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Parking permits

Permit parking regulations

“’highway’ includes a common and public highway, street, avenue, parkway, driveway, square, place, bridge, viaduct, or trestle, any part of which is intended for, or used by, the general public for the passage of vehicles and includes the area between the lateral property lines thereof”
- as per BY-LAW NO. 2017 - 301

PARKING PERMIT REGULATIONS – OTTAWA

  1. For the purposes of this schedule:
    1. "daytime" means the period of time from 7 a.m. to 7 p.m. of the same day, and
    2. "overnight" means the period from 7 p.m. of one day to 7 a.m. of the next day.
    3. Permit must be affixed to lower inside of windshield on driver's side to be valid.
  2. Permit holders may park their vehicles for longer periods than posted during the daytime period on the sides and between the limits of highways that permit daytime public parking and have signs posted bearing the words "Permit Holders Exempted".
  3. A permit holder may not park their vehicle on the sides and between the limits of highways during the times of day that stopping or parking is prohibited.
  4. Permit holders may park their vehicle overnight on the sides and between the limits of highways that permit daytime public parking and have signs posted bearing the words "Permit Holder Exempted".
  5. Permit holders may park their vehicles in the area for which a permit has been issued, as shown on the sketch given with the permit, provided space is available and that all parking regulations are complied with including the general regulations of the said By-law Number 2017-301.
  6. Permit holders shall not park their vehicles in a parking space controlled by a parking meter during those hours that require payment as set out in instructions contained on the parking meter unless the payment instructions and parking limits are adhered to.
  7. When temporary "No Parking" signs are placed by the Corporation of the City of Ottawa, permit holders shall remove their vehicles from these highways and the permits are not valid until such time as the temporary signs are removed.
  8. A permit holder who contravenes any of the provisions of this by-law is subject to a fine and towing away at the owner's expense. In addition, repeated violations will result in the loss of the permit.
  9. A permit holder may park the vehicle in the designated permit parking zone up to 48 hours without moving the vehicle as long as the signs bearing the words "Permit Holders Exempted" are posted.
  10. Questions about refunds can be directed to parking.operations@ottawa.ca (link sends e-mail). This mailbox will be monitored for refund inquiries only.

Accessible parking permit (APP)

Holders of a valid accessible parking permit (APP) are entitled to special parking privileges in public parking areas and on public roadways. Ottawa residents with temporary or permanent disabilities can obtain an application for an accessible parking permit (APP) by calling ServiceOntario at 1-800-267-8097 or by contacting your local ServiceOntario centre.

Who is eligible?

Any person who holds an accessible parking permit (APP) is eligible. The City of Ottawa honours valid accessible parking permits, licence plates, markers, or devices bearing the international symbol for access, for permit holders from other jurisdictions.

Getting or replacing an accessible parking permit (APP)

Ottawa residents with temporary or permanent disabilities can obtain an application for an accessible parking permit (APP) by calling ServiceOntario at 1-800-267-8097or by contacting your local ServiceOntario centre.

How to use your permit

Your permit must be displayed on the dashboard or sun visor of the vehicle in a way that the permit number and expiry date are clearly visible.

On-street privileges

Time limits are extended to four (4 ) hours at Pay & Display machines and elsewhere where parking is permitted, regardless of the time limit posted on the signs.

Parking at Pay & Display machines is free.

Vehicles may be parked up to four (4) hours in "no parking" zones. Permit holders may be picked up and dropped off in "no stopping" and "loading" zones, as well as in reserved bus lanes and reserved bicycle lanes as long as traffic is not impeded. Drivers are NOT permitted to wait for permit holders to return after they are dropped off in these locations.

These parking privileges do not apply to off-street parking facilities such as those at federal government buildings and Private Institutions (i.e.- Ottawa Macdonald-Cartier International Airport, hospitals, etc.).

Off-street privileges

All parking lots in the City of Ottawa with 20 or more public parking spaces are required to reserve at least one parking space for the use of permit holders. These spaces are identified by official signs showing the international symbol for accessibility for persons with disabilities.

Permit holders are required to pay the same parking fee as other parking lot users, unless signs indicate otherwise.

Restrictions

Permit holders are subject to all other traffic and parking by-law provisions including respecting the winter parking bans and cannot block driveways, park in front of a fire hydrant or park within nine (9) metres of an intersection. Vehicles must not be stopped or parked in a way that blocks traffic.

Permit holders cannot park facing the wrong direction (facing on-coming traffic).

Permit holders cannot park more than 15 centimetres away from a curb (includes the middle of a dead end street/cul-de-sac).

Permit holders cannot park in “no stopping zones“. "No stopping" regulations are in effect on many roadways during peak traffic hours, usually Monday to Friday, 7:00 a.m. to 9:00 a.m. and 3:30 p.m. to 5:30 p.m. Permit holders are not exempt from these regulations. Permit holders also cannot stop in school bus loading zones, taxi zones, and police vehicle zones.

Questions?

Please contact us for more information.

Small business identity card parking permit

The small business identity card permit is to provide special short-term parking privileges for drivers of commercial or delivery and pick-up vehicles, not including passenger services, in the downtown and business districts of the City.  The permit allows drivers to temporarily park on-street in “Loading” or signed “No Parking” zones. Permit holders are allowed to stop, for purposes of delivery, pick-up, or loading, for: (i) up to fifteen (15) minutes in a "No Parking Zone"; or (ii) up to fifteen (15) minutes in a "Loading Zone".  

What you need  

The applicant must complete an online application form and provide:

  • Copy of the vehicle registration; 
  • Proof of their eligibility by describing in writing the nature of their business or service that requires them to be involved in the delivery and/or pickup of goods, packages, or messages in the normal conduct of that business or the provision of that service. 

Cost 

$130.00 per year (per vehicle) (2021) 

Apply  

Online
Small business parking permit (business identity card) application

Please allow up to 3 business days for your application to be processed. 

Day care parking permit

The day care parking permit is to provide a safe and convenient manner for the drop-off and pick-up of day care users (i.e. children), without a significant disruption to the availability of on-street parking or the operation of the street.

This allows the establishment to have a temporary pick-up and drop-off zone along the street, where vehicles can stop for the purpose of picking up children. “No Parking” zones are established on-street adjacent to the day care centres and permits are then issued to provide special fifteen minute privileges for loading and unloading only in that zone.

Permit holders can park for no more than fifteen minutes only in the defined area that corresponds to the permit.

What you need

The applicant must complete an online application form and provide:

  • A list of licence plate numbers and Province of issuance of each vehicle for which permits are required.  

Note: New applicants must provide evidence that they are the administrative manager of the day care and justification for the required number of parking permits.  

Cost

$285.00 per year (2021) 

Apply

Online
Day care parking permit application

Please allow up to 3 business days for your application to be processed.

Guest parking permit

The guest parking permit program is to provide residents in defined areas with a special privilege that allow their guests to park for longer periods than otherwise permitted, subject to some limitations and conditions.   

What you need

Residents residing within an existing guest parking permit zone must complete an application form and provide evidence including:  

  • That they reside in the designated area (in the form of official documents); and  
  • There is insufficient parking at their place of residence to provide short-period guest parking during the time-restricted on-street parking periods (for tenants, a letter from a landlord may also be required).  

Note: The guest parking permit applicant must be the resident and must retain and distribute the permit to their guests for use only during the guest visit.   

Residents wishing to establish a new guest parking permit zone must submit their request by contacting 3-1-1.   

Cost

$27.50 per year (2021) 

Apply  

Online
Guest parking permit application

Please allow up to 3 business days for your application to be processed. 

Health care parking permit

The health care parking permit provides a special privilege to persons requiring regular in-home health care in dwellings that have insufficient off-street parking, and where streets have time limit restrictions that are typically shorter than the duration of the in-home care visit. One permit will be issued per household, where the individual demonstrates that in-home care is required. Exceptions may apply under extreme circumstances, as outlined in the policy. The resident is responsible to retain and distribute the permit to the health care provider.   

What you need  

The applicant must complete the application form and provide:

  • documentation from a health care professional or agency that confirms that necessary in-home health care services are being provided;
  • description of the type, frequency and typical duration per visit of in-home health care being provided.  

Cost 

There is no cost associated with this parking permit.  

Apply  

Online
Health care parking permit application

Please allow up to 3 business days for your application to be processed. 

Musician and artist loading permit

The Ottawa musician and artist loading permit is to give frequent live music venues the ability to provide special short-term parking privileges to vehicles loading music and/or artistic equipment in or out of the permit holding venue.  

Each permit card will allow drivers to temporarily park on-street in a “Loading Zone” or signed “No Parking Zone” with the ability to leave vehicles displaying the musician and artist loading permit unattended and/or inactive for up to 15 minutes at a time, in addition to the time spent actively loading/un-loading the vehicle.  

What you need  

The applicant must complete an online application form and provide:

  • A description in writing that they are venues hosting 15 or more live music events throughout the year. Live music is defined as an active performance of music by an individual (or individuals) who, at the time of and during performance, creates music or engages in an audible form of artistic expression. This includes the manipulation of instruments, DJ equipment, electronic music production and/or vocals. 

Cost 

$52.00 per year (2021) 

Apply  

Online
Musician and artist loading permit application

Please allow up to 3 business days for your application to be processed. 

On-street parking permit (residential)

Client Service Centres are temporarily closed. On-street parking permit refund questions can be e-mailed to parking.operations@ottawa.ca. 

The residential on-street parking permit allows eligible residents and their out-of-town visitors the ability to park for longer periods then what is otherwise indicated on their street(s). It also allows for an exemption, with some limitations and conditions, from the parking ban during the winter months.     

Before you begin 

  • You must reside in the designated area; 
  • You do not have access to off-street parking; 
  • Licence and registration of the vehicle used for the on-street parking must match the name and address on the permit application; 
  • Student attending a post – secondary educational institution and are not the registered vehicle owner, must submit a letter from the registered vehicle owner. 

What you need  

The applicant must complete an application form and provide:

  • Licence and registration of the vehicle used for the on-street parking;
  • Confirmation of no off-street parking options.

Tenant will require:

  1. A letter from the landlord or rental office confirming:  
    1. Proof of residence;  
    2. No off-street parking options available. 
  2. The vehicle registration certificate with the name and address of the lessee; the name and address on it must match the name and address on the on-street parking permit application.

Cost 

The following pricing is effective January 1, 2021. The cost of a replacement license is $ 11.50 (HST extra).

  • Summer monthly permit (April – November) $32.50 plus HST per month (2021) 
  • Winter monthly permit (December – March) $152 plus HST per month (2021) 
  • Annual permit $700 plus HST (2021) 

Pre-authorized payments 

  • Pre-authorized equalized monthly payments are available for annual permits. 
  • Permits purchased with pre-authorized monthly payments cannot be cancelled for any reason. 

Refunds

For refund inquiries please contact parking.operations@ottawa.ca

  • Refunds will not be issued for a period of less than 30 days before the expiry date.
  • Refunds are calculated based on the difference between the total cost of the permit and the cost of the months used on the permit. There is an additional admin fee of $32.50 (plus HST) to process refunds.
  • Any refund issued will be calculated starting the first full month following the review of supporting documentation provided, permits cannot be cancelled midmonth.
  • Please allow 3 business days for your refund request to be reviewed.

Apply

Online
On-street parking permit (residential) application

Please allow up to 3 business days for your application to be processed. 

Replacement parking permit

The City will issue replacement permits subject to the following conditions:

  • Permit has been lost or stolen;
  • Permit has been damaged;
  • Change of address or vehicle.

What you need

The applicant must complete an application form and:

  • Provide a copy of the vehicle registration or leasing document.

Cost 

$11.50 per permit (2021) 

Apply  

Online 
Replacement parking permit application 

Please allow up to 3 business days for your application to be processed. 

Seasonal beach parking pass

The Seasonal Beach Parking Pass is available for purchase from April to September, for use from May to September, and provides an easy and convenient parking option for parkers using Petrie Island beach. Seasonal passes for Petrie Island are now available for purchase for May 22nd-October 11th, 2021. Please contact parking.operations@ottawa.ca for instructions on how to purchase a pass. Seasonal passes will not be available for Mooney’s Bay for the 2021 season.

Special events parking permit

Special event parking permit is to provide short-term on-street parking privileges under special circumstances, typically for infrequent not-for-profit or charitable events at locations such as schools, places of worship, and other institutions.  Permits are issued to provide patrons some relief from time-restriction regulations when a special parking longer-duration demand is anticipated that cannot be accommodated off-street.  

What you need  

The applicant must complete an application form and indicate the:

  • Nature of the special event; 
  • Date(s), time of day, and duration;  
  • Number of available off-street parking spaces required. 

Note: The applicant must be either the property owner where the special event is to be located, or the event manager/organizer authorized by the owner.  

Cost 

$27.50 (per event per area) (2021) 

Apply

Online
Special events parking permit application

Please allow up to 5 business days for your application to be processed. 

Special event parking permit – funeral

The special event parking permit – funeral is to provide short-term on-street parking privileges for funerals.  The permit is to allow patrons attending a funeral to park longer than is otherwise permitted on specified streets.  It is not intended to provide any special privilege with respect to metered parking, loading zones, no stopping zones, or other parking-restricted areas.  

What you need  

The applicant must complete an application form and indicate the reasons why they need the permit, including:

  • Date, the time of day, and the duration of the event;
  • Number of off-street parking spaces required.

Note: The applicant must be an authorized agent of the location of the funeral. 

Cost 

There is no cost associated with this parking permit.  

Apply

Online
Special event parking permit (funeral) application

Please allow up to 5 business days for your application to be processed. 

Temporary consideration parking permit

The temporary consideration parking permit provides short-term on-street parking privileges under special circumstances. Permits are issued in circumstances when off-street parking spaces are displaced temporarily, such as during off-street construction activities or when a garbage dumpster may occupy a property’s parking space. Permits may be issued for both residential and non-residential uses. The intent of this permit is to provide relief from parking regulations for infrequent and unavoidable circumstances when off-street parking is temporarily unavailable.  

Temporary Consideration permits will not be issued for the use of City streets for the operation or parking of vehicles or equipment by contractors or moving companies as these requests are administered through Encroachment Permits at 613-580-2424 ext. 16000

What you need  

The applicant must complete an online application form and include:

  • The number of off-street parking spaces required; 
  • The nature of the off-street activities that will temporarily displace parking (such as driveway, modifications, parking area modifications, yard renovations, home renovations, or moving activities). 

The applicant must be the property owner or authorized property manager.  

Cost 

  • Summer (April – Nov): $32.75 + HST per month (per vehicle) (2021) 
  • Winter (Dec – Mar): $152 + HST per month (per vehicle) (2021) 

Note: Permits are generally issued for up to two weeks per permit. The fees are adjusted at time of purchase to reflect this.  

Apply  

Online
Temporary consideration parking permit application

Please allow up to 5 business days for your application to be processed. 

Visitors parking permit

Visitors parking permits allow out-of-town non-residents (residing 30km or more outside the Nation Capital Region/City of Ottawa) to park in residential parking permit zones for a maximum of two weeks.  If a visitor wishes to extend his or her visit, then he or she must purchase a regular on-street residential monthly parking permit.

What you need 

The applicant must complete an online application form and provide:

  • Proof of residency – copy of lease if renting; 
  • Copy of visitors vehicle registration. If the vehicle registration does not show the visitors address, then the applicant must also provide the visitors driver’s licence for proof of non-residency. 

Note: Residents of the City of Ottawa are responsible to apply for a visitor’s parking permit on behalf of his or her visitor. 

Cost

  • Residential Visitor Parking (no refunds) per week or less
    • $8.25 +HST (summer:  April – Nov) (2021)
    • $38.00 +HST (Winter: Dec – Mar) (2021) 
  • Residential Visitor Parking (no refunds) up to 2 weeks  
    • $16.25 +HST (Summer:  April – Nov) (2021) 
    • $76.00 +HST (winter (Dec – Mar) (2021) 

Apply  

Online
Visitor parking permit application

Please allow up to 3 business days for your application to be processed. 

Volunteer parking permit

Volunteer parking permit is to provide special short-term parking privileges for drivers of charitable organizations for delivery and pick-up, including passenger services, in the downtown and business districts of the City. The card is essentially a permit that allows drivers to temporarily park on-street in “loading” or signed “no parking” zones for up to 15 minutes.   

What you need

The applicant must complete an online application form and provide:

  • A list of the vehicle license plates numbers and the Province of issuance.

Note: The applicant must be authorized by the charitable organization to submit requests on their behalf.

Cost

There are no fees associated with this parking permit. 

Apply

Online
Volunteer parking permit application

Please allow up to 3 business days for your application to be processed. 

Tour bus parking permit

Tour Bus Parking Permits are used by tour bus operators to park at any of the yellow tour bus parking meters.  Each permit is valid for a maximum period of 24 consecutive hours and allows a tour bus to park at any designated tour bus meter without having to pay the hourly rate.  The permit indicates both the time and date of expiry.

Cost 

  • $30 per permit

Apply

No application necessary. Place an order online and pick-up by appointment at the client service center of your choice.

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