Memoranda issued by Public Works

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Information on the publication of memoranda

Memoranda issued by the City of Ottawa’s Senior Leadership Team to all Members of Council and the media will be published here when available. The memoranda are published on an ongoing basis as they become available and will remain online for a period of one year from the date of issuance.  Residents wishing to obtain copies of memoranda that are no longer available online should contact the relevant department through one of the City’s general inquiry processes.

In accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), some attachments have not been proactively disclosed. If you are seeking an attachment that is not available online, please visit ottawa.ca/mfippa for information on filing an access to information request.

Memo: Spring and Summer Operations of the Public Works Department (April 14, 2025)

April 14, 2025

To:  Mayor and Members of Council

From: Alain Gonthier, General Manager, Public Works Department

Spring has officially sprung! Following a busy winter season, this memo provides an overview of the spring and summer operations of the Public Works Department. This may not be a typical Spring season with the various weather patterns and conditions so transitioning our operations may also look different this year. Rest assured Public Works’ staff are working together to ensure a seamless transition. The following highlights some of the key activities taking place, as well as staff’s commitment to keeping Council informed throughout the year.

Keeping the City Moving

As the snow began melting, crews were dispatched to fill potholes around the city – averaging over 250,000 potholes annually. Crews use a cold patch and warm mix asphalt to temporarily create a smoother and safer driving surface until asphalt plants open and staff can access regular asphalt. While staff proactively monitor roads to identify major potholes, it is appreciated when residents support our operations by reporting potholes in their communities. Potholes can be reported online and will be triaged and addressed on a priority basis.

Grading of Ottawa’s more than 500 kilometres of gravel roads begins as soon as the weather and local conditions permit. Crews also mitigate potential flooding by opening ditches, culverts and catch basins where required.

Other maintenance operations are also underway, including asphalt, concrete and ironworks repairs. As soon as the temperature consistently remains above zero, city-wide street sweeping will be fully deployed – but it’s already gradually being rolled out in neighbourhoods with year- round on-street parking.

Following the completion of road sweeping, the pavement marking program begins. Existing pavement markings are refreshed annually, including intersections, longitudinal roadway lines, cycling facilities, and traffic calming measures. Crews prioritize various locations with irregularities and safety concerns, along with cycling facilities and pedestrian crossovers, followed by high- volume roads and intersections, then lower-volume streets.

Keeping the City Clean & Green

Spring lawn reinstatement focuses on repairing areas confirmed as damaged by winter operations equipment. Lawns are repaired using topsoil and seed – not sod – and staff leave behind maintenance instructions for property owners in the form of a door knocker. Residents aware of locations requiring repair should report them online as soon as possible to be added to the Spring Maintenance List.

Cleaning and litter pick-up has resumed across the city, in parks, Business Improvement Areas and the ByWard Market. This includes an increase in resources and patrolling of the ByWard Market and Rideau Street during the spring/summer seasons and peak periods to improve overall cleanliness. In these areas and across the city, staff are also coordinating the removal of vandalism, which can be reported online or via 3-1-1.

As more people get out and get active, staff get busy collecting waste in City parks. Last year, Solid Waste Services expanded the Waste Diversion in Parks Program to a total of 56 locations containing 3-stream bins. The seasonal bin sets as well as seasonal bins will be returned to their respective parks as soon as the weather permits.

This year the refreshed Tree Dedication and Plant Your Place! programs have launched, and spring tree planting begins in the last week of April, running until late June, weather permitting. Stay tuned for information about the new proactive approach to replacing trees in the right of way which will be rolled out in the coming weeks. Weekly tree watering takes place from May to September. Other tree maintenance activities continue all year and include tree pruning and the removal of dead or hazardous trees.

Tree stumping operations will begin in early May and continue through the fall. Forestry inspection staff continue to respond to service requests for City trees that include assessing storm damage, monitoring tree and forest health, and enforcing the Tree Protection By-law.

The Wild Parsnip Management Strategy includes mapping wild parsnip infestation levels, raising public awareness, and applying herbicides at select locations. A memo providing an update on the strategy and a map of the spray areas will be circulated to members of Council in the coming weeks.

Keeping the City Active & Safe

The reinstallation of traffic calming flex stakes typically begins by mid-April and should be completed by mid-June with installation of new locations to follow. The installation of bicycle lane delineators should be completed by mid-May once pavement markings have been refreshed.

Damaged or missing flex stakes or bicycle lane delineators can be reported online or via 3-1-1.

The City offers several options for parking bicycles, including ring-and-post racks at various locations throughout the city, seasonal on-street bike corrals, and three public secure bike lockers.

As temperatures climb, the number of pedestrians, cyclists and motorcycle users on Ottawa roads also rises. Staff continue to implement strategies to reduce fatal and major injuries due to collisions through education, enforcement and engineering practices, as part of the Road Safety Action Plan – things like pop-up events; digital ‘Think Safety, Act Safely’ awareness campaigns; continuation of the cyclist detection bollards pilot at signalized intersections and crossings; and installation of 24 new automated speed enforcement cameras.

Additionally, the seasonal traffic signal re-lamping program occurs from April to October. This program deploys staff to inspect, clean and repair traffic signals at over 1,200 intersections, flashing beacons, and school zone flashers across the city to maintain reliability.

Seasonal transition activities also include the preparation of ball diamonds, the installation of volleyball nets and seasonal docks and the activation of sports field lighting controls to support outdoor recreation amenities, such as skate parks, tennis and basketball courts.

Many spring park maintenance activities are already underway and will continue over the coming months, including the removal of rink boards and temporary lights, playground and park inspections, litter clean-up in parks and the activation of water services for garden plots, fountains, spray pads, wading pools and irrigation systems and the grooming of public beaches. The City offers summer seasonal beach parking passes for Petrie Island Beach (789 Trim Road).

More communications will be coming throughout the spring and early summer to provide timely details on ongoing summer park maintenance services.

Supporting Residents’ Spring Cleaning

Solid Waste Services manages the collection, transportation, processing, and disposal of waste from both curbside homes and multi-residential properties, including leaf and yard waste. During peak season, leaf and yard waste collection is extended until 8 p.m. Last year, a significant amount of this waste was kept separate and converted into potting soil at the Barnsdale Leaf and Yard Waste Compost Facility near the Trail Waste Facility Landfill.

For residents who are eager to get back to their gardens, starting in the spring, potting soil is available for purchase at the Trail Waste Facility Landfill while quantities last. Please visit Ottawa.ca/Leafandyard for updates on availability.

The City will host nine Household Hazardous Waste events from April 27 to November 1, which provide a way for residents to dispose of corrosive, flammable or poisonous materials for free. A memo was recently shared with Council detailing each event. However, residents don’t have towait for a Household Hazardous Waste event; the City’s Waste Explorer identifies retailers where many items can be returned daily.

As always, residents can receive curbside collection reminders and alerts by e-mail or phone by signing up at Ottawa.ca/Collectioncalendar. Residents may also download the free Ottawa Collection Calendar mobile app for Apple and Android devices.

District Boundaries

Many of the Public Works Department’s services are delivered through a geographic area model. Attached are the maps showing the district boundaries used for spring and summer operations in Roads, Parks Maintenance and Forestry, the Managers assigned to each district, and the operations yards located in each ward.

For more information, to request services or to report an emergency related to operational maintenance, the community and Councillors’ offices are encouraged to create a service request online.

Keeping Council Informed

As the season progresses, Public Works is committed to keeping Council informed. Be it through Spring Freshet monitoring updates, Cleaning the Capital plans, street sweeping updates, or updates on pothole progress, line painting or grass cutting. Public Works’ focus is ensuring timely and informative updates to support Council’s own communication and engagement with residents in their Wards.

For any questions or additional information on the department’s transition to spring operations, please reach out to any member of the Public Works Departmental Leadership Team.

Original signed by,

Alain Gonthier, General Manager
Public Works Department

CC:     Senior Leadership Team
Public Works Department Leadership Team
Chief Communications Officer, Public Information and Media Relations

 

Memo: Opening – Chief William Commanda Bridge (April 10, 2025)

April 10, 2025

To: Mayor and Members of Council

From: Alain Gonthier, General Manager, Public Works Department and Dan Chenier, General Manager, Recreation, Cultural, and Facility Services

The purpose of this memo is to provide Council with an update on the status of the Chief William Commanda Bridge. We will be opening the bridge tomorrow, April 11, 2025.

The Chief William Commanda Bridge multi-use pathway opened during the summer of 2023, offering pedestrians and cyclists scenic views and access to pathways through Gatineau and Ottawa. The bridge has been closed since December 4, 2024, as it was not designed for winter pedestrian or cycling use and the structure of the bridge does not allow for safe plowing, salting or grit operations.

Roads and Parking Services (RPS) installed 50 feet of snow fencing on a section of the Ottawa side of the bridge prior to the closure in December. Staff in Recreation, Cultural and Facility Services (RCFS) observed limited snow accumulation throughout the winter on the bridge, even with the snow fencing installed. Staff will review alternatives for snow retention for the 2025/2026 winter season and if there is sufficient snow accumulation, will consider test grooming.

Prior to the winter season, a new permanent gate was installed to prevent access to the bridge when it is closed. City staff will monitor weather patterns, and in the event of a weather event or drop in temperature causing snow and/or ice accumulation on the bridge deck, staff may be required to use the gate to temporarily close the bridge until conditions allow for safe pedestrian and cycling access.

Original signed by,

Alain Gonthier                              Dan Chenier
General Manager                         General Manager
Public Works Department          Recreation, Cultural, and Facility Services Department
 

cc:       Senior Leadership Team
Public Works Departmental Leadership Team
Director, Infrastructure Services
Chief Communications Officer, Public Information and Media Relations
Manager, Council and Committee Services

Memo: 2025 Household Hazardous Waste Drop-off Event Schedule (April 2, 2025)

April 2, 2025

To: Mayor and Members of Council

From: Shelley McDonald, P. Eng Director, Solid Waste Services, Public Works Department  

The purpose of this memorandum is to provide members of Council with the 2025 Household Hazardous Waste Drop-Off Event schedule.

Every year, the City of Ottawa hosts drop-off events to ensure that resident’s hazardous waste is safely collected, transported, and appropriately recycled or disposed of. This helps to protect the environment and decreases the risk of toxic materials ending up in our collection vehicles or landfills.

The events are planned, managed and executed by trained and certified waste management professionals in accordance with applicable laws. Any collection, handling and transportation of hazardous waste must be in compliance with applicable provincial and federal legislation.

The events complement existing diversion programs across the City of Ottawa, including the City’s Take it Back! Program. This option means residents can dispose of hazardous waste like light bulbs or household batteries at their own convenience. Residents can search for an item in the Waste Explorer to find retailers nearby that accept it. Paint, for example, is our most collected material at drop-off events. Lithium batteries represent a fire hazard and should be returned frequently. These items can be dropped off daily to many retailers across the city. Our Take it Back! Program is an efficient way for residents to dispose of items, while giving materials directly back to the producer.

In 2024, the City of Ottawa hosted nine one-day drop-off events. Nearly 18,000 residents attended these events, disposing of approximately 515 tonnes of household hazardous waste. This year, the City will be hosting nine single date drop-off events from April 27 through to November 1.

2025 Household Hazardous Waste Drop-Off Events Schedule  
Date Location  Address
Sunday, April 27, 2025 Ottawa Stadium 300 Coventry Road
Saturday, May 24, 2025 Rideau Carleton Casino 4837 Albion Road
Sunday, June 22, 2025 Trail Waste Facility 4475 Trail Road
Saturday, July 26, 2025 Canadian Tire Centre 200 Cyclone Taylor Blvd
Saturday, August 9, 2025 Innes Snow Dump Facility 2170 Mer Bleu Road
Sunday, September 7, 2025 Tunney's Pasture* Tunney's Pasture
Saturday, September 27, 2025 Conroy Snow Dump Facility 3100 Conroy Road
Saturday, October 18, 2025 Strandherd Snow Dump Facility Philsar Road
Saturday, November 1, 2025 Westbrook Snow Dump Facility 200 Westbrook Road
*Please follow the signage at Tunney’s Pasture for the specific location of the event.

Please note that drop-off event dates are subject to change. For the most up-to-date schedule, and to see the list of acceptable items, please visit Ottawa.ca/HHW.

The City will promote all upcoming events using a variety of channels, including:

We encourage Councillors to share the events information within this memorandum with residents. Additional communications including event-specific information will also be shared with members of Council to boost awareness and encourage participation.

As noted in the Solid Waste Services – 2025 Legislative Lookahead (ACS2025-PWD-SWS- 0002), Solid Waste Services will present the recommended Household Hazardous Waste Strategy report to Council for household hazardous waste collection system options and high- level cost estimates, where appropriate, for future implementation in Q2 2025.

Thank you in advance for your participation in these events and for helping to keep our workforce and environment safe and free of hazardous waste.

Thank you,

Original signed by

Shelley McDonald, P. Eng
Director, Solid Waste Services
Public Works Department

CC:     Senior Leadership Team
Public Works Departmental Leadership Team
Chief Communications Officer, Public Information and Media Relations
Program Coordinator, Recycling & Material Diversion

Memo: Adopt-a-Park/Adopt-a-Road program information and improvements (March 27, 2025)

Date: March 27, 2025

To: Mayor and Members of Council

From: Rebecca Coates, Manager, Business and Technical Support Services , Public Works

The purpose of this memorandum is to provide an update on the Adopt-a-Park/Adopt-a-Road program, and to share information on planned improvements to this city-wide program that encourages community members to take an active role in helping maintain local green spaces and roadways.

Program Background and Success

Since the program’s inception in 1996, the Adopt-a-Park/Adopt-a-Road program continues to see annual growth in program participation. The program attracts many civic-minded and environmentally conscious individuals, families, community groups and businesses that are committed to keeping public spaces clean, green, and litter-free.

The program currently has over 260 active Adopt agreements, including over 170 park adoptions and nearly 90 road adoptions. In 2024, Adopt program staff received over 50 new Adopt applications and processed over 40 renewal applications.

Adopt participants make a commitment to cleaning up a park, or a kilometre or more of roadway, for a period of two or five years, and generously volunteer their time to clean-up litter and debris a minimum of twice a year – typically, once in the spring and once in the fall. To recognize these valuable efforts, a sign displaying the name of the program, and the adopting individual or group is installed (upon request) at the park or along the roadway.

Interested community members may apply to adopt a park or road by completing the online application form at ottawa.ca/adopt. All Adopt-a-Park/Road applications are reviewed and approved by City staff and the Ward Councillor, and all agreements include an end-of-term renewal option.

Program Improvements in 2025

Enclosed are highlights of continuous improvements made to streamline the program application and sign installation process, clarify program processes and eligibility, and enhance communication.

  • Formalizing an application period:
    Adopt-a-Park/Adopt-a-Road applications will be accepted annually between March 15 and September 15, rather than year-round. This targeted application period aligns with the spring and fall Cleaning the Capital campaigns, when program interest is highest, and will also allow Adopt program staff to manage Adopt Participants’ expectations regarding sign installations (particularly during months while the ground is frozen).
  • Clarifying program eligibility criteria:
    Adopt applicants must be at least 18 years of age or older and reside within the City of Ottawa. Children and youth are encouraged to participate in the program under the direct supervision of a person 18 years or older. The City will not enter into an Adopt Agreement with an applicant that produces, distributes, or promotes alcohol, cannabis, tobacco, vapour, or water-pipe products. 
  • Streamlining Adopt-a-Park/Road sign installation process:
    Adopt recognition signs will be offered to new applicants who commit to a five-year adoption agreement. The Adopt signs will be installed following one year of at least two cleanup report submissions (once in the spring and once in the fall). This approach celebrates the commitment of dedicated program participants while balancing operational priorities with respect to sign production, installation and cost.
  • Enhancing program communications:
    Adopt Program staff are looking into leveraging an eSubscription to send out bi-annual reminders to participants and communicate other relevant program information. Staff will also implement a variety of communication tactics to promote the program in 2025 and beyond.

Next steps

Thanks to dedicated volunteers, as well as your ongoing support and promotion, the City looks forward to more successful Adopt-a-Park/Adopt-a-Road partnerships this year.

Adopt Program staff are already processing applications, and all program updates will be communicated to participants. The Adopt-a-Park/Adopt-a-Road application period and program information will also be updated on ottawa.ca/adopt.

Sincerely,

Original signed by,

Rebecca Coates
Manager, Business and Technical Support Services
Public Works

CC:     Senior Leadership Team
Public Works Departmental Leadership Team 
Chief Public Information Officer, Public Information and Media Relations 
Program Manager, Public Outreach and Communications (Public Works Department)

Memo: Launch of Private Land Tree Planting Program: Plant Your Place! (March 24, 2025)

March 24, 2025

To: Mayor and Members of City Council

From: Allyson Downs, Director, Parks Maintenance and Forestry Services, Public Works Department  

The purpose of this memo is to provide information on the City’s new Private Land Tree Planting Program called Plant Your Place! launching on Monday, March 31.

Background 

Following the 2022 derecho, Council directed staff to report back on options to support tree planting on private property. On June 26, 2024, Council approved the Tree Program Review – Early Actions report, which included the introduction of a Private Land Tree Planting Program. Following Council’s approval of the program, EnviroCentre was contracted to administer the new Private Land Tree Planting Program with the aim of launching in the spring of 2025.

EnviroCentre is a not-for-profit social enterprise that combines mission-driven impact with a business-minded approach to accelerate climate action across four key areas: energy efficiency, sustainable transportation, green infrastructure, and waste reduction. EnviroCentre’s existing collaborations with the City of Ottawa include: Rain Ready Ottawa, TravelWise, Let’s Bike Month, and Better Homes Ottawa. As the Plant Your Place! program administrator, EnviroCentre will be connecting with Councillors over the next several weeks to provide program updates and share details about the tree distribution locations.

The Private Land Tree Planting Program is part of the Tree Planting Strategy, the feature project of the Urban Forest Management Plan (UFMP) for this Term of Council and supports one of Council’s strategic priorities - a city that is green and resilient.

Program Launch 

Plant Your Place! will see 1,250 trees planted in 2025 through two program planting streams: city-wide tree distributions, and full-service tree planting on social housing properties in neighbourhoods with low canopy cover. 

Staff recognize that there may be significant resident interest in this program which could exceed the number of available trees in 2025. As part of a review of the program after its first year, staff will reassess the number of trees available through the program for future years.
 
Stream 1 – City-Wide Tree Distribution 

This stream will distribute 1,200 trees, 50 per ward, to residents free of charge for them to plant on private property. Residents interested in receiving a tree to plant can apply, through an online application form, for one tree per planting address. Plant Your Place! applications will open to residents on March 31. Residents are encouraged to visit envirocentre.ca/plant-your-place in advance to learn about eligibility criteria and program details including tree species available. Residents will be able to choose from 12 -16 tree species, which range from 1.5 - 2.5 meters tall.

After applying, successful applicants will be given instruction for in-person tree pick-ups to be held in May and early June. There will be four tree distribution locations used for this program, geographically dispersed across the city, residents will be directed to a distribution location based on their Ward. Distribution locations will be reassessed for future years based on feedback received in this year’s program rollout.

Stream 2 – Full-Service Tree Planting 

Tree planting locations through this stream will be identified based on where tree canopy is needed most in the city. Up to 50 trees will be available through this stream this fall. Staff are focusing tree planting in areas with low canopy cover by contacting social housing providers to determine interest in participation. In future years, once the City’s tree equity analysis is complete, tree equity data will be used to identify priority areas for the full-service stream. As part of the full-service planting, participants will receive site visits by an urban forestry professional who will assess the site conditions and make tree species and planting recommendations. Once locations are approved and confirmed, a follow-up visit will be scheduled for professional tree planting free of charge.    

Potential Funding

Staff have submitted a funding application to the Federation of Canadian Municipalities (FCM) Growing Canada’s Community Canopies initiative to support the early years of this program and will update Council when information is available on our grant status. In the meantime, staff continue to seek funding opportunities through this and other available grants to continue to increase our tree planting efforts.

Original signed by  

Allyson Downs  
Director, Parks Maintenance and Forestry Services  
Public Works Department 

CC:  Senior Leadership Team 
Public Works Leadership Team 
Chief Communications Officer, Public Information and Media Relations 
Program Manager, Forest Management

Memo: 2025 Spring Freshet Task Force Update (March 13, 2025)

March 13, 2025

To:  Mayor and Members of Council

From: Alain Gonthier, General Manager, Public Works Department

The purpose of this memo is to update Members of Council on 2025 spring freshet planning and flood preparedness.

Background

The term freshet is commonly used to describe a significant increase of water discharged into rivers during spring months due to snowmelt. Spring freshets may be influenced by precipitation events during and after snow melting. This can lead to seasonal flooding in low lying areas along rivers.

The Ottawa region typically experiences two freshets. The Rideau River and local waterway Spring freshet routinely peaks in March/April in advance of the Ottawa River. The impact of the local freshet has been mild to moderate in past years affecting a limited number of roads, river-adjacent pathways and parks, and results in fast moving water in our overland drainage systems.

The Ottawa River watershed, at approximately 146,000 km2, is an extremely large river system that also experiences flooding to some degree every spring. The Ottawa River watershed conveys water from many rivers including the Rideau River.

2025 Spring Freshet Task Force, Planning and Flood Preparedness

The City of Ottawa has established a Spring Freshet Task Force each year since the 2017 freshet. The goal of the taskforce is to prepare for, monitor, and respond to the needs of residents in flood vulnerable areas across the city. Much of the planning and operational response focuses on communities and City assets known to be impacted by seasonal flooding along the various rivers within the city and especially along the Rideau River and Ottawa River.

Each year, sandbag filling stations are established for use by residents who may experience flooding on their properties. These stations are installed in locations that are convenient to affected communities. Updates on sandbag stations will be provided on the River Flooding website.

The Public Works Spring Freshet Task Force has been established and is working with internal and external partners to monitor water levels, snowpack, and forecast conditions. Members of Public Works and Infrastructure and Water Services have been working on flood planning and monitoring of snow and river conditions since early February. The Infrastructure and Water Services teams have reviewed their flood preparedness plans and are prepared for the annual freshet.

The Task Force includes interdepartmental liaisons to ensure potentially impacted City services remain aware of Task Force activities. Internal partners include Infrastructure and Water Services which is responsible for critical infrastructure, such as the water purification plants and wastewater facilities. The Task Force also includes members from the Public Information and Media Relations, Ottawa Public Health, the Corporate Real Estate Office, and Emergency Protective Services for their ongoing situational awareness and support.

Current Situation

Despite recent snow events, the snowpack across the larger Ottawa River catchment area and within Ottawa is reported as being average. Although we might look at snow as the largest risk factor, the snow water content is the more crucial factor to consider. We can confirm that the snow water content is also within the normal range for the Ottawa area.

The local Conservation Authorities have recently updated their Flood Outlook and Water Safety Statements related to the upcoming melt and potential rain events. There is no major river flooding in the forecast right now, however, these statements and our long-range reviews make it appropriate to be prepared should any actions be required going forward. It is premature to predict water levels through to the end of the typical freshet for any of our local rivers, or for the Ottawa River.

In preparing for the spring freshet, the work of the 2025 PW Freshet Task Force will include:

  • Completion of the Rideau River Flood Control program;
    • The Rideau River Flood Control operations have begun in partnership with the Rideau Valley Conservation Authority. Ice breaking and clearing operations along the Rideau River will continue into late March. This work will allow water to flow unrestricted and to alleviate possible spring flooding in flood-prone areas.
  • Implementation of a communications plan in partnership with Public Information and Media Relations (PIMR) to ensure the Water pooling flood control and River Flooding webpages and freshet X account (formerly known as Twitter) are updated and shared with the public.
  • Ensuring interdepartmental monitoring and collaboration resulting in departments being prepared to initiate plans for the protection of critical assets including the Water Purification Plants and Wastewater Facilities.
  • Updating and implementation of operational and tactical procedures for the appropriate deployment of assets into communities for ease of access and early support as required; and
  • Public Works will continue to deliver on all core services which include early freshet response activities.

Next Steps

Communication is a priority, and regular updates will be provided to residents through ottawa.ca and affected Councillors via task force outreach. Key objectives for these updates will be to provide information to assist residents in creating or refining their personal flood preparedness plans; increase awareness of the City’s operational activities; and to share other resources available to residents living in flood prone areas. Where impacts occur, Traffic Services will issue updated Emergency Road Closure notifications regarding closures due to flooding using established practices. Updates will be posted on the interactive traffic web page (traffic.ottawa.ca).

With support from our partners in PIMR, Ottawa residents are encouraged to follow the City’s social media channels for updates, and to visit the Spring Flooding 2025 page for freshet-related information I also encourage all residents to visit these pages ahead of the annual freshet season to obtain status updates during the freshet season.

Residents can also sign up to receive updated flood notices from our local conservation authority partners:

Information on Ottawa River conditions can be found at Current Conditions - Ottawa River Regulation Planning Board.

Respectfully,

Alain Gonthier
General Manager, Public Works

Cc: Senior Leadership Team Emergency Operations Centre
Public Works Departmental Leadership Team Chief Communications Officer
Manager, Corporate Communications Manager, Council and Committee Services
Area Manager, PW Emergency Planning and Response

Memo: Cleaning the Capital 2025 Spring Campaign (March 6, 2025)

March 6, 2025

To: Mayor and Members of Council

From: Rebecca Coates, Manager, Business & Technical Support Services, Public Works Department

With Daylight Saving Time around the corner and the hope of spring’s imminent arrival, it’s the perfect opportunity to encourage Ottawa residents to get outside and enjoy the longer days while contributing to the clean-up of our public spaces. Registration for the Cleaning the Capital Spring Campaign will begin on March 14, and cleanup projects will take place across our city between April 15 and May 31. 

Cleaning the Capital registration and cleanup project information

Participants can register their cleanup projects by using the online form available at ottawa.ca/clean. The registration form populates an interactive map with pins that display the location, date, and time of all registered cleanup projects. Participants can choose from a variety of public spaces to clean, including green spaces and community parks, roadsides, shorelines, or even areas around bus stops.

Cleanup kits, which include nitrile gloves and black garbage bags, will be made available for pickup by registrants (upon request) at one of fourteen City of Ottawa facilities across the city.  Cleaning the Capital staff will be supporting participants’ appropriate disposal of collected waste/litter by providing groups of up to 30 participants with a small quantity of City-branded yellow bags. These yellow bags will not be counted against the three-item limit for curbside waste collection, allowing disposal of Cleaning the Capital waste/litter at residential curbsides on regularly scheduled collection days.  

Participants are reminded to review the instructions and options for proper disposal of collected waste/litter prior to their planned cleanup projects. This information will be communicated via the Cleaning the Capital eSubscription, registration confirmation, as well as through ottawa.ca/clean.

Key Spring campaign dates:

March 14:                  Registration opens 

April 15 to May 31:   Cleaning the Capital Spring campaign 

April 22:                     Earth Day 2025

May 2:                        Registration closes 

June 15:                     Deadline to submit online cleanup reports 

Campaign Success

This year marks the 32nd year that the Cleaning the Capital program has been leveraging corporate sponsorship and resident engagement to keep our city clean and green. Cleaning the Capital staff delivered a highly successful spring and fall 2024 campaign with nearly 1,400 registered cleanup projects and over 49,000 participants. Thanks to our city’s dedicated volunteers, as well as your ongoing support and program promotion in your wards and across our city, we look forward to successful campaigns in 2025.

Campaign Promotion 

A City-led promotional campaign is currently underway and includes: 

  • Social media and online advertisements, including City of Ottawa social media channels (Facebook, Instagram, Snapchat, Google, and Reddit); 
  • Newspaper advertisements – supported by media sponsors – as well as public service announcements/news releases;  
  • Video/audio advertisements on Spotify;
  • Cleaning the Capital logo display on digital screens at City facilities, digital billboards, and digital bus shelters;  
  • Cleaning the Capital advertisements on OC Transpo buses, transit shelters, and three-stream waste bins throughout the city; 
  • Cleaning the Capital website (ottawa.ca/clean), with helpful information, an online registration form and interactive map;  
  • Campaign information provided directly to partners, as well as to community groups, organizations, schools, and past participants to encourage participation; and  
  • Important campaign updates via eSubscription

Council will be kept informed of all cleanup projects taking place in their wards during the Spring campaign, receiving weekly lists beginning April 11. If Councillors would like to receive cleanup kits for their offices’ own projects, please contact the Cleaning the Capital office at cleaning@ottawa.ca or 613-580-2424 ext. 13458. 

The Great Ward Cleanup Challenge 

Congratulations to our 2024 winners – Stittsville and Kanata North! Stittsville - Ward 6 had the highest number of cleanup projects reported during the spring campaign, and Kanata North - Ward 4 had the highest number of cleanup projects reported during the fall campaign. The ward cleanup challenge will continue this year, and we encourage a friendly competition among all Councillors. Perhaps the exceptional interest and efforts of your ward’s residents will be recognized next!  

Original signed by:
Rebecca Coates
Manager, Business & Technical Support Services
Public Works Department

CC: Senior Leadership Team
Public Works Department Leadership Team 
Manager, Corporate Communications

Memo: Launch of the Tree Dedication Program (January 16, 2025)

January 16, 2025

To: Mayor and Members of Council

From: Allyson Downs, Director, Parks Maintenance and Forestry Services, Public Works Department

The purpose of this memo is to provide an update on today’s launch of the new Tree Dedication Program (previously named the Commemorative Tree Program).

Background

On June 25, 2024, Council approved the Tree Program Review – Early Actions report, which included the rebranded Tree Dedication Program, with expanded eligibility and reduced administrative work associated with plaques. This program will have two categories of dedications: Personal Dedications ($995 plus tax) and Community Dedications ($1,750 plus tax). Eligibility has been broadened to include milestones, events, and accomplishments. The cost to the applicant has been updated to reflect current cost recovery for the supply and installation of the tree, watering for three years, a tree tag, and a plaque for Community Dedications.

Residents can now submit applications for trees and find program information on the Tree Planting page on Ottawa.ca, which includes an overview of the program, descriptions of the parameters for each type of dedication, costing, tree species and site selection. Following intake through the online application form, applicants will be contacted by Forestry Services staff with next steps. Tree planting through the program is expected to begin as early as spring 2025.

Updates to this program come following a pause in program intake as of January 16, 2024. This pause allowed staff the opportunity to make the revised program more streamlined and cost-effective, while also looking to broaden the criteria allowing for more opportunities for residents to pay tribute through tree planting. The following table describes the eligibility criteria under the new program:

  Personal Dedication Community Dedication
Cost $995 + HST (includes: tree installation, watering [three years], private utility locates and tree tag with access to GeoOttawa) $1,750 + HST (includes: tree installation, watering [three years], private utility locates, plaque, and plaque installation)
Eligibility
  • Loss of an individual or personally significant milestone, event, or accomplishment (i.e. birth of a child, graduation, anniversary, etc);
  • Dedication recognized by a “tag” on the tree and on a new Tree Dedication mapping tool on Ottawa.ca
  • Community leader, milestone, event, or accomplishment significant to the public at large;
  • Dedication recognized by a tag on the tree, a plaque and on a new Tree Dedication mapping tool on Ottawa.ca; dedications to be vetted following processes established under the Municipal Commemoration policy;

The Tree Dedication Program is part of the Tree Planting Strategy project under the Urban Forest Management Plan (UFMP) and supports one of the Term of Council Priorities: a city that is green and resilient.

Help Spread the Word

Enclosed for your use are a few sample messages and tweets to help promote the launch of the new program in your ward newsletters and through social media channels:

Key Messages

  • The Tree Dedication Program begins taking requests through an online application form on January 16, 2025.
  • The expanded program will now feature two streams: Personal Dedications and Community Dedications
  • With two streams of dedications, the program provides the opportunity to recognize a wider range of events, milestones and accomplishments.
  • Costs include the supply and installation of the tree, watering for three years, a tree tag, and a plaque for Community Dedications.

Sample Tweets

For launch day: “Tomorrow takes root TODAY. #OttCity’s new Tree Dedication Program is now accepting applications from the public. Visit ottawa.ca/treededication for details.”

After launch day: “Celebrating a landmark birthday or anniversary? Plant a tree with #OttCity’s new Tree Dedication Program! Visit ottawa.ca/treededication for more information.”

Original signed by

Allyson Downs

Director, Parks Maintenance and Forestry Services

Public Works Department

CC:   

Senior Leadership Team

Public Works Leadership Team

Chief Communications Officer, Public Information and Media Relations

Program Manager, Forest Management

Memo: Fall and Winter Operations of the Public Works Department (November 5, 2024)

November 5, 2024

To: Mayor and Members of Council

From: Alain Gonthier, General Manager Public Works Department

The purpose of this memo is to provide a summary of the winter operations of the Public Works (PW) Department, including links to key content, to support your proactive communications to residents.

Changes That Come With The Fall and Cooler Weather

Public Works staff are well underway preparing for winter. Staff have wrapped up pavement marking operations and continue to remove traffic calming flex stakes and bicycle bollards. Parks Maintenance staff are closing and winterizing spray pads, wading pools, park fountains, decorative fountains and irrigation systems. Seasonal docks, tennis, volleyball, and safety netting are being removed. Integrated Turf Management for sports fields, ball diamonds and outdoor courts took place through the fall, in preparation for next spring.

Throughout winter, Parks Maintenance services outdoor rinks by:

  • installing temporary rink boards, hockey nets, and netting;
  • flooding outdoor rinks with no on-site water source;
  • supporting community-run rinks by providing emergency access; and
  • by responding to requests for repairs.

Additionally, Parks Maintenance staff install protective foam/straw bales at select tobogganing hills, clear snow at City facility parking lots, and continue monthly inspections of play structures. Reports of hazardous conditions within park areas will be addressed.

Seasonal waste receptacles are removed from park locations that are not maintained during the winter and are reinstalled in the spring each year by the Solid Waste Services team. Permanent receptacles may be capped where they are unable to be removed or serviced during the winter. Staff will continue to service a reduced number of park waste receptacles in areas with winter activities. Requests for graffiti removal within park areas will continue to be addressed.

With the three-item garbage limit in place for over a month, Solid Waste Services has entered the next phase of the graduated education and enforcement approach:

  • November 2024: All garbage collected; households that exceed the 3-item limit will have one item left behind with courtesy tag.
  • December 2024: Any garbage above the three-item limit that is not in a City-approved Yellow Bag will be left at the curb with a courtesy tag attached.

As Members of Council are aware, as of late last month, City-issued yellow bags are now available for sale at various retail locations across the City. Households are expected to place any garbage above the three-item limit in a City of Ottawa residential yellow bag. There continues to be no limit to the number of green, blue and black bins and leaf and yard waste that residents can set out.

Community outreach continues with a priority focus on communities with lower diversion levels and higher tagging for exceeding the 3-item limit. This aligns with the Council-approved graduated education and enforcement approach.

Keeping Our City Moving

Roads and Parking Services keeps Ottawa’s sidewalks, roads and winter cycling network safe and passable for all users while proactively communicating operational updates to Council during winter events. Sidewalks and roads are cleared based on their usage volume and priority level, guided by the Winter Maintenance Quality Standards as described on Ottawa.ca.

Recycling, garbage cans and green bins must not block the sidewalk or roadway or be placed on top of snowbanks. To help keep collection safe for all, staff ask that all types of waste bins are placed on the ground closest to the curb in the laneway. Residents can also download the Ottawa Collection Calendar mobile app for Apple and Android to receive alerts and reminders. Waste collection in public spaces and landfill operations also continue throughout the season.

Safer Roads Ottawa will continue road safety education efforts with fall and winter themed initiatives and campaigns, primarily through web and social media channels. These include:

  • Education and Outreach of Motorized Recreational Vehicles (ATVs and snowmobiles) Road Safety Action Plan ad campaign
  • Be safe, Be seen (pedestrian and cyclist visibility)
  • Lights on Bikes
  • Impaired Driving awareness and education
  • Leave the Phone Alone & Drop It and Drive (distracted driving)

Winter Weather Parking Bans

Between November 15 and April 1, when Environment Canada forecasts significant freezing rain or seven centimetres of snow or more, the Director, Roads and Parking Services may call a Winter Weather Parking Ban. Such a ban does not apply to residential parking permit holders. Vehicles without valid residential parking permits that remain parked on the road during a ban can be ticketed.

To help residents prepare, winter weather parking bans are called by set times:

  • Daytime bans are called by 3:30 pm on the day before the ban is scheduled to go into effect. Street parking is prohibited between 10 am and 7 pm the following day.
  • Nighttime bans are called by 9 am on the day that the ban is scheduled to go into effect. Street parking is prohibited between 7 pm and 7 am.

Parking bans are called to support winter operations. When there are no vehicles on the road, operators can more effectively clear the roads and catch basins of ice and snow.

When a winter weather parking ban is called, the City issues a special advisory to the local media and posts it on ottawa.ca and its Facebook and X accounts. 3-1-1 will update its Interactive Voice Recording (IVR) system with information about the restrictions. Residents may also register for the Winter Parking Ban e-alerts or stay in the know by downloading the City of Ottawa app on their Android or Apple device.

Where to park during a Winter Weather Parking Ban?

During a ban, vehicles can be parked at certain park and ride locations, recreation centres, libraries and municipal parking garages. There are 20 parking lots available for use in the 2024/25 season, including 2 new lots at the Richelieu Vanier Community Centre and the Fallowfield Park and Ride. Once a ban is lifted, residents must remove their cars promptly so the parking spaces can once again be used for the regular activities at their locations.

On street parking is available on designated commercial main streets to support local businesses; regular parking restrictions apply. More information on where to park during a Winter Weather Parking Ban is available at ottawa.ca.

Councillors can continue to expect proactive communications from Public Works in advance and during snow and ice events.

Responding to Significant Weather Events

The City of Ottawa may declare a Significant Weather Event (SWE) when Environment Canada issues a Winter Weather Hazard alert for occurring or approaching weather that may pose significant danger to the users of Ottawa’s transportation network. Declaring an SWE

  • allows the City to prioritize the deployment of resources;
  • warns the public to exercise caution while travelling; and
  • suspends the Council-approved MQS timelines, as restoring the transportation network to its expected condition will take longer than usual.

During major weather events, the Traffic Management team may activate the Traffic Incident Management Group. This group monitors in real-time most major roads and intersections within the city of Ottawa and reports any important information – such as collisions or heavy congestion – to Roads and Parking Services, Ottawa Police Service and OC Transpo staff. The duration of traffic signal phases can be adjusted remotely in order to help clear unusual build-up of traffic as required.

Forestry Services’ 24/7 team is available to respond to emergency calls, including winter storm response through 3-1-1. Forestry operations continue during the winter months focusing on forest health and conservation. For significant leaf and yard waste debris following bad weather, Solid Waste will adjust its operations accordingly for collection and proper disposal.

In case of delays due to bad weather, Public Works and Public Information and Media Relations will notify the public through social media messages.

District Boundaries

Many of the Public Works Department’s services are delivered through a geographic “district” model, using several yards that are located across the city. Maps are attached identifying district boundaries used for winter operations in Roads, Parks Maintenance, and Forestry Services; the manager assigned to each district; and the operational yards located in each ward.

For information, services, or to report an emergency related to operational maintenance, the community and your offices are encouraged to call the Contact Centre at 3-1-1 or submit a Service Request online at Service Ottawa.

Original signed by

Alain Gonthier
General Manager
Public Works Department

CC: Senior Leadership Team
Public Works Department Leadership Team
Chief Communications Officer
Manager, Corporate Communications
Manager, Council and Committee Services

Memo: Seasonal Closure – Chief William Commanda Bridge (November 5, 2024)

November 5, 2024

To: Mayor and Members of Council

From: Alain Gonthier, General Manager Public Works Department

The purpose of this memo is to provide City Council with information on the upcoming seasonal closure of the Chief William Commanda Bridge. The bridge will be closed for public use once winter weather conditions make the bridge unsafe. The closure for the 2024/2025 winter season is weather dependent and staff will provide official communication to City Council, members of the public, and media when the closure day is determined.

The Chief William Commanda Bridge opened during the summer of 2023, offering pedestrians and cyclists scenic views and a connection to pathways through Gatineau and Ottawa. As noted in the memo to Council last November, the original railway bridge’s steel structure and timber plank surface does not allow for safe plowing, salting or grit operations. While staff have explored alternative de-icing products, none have been found to be suitable for the type of structure or the location of the bridge within the source water protection zone.

The more likely option for potential winter use is to allow snow accumulation that could be groomed for winter sports, such as cross-country skiing. Unfortunately, the 2023/2024 winter season saw below average snowfall and higher than normal temperatures across the city. As a result of these atypical weather patterns, very little snow accumulated on the deck of the bridge and staff were unable to accurately assess the feasibility of alternate winter maintenance activities for recreational activities. Staff will use the 2024/2025 winter season (weather permitting) to continue to monitor deck conditions and explore the potential for winter use in future winter seasons, which will be communicated with City Council and the public, including the groomers of the Kichi Sibi Winter Trail.

To ensure the safety of residents, a new gate will be installed to prevent access to the bridge when it is closed, as well as signage identifying the closure. City staff will monitor weather patterns and will use the gate to open and/or close the bridge during the spring and fall seasons, as required.

City Council will be provided with an update as more information becomes available.

Original signed by 

Alain Gonthier
General Manager 
Public Works Department

Dan Chenier
General Manager 
Recreation, Cultural, and Facility Services Department

c.c.       Senior Leadership Team
Public Works Departmental Leadership Team
Director, Infrastructure Services
Chief Communications Officer, Public Information and Media Relations
Manager, Council and Committee Services

Memo: Update on the Winter Maintenance Quality Standards Review (October 31, 2024)

October 31, 2024

To: Mayor and Members of Council

From: Alain Gonthier, General Manager Public Works Department

The purpose of this memorandum is to provide the Mayor and Members of Council with an update on the Public Works Department’s review of its Winter Maintenance Quality Standards.

Background

As directed by Council, the Public Works Department has undertaken a comprehensive review of its winter maintenance operations over the past five years, with updates provided to members of Council annually. During this time, the Department completed a Service Delivery Review, a municipal scan of comparative winter operations, and an in-depth review of its Winter Maintenance Quality Standards that was presented to the Transportation Committee and Council in November 2023. The review found that the City of Ottawa provides a high level of service for residents and exceeds the Minimum Maintenance Standards set by the province. These findings were further bolstered by resident engagement feedback, which found that residents were generally satisfied with the current level of service for the City’s winter maintenance operations, with some recommendations for improvements to residential roadway clearing and sidewalk maintenance.

At the April 17th Council meeting staff were directed to report on Winter Maintenance Quality Standards Review alongside a response to Councillor Brown’s Private Laneway Plows Motion (Motion No. 2024-34-05) at a Joint meeting of Transportation Committee and Agricultural and Rural Affairs Committee.

Continuous Improvements to Winter Maintenance Operations

Over the past five years, the Public Works Department has implemented several service enhancements to its current operational practices to increase efficiency and improve services based on Council direction and resident feedback, including:

  • ​Responding more proactively and aggressively to all types of winter events, specifically smaller events earlier in the winter season to prevent significant snowpack on sidewalks and residential streets, which leads to ice buildup and rutting.
  • Reassigning staff and equipment to sidewalk and pathway routes to create a stronger balance with road maintenance operations. Approximately 250 of the 540 winter maintenance resources are now clearing the City’s 2,500 km of sidewalks and pathways.
  • Introducing 24/7 deployment for sidewalk and pathway clearing across the city, resulting in less snowpack and ice build-up both during and after winter events – specifically within residential areas and school zones.
  • Collaborating with the Corporate Accessibility Office to develop a training video for front line operators highlighting specific challenges and barriers on the sidewalks, pathways, and other pedestrian facilities for people with disabilities. 

Furthermore, staff have implemented several continuous improvement measures in the areas of winter maintenance operations, service delivery and communications, for example:

  • Communicating proactively with Councillors and residents before, during and after winter events.
  • Sharing GPS tracking and route completion information with Councillors (Geotab – Citizen Insights).
  • Replacing all steel plow blades with rubber blades which helps the plow follow the contours of the road better and allows for improved snow and ice removal.  
  • Alternating starting points of residential beats to make plowing more equitable. 
  • Establishing set times to declare both day- and nighttime parking bans: 
    • Nighttime winter weather parking bans are called by 9 am on the day the ban is scheduled to go into effect. During a nighttime ban, street parking is prohibited between 7 pm and 7 am.
    • Daytime winter weather parking bans are called by 3:30 pm on the day before the ban is scheduled to go into effect. During a daytime ban, street parking is prohibited between 10 am and 7 pm.
  • Providing additional off-street parking during parking bans at City recreation facilities, OC Transpo park-and-rides, and City parking garages.
  • Continuing to allow paid parking during winter parking bans in designated business areas.  

Winter Maintenance Quality Standards Review – Next Steps

The Public Works Department has completed its review of the Winter Maintenance Quality Standards. While staff have identified several opportunities to increase service standards, particularly for the active transportation network, there are operational and financial implications associated with these improvements for the 2024-2025 winter season. In addition to requiring enough lead time to prepare for any changes in route deployment, the Public Works Department recognizes that any increase to its service standards would add to the City’s current financial challenges. Given that the City currently provides a high level of service for residents and that Council has approved more than $10M in additional investments for winter operations over the last three years, staff are deferring making any recommendations in 2024-2025. In the interim, staff will continue to leverage Councillor and resident feedback to identify further improvements and efficiencies, such as shortening residential and sidewalk beats and addressing windrow issues. At this time, staff will also continue to use effective operational judgement to manage winter conditions as necessary. While the Winter Maintenance Quality Standards are the guideline upon which winter events are planned, real-time execution is based on the operations required to keep the City’s transportation network safe, passable, and accessible.

With the Maintenance Quality Standards Review report being deferred, staff will still proceed with bringing forward an information report in response to Councillor Brown’s Private Laneway Plows Motion (Motion No. 2024-34-05) in Q1 2025. This report will be presented at both Transportation Committee and Agricultural and Rural Affairs Committee as outlined in the original motion.

Planning for the 2024-25 Winter Season

The Public Works Department continues its preparations for the upcoming winter season. Equipment is being prepared and staff are getting ready to transition to their winter operations positions. As part of the Department’s pre-winter outreach activities, Roads and Parking Services will engage with members of Council in the coming weeks.

Should members of Council have any questions, please do not hesitate to contact Quentin Levesque, Director of Roads and Parking Services or myself.

Thank you,

Original signed by 

Alain Gonthier
General Manager
Public Works Department

c.c.       Senior Leadership Team

Public Works Departmental Leadership Team

Andrea Lanthier-Seymour, Chief Communications Officer

Memo: Environmental Compliance Amendment Application – Springhill Landfill Remedial Action Plan (September 5, 2024)

September 5, 2024

To: Mayor and Members of Council 

From: Alain Gonthier, General Manager, Public Works Department 

The purpose of this memo is to update Council on the Springhill Landfill. Further to the memo sent to Council on June 13, 2024, the City submitted an application for a related amendment to the Environmental Compliance Approval (ECA) for the Springhill Landfill.

The previous ECA amendment is seeking approval from the Ministry of the Environment, Conservation and Parks to lift the suspension of accepting waste at the Springhill Landfill site for the exclusive receipt of excess waste soils from projects within the limits of the City of Ottawa to exhaust the remaining landfill capacity. While we await approval of this ECA amendment, the City is advancing a related amendment which will ultimately allow the environmental remediation, cap and closure of the site.    

This latest amendment, submitted August 30, 2024, seeks approval from the Ministry of the Environment, Conservation and Parks to authorize the remedial action plan, including a final cover system and stormwater management system, and the closure plan for the site. This amendment is also seeking approval for a post-closure inspection, monitoring, maintenance, and care plan.

As was done with the previous ECA amendment in June, the City will again send a letter to neighbours within a 500 metre radius of the Springhill Landfill, approximately 30, to notify them of this amendment and provide details on how they can submit comments to the Ministry of Environment, Conservation and Parks on the application. A copy of the letter to the nearby residents is attached for Council’s awareness.

Members of Council will continue to be informed of related applications, application outcomes and updates on the remedial action plan. In the meantime, if you have questions, please contact me directly by phone at 613-580-2424, extension 21197, or by email at Alain.Gonthier@ottawa.ca.  

Thank you,

Original signed by 

Alain Gonthier
General Manager
Public Works Department

c.c.       Senior Leadership Team

Public Works Departmental Leadership Team

Andrea Lanthier-Seymour, Chief Communications Officer

Memo: Retirement of Phil Landry and announcement of new Director of Traffic Services, Krista Tanaka (August 30, 2024)

August 30, 2024

To: Mayor and Members of Council

From: Alain Gonthier, General Manager, Public Works Department

The purpose of this memo is to inform you that after 32 years of service, Phil Landry, Director of Traffic Services, has announced his retirement from the City. His last day of work will be October 18, 2024.   

Phil started as a co-op student at the former Regional Municipality of Ottawa Carleton in 1992 and has since held various technical and management roles related to Traffic Services. Over the last 10 years as director of Traffic Services, Phil has been a strong partner with his colleagues across the organization. This strength extends to his ability to work with all Members of Council, residents and external stakeholder groups to find solutions that addressed transportation and traffic concerns in each of your communities. Through his leadership, Traffic Services has implemented many leading edge and innovative road safety, traffic operations and traffic management policies and guidelines that have enhanced the safety for all users of the City’s transportation network.   

Following Phil’s retirement announcement earlier this summer, and to ensure a smooth and seamless transition, a competition for the Director position was initiated. I am pleased to announce that Krista Tanaka was the successful candidate in this competition.   

Krista has been working as a professional engineer in the field of traffic engineering and road safety for over 20 years. Before joining Ottawa in 2010, Krista worked in consulting in Ottawa and North Carolina. Krista spent her first 11 years at the City leading the Road Safety and Traffic Investigations Unit and was responsible for the delivery of a number of key initiatives, including the Temporary Traffic Calming program, the Automated Speed Enforcement program and updating the Road Safety Strategic plan. In her role as Manager, Traffic, Safety & Mobility (2021 to 2023), Krista was responsible for overseeing the various programs and initiatives delivered by the City’s Road Safety, Traffic Management and Traffic Investigations units. Since the fall of 2023, Krista has been the Associate Director in Traffic Services where she has worked closely with Phil to gain a better understanding of the skills, knowledge and competencies required for the Director of Traffic Services position.   

Krista, who is bilingual, will be confirmed in the Director position on October 7, 2024, after completion of her term as Associate Director. I am confident that we have positioned Krista to successfully transition into her new role as director of Traffic Services. Until then, she will continue to work closely with Phil.   

Should you have any questions, please do not hesitate to reach out to me.  

Original signed by 

 Alain Gonthier  

General Manager 

Public Works Department  

CC:      Senior Leadership Team  

Public Works Departmental Leadership Team  

Chief Communications Officer

Memo: Update on Significant Rain Event (August 10, 2024)

August 10, 2024

To: Mayor and Members of Council

From: Carina Duclos, Acting General Manager, Infrastructure and Water Services Department 
Quentin Levesque, Acting General Manager, Public Works Department

This memo is to update Council on the infrastructure damage to roads, intersections and culverts in West Carleton and North Kanata following yesterday’s significant rain event, to provide an update on basement flooding, and  to provide an update on the City’s immediate and planned response.

Current situation for roads

All impacted roads are secure, with road closures in place. Following inspections last night and this morning, staff report that all sites are stable and there is no expectation that any of the currently identified sites will get worse.

Access to residences in the area is encumbered by the closures and detours, however residents can still get to their homes.

Roads, Traffic and Infrastructure staff were on site this morning, assessing the damage  and beginning immediate repairs, now that the water has receded.

The immediate focus is on reinstating laneways in the Carp Village Area, improving access to homes, addressing priority shoulder work on critical roads and conducting early culvert repairs.

Staff with the assistance of a general contractor are identifying locations that require immediate repairs and putting a repair plan together for the coming days.

The following roads currently have closures in place:

  • Old Maple Lane between Thomas A. Dolan Parkway and Strode Avenue due to flooding
  • Old Second Line between Thomas A. Dolan Parkway and Murphy Side Road due to flooding
  • Marchurst Road to be avoided at Murphy Side Road due to a collapsed culvert
  • Steacie Drive closed between Teron Road and Alfred Casson Way due to flooding
  • March Road to be avoided at Carp Road due to flooding

All roadway impacts due to flooding are being updated by Traffic Services on the City’s interactive traffic map.

Please note that residents are encouraged to keep checking this map as some of the current road closures may persist.

Debris clean up

Roads Services is currently working on debris removal with back hoes on impacted roadways in West Carleton and North Kanata. Street sweepers will continue this work.

Basement flooding

Infrastructure and Water Services staff have responded to all basement-related calls received through 3-1-1. There were approximately eight calls related to internal drain issues in residential homes.  

Preparedness measures taken ahead of the storm included orders to clean catch basins in areas with previous flooding concerns, having a response plan in place with additional staff ready to respond if needed, and proactively communicating with residents to remind them of steps they can take to prepare their homes. Public Information and Media Relations communicated proactively on social media, through a PSA and with a dedicated Heavy Rainfall page on Ottawa.ca. These combined preparedness measures resulted in minimal calls through 3-1-1.

If residents have basement flooding that has not been communicated to the City, they are encouraged to report it to 3-1-1 for inspection.

Future updates

Future updates will be provided directly by email to the impacted Ward Councillors, Councillor Kelly and Councillor Curry.

Original signed by

Carina Duclos, Acting General Manager, Infrastructure and Water Services Department 
Quentin Levesque, Acting General Manager, Public Works Department

CC:  EOCCG

CC: SLT

Memo: Cleaning the Capital 2024 Fall Campaign (August 8, 2024)

August 8, 2024

To: Mayor and Members of Council

From: Jenn Carreira, Acting Manager, Business & Technical Support Services, Public Works Department

The vibrant fall colours will soon make their appearance across the city and the Cleaning the Capital Fall campaign will proceed with registration on August 15. Cleanup projects will take place between September 15 and October 15.

Participants can register their cleanup projects by using the online registration form available at ottawa.ca/clean. The registration form populates an interactive map with pins that display the location, date, and time of all registered cleanup projects. Cleanup kits, which include garbage bags and nitrile gloves, will be made available for pick-up by registrants at one of 14 City of Ottawa facilities across the city. This fall, based on participant feedback and demand, we have added four new cleanup kit pick-up sites (including two rural pick-up locations).

As the new three-item limit for curbside garbage collection will come into effect during this campaign, participants are encouraged to review the instructions and options for proper disposal of collected waste/litter prior to their planned cleanup projects. This information will be communicated to participants via registration confirmation, as well as through ottawa.ca/clean.

Key Fall campaign dates:

August 15: Registration begins

September 15 to October 15: Cleaning the Capital Fall campaign

October 1: Deadline to register

November 1: Deadline to submit online cleanup reports

Campaign Success

Thanks to your program promotion and ongoing support, staff delivered a highly successful Cleaning the Capital Spring campaign with 1,034 registered cleanup projects and nearly 42,000 participants. Public Works and Cleaning the Capital staff sincerely appreciate the support of the Mayor and Members of Council in encouraging residents to participate in cleanup projects and thanking the dedicated volunteers in their wards for helping keep our city clean, green, and litter-free. With your continued support, staff look forward to a successful fall campaign.

Campaign Promotion

City-led promotion of the fall campaign is currently underway, including:

  • Social media and online advertisements, including City of Ottawa social media channels (Facebook, Instagram, and Snapchat);
  • Newspaper advertisements – supported by generous donations from media sponsors – as well as public service announcements / news releases;
  • Cleaning the Capital logo display on digital screens at City facilities, digital billboards, digital bus shelters;
  • Cleaning the Capital advertisements on OC Transpo buses, transit shelters, and three-stream waste bins throughout the city; · Cleaning the Capital website (ottawa.ca/clean), with helpful information, an online registration form and interactive map;
  • Campaign information provided directly to partners, as well as to community groups, organizations, schools, and past participants to encourage participation; and · Important campaign updates via e-subscription.

Help us promote the Fall campaign!

We would greatly appreciate Councillors’ assistance in promoting the Cleaning the Capital Fall campaign in their ward newsletters and social media channels using the attached Cleaning the Capital logo(s) and hashtags #CleaningTheCapital and #OttCity. Encouraging residents to register their cleanup projects and submit their online cleanup reports will help staff keep track of the areas that have been cleaned in your wards and across the city. Please find below, a few proposed messages/tweets for Councillors' social media.

Get your clean on this fall season! Registration for the #CleaningTheCapital Fall campaign begins on August 15. Organize a cleanup project with your family, friends, neighbours, or colleagues and help keep #OttCity clean and green. Register your project by October 1: ottawa.ca/clean

Fall is the perfect time to spruce up your surroundings! Register for the #CleaningtheCapital Fall campaign by October 1. You can choose from a variety of public spaces to clean, such as community parks, greenspaces, roadsides, or shorelines. Gather your team and help keep #OttCity clean and green! For more information or to register: ottawa.ca/clean

Calling all students! Ready to roll up your sleeves and make an impact this fall? #CleaningTheCapital is a great way to get a head start on your community involvement hours AND keep #OttCity beautiful. For more information or to register: ottawa.ca/clean.

Original signed by:
Jenn Carreira

Acting Manager, Business & Technical Support Services

Public Works Department

CC: Senior Leadership Team

Public Works Department Leadership Team

Program Manager, Public Outreach and Communications

Manager, Corporate Communications

Memo: Environmental Compliance Approval Amendment – Springhill Landfill (June 13, 2024)

June 13, 2024

To: Mayor and Members of Council

From: Alain Gonthier, General Manager, Public Works

The purpose of this memo is to advise Members of Council that the City is seeking an amendment to the Environmental Compliance Approval (ECA) at Springhill Landfill. As part of the ECA process, neighbours within a 500m radius of the site will be notified and provided the opportunity to share comments with the Ministry of Environment, Conservation and Parks (MECP). A copy of that letter is attached for Council’s awareness.

Springhill is a City-owned landfill located in the former Township of Osgoode that is operated by Tomlinson Waste Management under a pre-amalgamation agreement. The site has been suspended from accepting waste since 2018 due to Ministry of Environment and Climate Change (now the Ministry of Environment, Conservation and Parks, or MECP) findings of groundwater contamination at an adjacent provincially significant wetland.

Since this temporary suspension, the City and Tomlinson have been engaged in the development of a Remedial Action and Closure Plan. As a first step, the City has submitted an application to the MECP requesting an ECA amendment to lift the suspension for the exclusive receipt of excess waste soils from projects within the limits of the City of Ottawa to exhaust the remaining landfill capacity, ultimately allowing the second step to proceed being the environmental remediation, cap and closure of the site.   

The proposed approach sets a course for the environmental remediation required to bring the site to closure.

Staff are preparing a fulsome update on the Remedial Action and Closure Plan for Springhill, which will be provided to Council following the MECP’s consideration of this ECA amendment application. As part of the MECP process, the City will be submitting another ECA later this year for the Remedial Action and Closure Plan, at which time another neighbour letter will be sent.

Council will continue to be informed of related applications and public notifications. 

Thank you,

Alain Gonthier

General Manager

Public Works Department

c.c.       Senior Leadership Team

Manager, Corporate Communications

Program Manager, Media Relations and Legislative Support

Public Works Departmental Leadership Team

Memo: 2024 Wild Parsnip Strategy Update (May 24, 2024)

 

May 24, 2024

To: Mayor and Members of Council

From: Alain Gonthier, General Manager, Public Works Department

This memo is to inform members of Council that the 2024 Wild Parsnip Program is anticipated to
start on May 27, 2024, weather permitting. The goal is to reduce the growth of wild parsnip in
highly infested areas while ensuring that environmentally sensitive areas and public safety are not
adversely impacted. In total, Council has approved $298,000 for this year’s strategy.

The 2024 Wild Parsnip Strategy will allow staff to:

  • Continue and expand the application of Clearview and Navius FLEX herbicides to highly infested areas;
  • Continue mowing operations, adjusting frequency and timing to best coincide with herbicide applications;
  • Re-map infestation areas and levels;
  • Continue the communication and awareness campaign in collaboration with partners in Ottawa Public Health (OPH), Ministry of Environment, Conservation and Parks (MECP), National Capital Commission (NCC), etc;
  • Provide weekly updates for Councillors on roadside and parkland spraying locations within each ward;
  • Prepare communication materials for Councillors to share with residents.

A full listing of the infestation levels and planned treatment locations on roadsides is attached for
reference. We anticipate wild parsnip spraying in City parklands will begin June 3, 2024, weather
permitting. A full list of parkland spray locations will be provided to members of Council closer to
that date. Over 200 locations of parkland and approximately 1200 lane kilometers of
roadsides/pathways will be treated this year. We heard from residents and Councillors that
additional treatment was required and have significantly increased the number of lane kilometers
to be treated this year within existing budgets. Public Works will continue to assess the required
resources and budget for spraying operations in future years. Roadside grass cutting will begin
early June, and additional herbicide application may be considered again for the fall season.

To notify the public of the herbicide application, a Ministry of Environment, Conservation and
Parks (MECP) approved “Notice of Herbicide Use” advertisement will appear in local newspapers
one week prior to the start of spraying. However, given the large number of public access points
for parks, signage will only be posted at main entrance points.

Rural residents who do not wish to have the roadside adjacent to their property sprayed have
been given the option to opt-out of the Wild Parsnip Program. Should a resident opt-out of the
program, it will become their responsibility to manage any wild parsnip infestation adjacent to their
property, as required by the Weed Control Act, 1990. Information has been shared on how to optout
as part of the communications to residents on our website and in print materials. 

For additional information on wild parsnip, please consult the City of Ottawa’s website.

Thank you,

Alain Gonthier
General Manager
Public Works Department

c.c. Senior Leadership Team
Director, Public Information and Media Relations
Medical Officer of Health, Ottawa Public Health Department
Program Manager, Media Relations and Outreach
Public Works Departmental Leadership Team

Memo: Waste Diversion in Parks Pilot - 2024 Expansion - Final Park List (May 16, 2024)

May 16, 2024

To: Mayor and Members of Council

From: Shelley McDonald, Director, Solid Waste Services

The purpose of this memorandum is to provide Members of Council with the final list of the 24 parks that are being included in the 2024 Expanded Waste Diversion in Parks Pilot.

Evaluation process for shortlist of parks

A memorandum was sent to Council on February 8, 2024 to provide an update on the overall Waste Diversion in Parks project, as well as to inform Councillors of the upcoming outreach by staff to solicit a list of preferred parks for each Ward.

Following that memo, Solid Waste Services followed up with Councillors to solicit their short-list of preferred parks (2 to 3) to be considered for the expansion in their respective wards.

This list was evaluated by staff against a list of criteria including size and type of park, proximity to main access roads and accessibility to the park by a collection vehicle. In addition, working with our partners in Recreation, Culture and Facility Services (RCFS), parks were also evaluated for amount of seasonal bookings so that we could aim to have a bigger impact on diversion by servicing highly used parks where possible. The final list of parks included in the expansion are show in the table below.

2024 Expansion Parks for the Waste Diversion in Parks Pilot

Ward Park Name
1 Fallingbrook Park
2 Joe Jamieson Park
3 WC Levesque Park
4 Arcadia2/Lyndon Hooper Park
5 Dunrobin Community Center
6 Alexander Grove Park
7 McKellar Park
8 Centrepointe Park
9 General Burns Park
10 Pushman Park
11 City Centre Park
12 Optimist Park
13 New Edinburgh Park
14 McNabb Park
15 Fisher Park
16 McCarthy Park
17 Brantwood Park
18 Grasshopper Hill Park
19 Millennium Park
20 Osgoode Village Park
21 Richmond Lions Community Park
22 Claudette Cain Park
23 Walter Baker Park
24 Water Dragon Park
 

Staff have ordered the bins required to implement this expansion and have been exploring where the optimal bin locations are at each of the new parks.

Bins have started to be placed this month (May 2024) in the parks, with all the new parks being fully on-boarded by the end of July 2024.

Original Signed by:
Shelley McDonald

CC: Senior Leadership Team
Public Works Department Leadership Team
Chief Communications Officer
Manager, Corporate Communications
Manager, Council and Committee Services

Memo: Public Works Freshet Taskforce – Return to Normal Operations (May 15, 2024)

May 15, 2024

To: Mayor and Members of Council

From: Alain Gonthier, General Manager, Public Works Department

As of May 15, 2024, Public Works is concluding its operations related to the spring freshet. As a result, the Public Works Freshet Task Force is standing down and returning to normal operations.

The Public Works Freshet Task Force has actively monitored conditions throughout this year’s freshet. Relying on flood mapping and experience, we understand that residents are affected at differing water elevations. Due to the uncertainty of how significant flooding may become, people require time to prepare if sandbags are to be used for flood protection in any year. In 2024, the Ottawa River met and slightly exceeded the 1:2 level (a 50% chance of occurring in any given year) in most areas of Ottawa between Vydon Acres and Cumberland. The unknown impact of additional precipitation during the spring freshet requires ongoing vigilance by residents and city operations between the end of February and until conditions stabilize.

The following is a summary of Task Force actions taken in 2024:

  • Early monitoring of snow, water and forecasts began in January
  • The Freshet Task Force was established on February 26 and met 13 times to plan and initiate actions
  • Task Force members met with Ottawa Power Generation, the three local conservation authorities (Mississippi Valley Conservation Authority, Rideau Valley Conservation Authority and South Nation Conservation Authority), Parks Canada, the Ottawa River Regulation Secretariat, and other external groups as part of annual preparations
  • Outreach to local partners such as the NCC was completed
  • Information was made available to residents and Councillors through the flood page on ottawa.ca, and the City’s Flood 2024 group Facebook page.
  • Nine sandbag filling stations were deployed in community-based locations of known early impact for early access by residents. Eight filling stations were deployed between West Carleton, North Gower, Cumberland, and one made available at the downtown Hurdman Works Yard.

Look Ahead

As we close operations for this year, the following actions are being taken. Sandbag filling locations are being decommissioned this week. Assets will be returned to inventory for use in future freshets, or for seasonal operations where appropriate. The City will continue to maintain an inventory of materials at the former Woodlawn Works Yard location for use in future years.

Although the 2024 freshet is behind us, we will continue to work with internal and external partners including local conservation authorities to improve our processes and operational responses for future events.

Even in a year characterized by minor impacts, it is important that we take time to assess our actions and strategies. Some Councillors may have received additional outreach this year as part of an initiative to enhance general flood awareness. I am interested in receiving feedback on this outreach for future years.

Please contact Jim Lethbridge at jim.lethbridge@ottawa.ca with any questions related to freshet and the Public Works Freshet Taskforce.

Original signed by,

Alain Gonthier

General Manager

Public Works Department

CC: Senior Leadership Team

Public Works Department Leadership Team

Chief Communications Officer

Manager, Corporate Communications

Manager, Council and Committee Services