  100. Park vehicle on parkland in pay and display machine space without placing receipt on vehicle dashboard so that it can be easily seen
  101. Park vehicle on parkland except on portion of park specified as parking area
  102. Park vehicle on parkland between 11:00pm of one day and 5:00am of the next following day
  103. Permit holder park in excess of 48 hours
  104. Unauthorized parking - private property (includes expired meters)
  105. Park - area not designated as a parking meter space
  106. Park - prevent removal of previously parked vehicle
  107. Park within 15m of roadway end on dead end highway
  108. Park - roadway width 6m or less
  109. Stop in a school bus loading zone
  110. Stop on sidewalk
  111. Stop over sidewalk
  112. Park - interfere with clearing of snow
  113. Park - interfere with snow removal
  114. Stand in no standing area
  115. Stop adjacent to obstruction in roadway - impede traffic
  116. Park - interfere with highway sweeping
  117. Park more than 15cm from raised curb
  118. Park too far from left limit of highway - one way traffic - no curb
  119. Park too far from right limit of highway - no curb
  120. Stop vehicle on highway - obstruct traffic
  121. Park for purpose of displaying vehicle for sale
  122. Park for purpose of repairing vehicle - non-emergency
  123. Park between 1:00am and 7:00am from November 15 to April 1
  124. Park vehicle on highway during time period prescribed by the general manager
  125. Park facing wrong direction - no curb
  126. Park facing wrong direction - one way traffic - no curb
  127. Park facing wrong direction - one way traffic - raised curb
  128. Park facing wrong direction - raised curb
  129. Park in a diplomatic loading zone - not loading/unloading
  130. Park in a diplomatic loading zone
  131. Park in an excursion loading zone
  132. Park in a hotel loading zone in excess of 15 minutes
  133. Park in a hotel loading zone
  134. Park in a loading zone
  135. Park in motorcycle zone
  136. Park in a police vehicle zone
  137. Park in taxi zone - taxi not occupied
  138. Park in a tour bus zone
  139. Stop in a tour bus zone
  140. Park in a taxi zone - not a taxi