Bike parking and repair stands

Request a New Bike Rack or a Replacement Rack on Public Property

Are you aware of a location in the public space where bike parking is unavailable or insufficient? Please submit requests for new or replacement bike racks to parking.operations@ottawa.ca. Please include an address or intersection of the request and any relevant details, including pictures (optional). We will respond to all inquiries within five (5) business days.

We will assess all requests to identify the bike parking solution that is best supported. The outcome may be influenced by space constraints or other factors, such as visibility, accessibility and sidewalk conditions. Where a need for bike parking is identified, locations will be prioritized for installation

As part of the City’s Public Bike Parking Strategy, we plan to offer more types of bike parking services in the future.

Report a Damaged Bike Rack, or an Abandoned Bicycle

If you notice a bike rack on a public right of way is damaged, or you want to report an abandoned bike, please call the City of Ottawa at 3-1-1. Please be ready to provide an address or intersection, and any relevant details.

Public Bike Parking Strategy

On April 14, 2021, Ottawa City Council approved the Public Bike Parking Strategy(link is external) and Implementation Plan.

The Public Bike Parking Strategy provides us with a framework to shape the way our City responds to the needs of our residents. As we build the Public Bike Parking Program, we will be following through on the Strategy’s recommendations — like developing a Bike Parking Index tool, restructuring the parking request intake process, and establishing program-related roles, responsibilities and timelines as we move forward in 2021. Over the next three (3) years, expect to see upgrades in technology, more secure bike parking options, and other innovative programs.

Things to look forward to as we develop the Public Bike Parking Program include:

• A streamlined, customer-focused bike parking request intake process, which will make it easier for residents and visitors to provide feedback on all matters related to bike parking where they live, work, shop and play
• A data-driven & proactive approach to bike parking installation and maintenance
• Forward-thinking bike parking solutions that account for emerging trends in active transportation
• Public access to bike parking information; and
• Research and development of more secure bike-parking options in the City, which meet the needs of commuters, residents, business owners and visitors.

If you have any questions related to the Public Bike Parking Strategy or the Public Bike Parking Program, please contact parking.operations@ottawa.ca.

Bike Racks on Private Property

Does your organization require bike parking for its staff or patrons? Hello Vélo – a new initiative by Parking Services – incentivizes private organizations (such as local businesses) by subsidizing 50 per cent of the cost when purchasing a bike rack from the City’s inventory. 

Only while quantities last! Black 4-ring “hanger” bike racks can be purchased for $400 plus tax, which is 50% off our bulk purchase cost. A fantastic deal! 

Interested in getting a new bike rack for your organization? Please email hello.velo@ottawa.ca and Parking Services will help you place your order. Please note that we only accept payments via e-transfer and that your organization will be responsible for pick-up and installation. 

Are you looking for bike parking zoning requirements for your development or business?

Do you want to make your business more bicycle friendly?

Bike Safety Tips

No matter how you secure your bike, make sure it’s registered.

Looking for some tips on keeping your bike safe?

Tube Replacement Instructions

1. Remove the wheel from your bike.
2. Inspect the outside of the tire for glass or anything else poking out. Remove if found.
3. Deflate the tire completely by letting the air out of the tube.
4. Opposite the valve, wedge two tire levers (not a screwdriver!), next to each other, between the tube and the rim.
5. Hold one tire lever in place and slowly work the other lever away from you, prying one side of the tire off of the rim. The edge of the tire you are prying against is called the bead.
6. When one side is removed, remove the tire levers and pull the other bead off the rim.
7. Inspect the inside of the tire for glass or anything else poking out. If there is a large hole in the tire, such that the inner tube can poke through, you may need to apply a temporary tire boot, and consider replacing the tire.
8. Inspect the band of rubber, plastic, or cloth tape on the rim. Make sure it is covering the spoke holes on the rim.
9. Put one tire bead back on to the rim.
10. Inflate the new or patched tube a bit. This will make the next steps easier.
11. Put the valve through the proper hole on the rim.
12. Slowly work the tube inside the tire and on to the rim.
13. Put the other bead of the tire back on the rim. If possible, do not use tire levers to do this. Use your hands instead.
14. Once both beads are on the tire, using your hands, pry between the rim and the tire and make sure the tube is not sticking out anywhere. Do this on both sides of the tire.
15. Inflate the tire to the pressure range recommended.
16. Re-install the wheel onto your bike.

Manual Pump - Instructions 

1. Read the pressure range from the side of the tire.
2. Remove the cap from the tire valve. On Presta valves, loosen the tip of the valve.
3. Connect the tire valve to the pump nozzle and flip the lever up.
4. Using both hands, move the pump handle up and down. Stop when the desired pressure is reached.
5. Flip down nozzle lever and remove the nozzle from the tire.
6. Replace the cap on the tire valve. On Presta valves, re-tighten the tip of the valve first.
7. Happy riding!