Recommended curbside garbage policy – Tag-a-Bag system
May 30, 2023
To help reduce unnecessary waste going to the landfill, the City of Ottawa is considering a Partial Pay-As-You-Throw program, more commonly known as a Tag-a-Bag system. Should Council approve, households would receive 55 tags for the year at no additional cost. If households use all their tags before the end of the year, they can purchase additional tags for $3.
The way we manage waste has to change. The City’s Trail Waste Facility Landfill is expected to reach capacity between 2036 and 2038. A new landfill or waste-to-energy solution would cost taxpayers more than an estimated $350 million. In order for the City to meet its greenhouse gas emission targets and to achieve the Council-approved Waste Plan goals, we all have to do our part to reduce unnecessary waste.
On May 4, staff presented an overview of the recommended policy to Members of City Council and the Environment and Climate Change committee will consider it on Monday, June 5. Residents can read the report online, and watch or listen to the June 5 meeting of the Environment and Climate Change Committee to hear the staff presentation.
We will update this webpage as more details become available.
Frequently Asked Questions
Why is the City recommending changes to the curbside garbage collection program?
Ottawa needs a more effective curbside waste diversion policy. Our diversion rate is well below those of other Canadian cities. The City’s last waste audit found that more than half of what people set out at the curb as garbage is recycling and organic waste that should be diverted through the blue, black and green bin programs instead.
As part of the Solid Waste Master Plan public engagement series, we provided residents with a list of policy options that would encourage people to do a better job of keeping recyclables and organics out of the landfill. Tag-a-Bag was the most popular choice.
The Province’s Food and Organic Waste Policy Statement calls for a 70 per cent reduction and recovery of food and organic waste from landfills by the end of this year. Ottawa is currently falling short of that goal and, a tag-a-bag system is part of the City's plan to reach the Provincial targets. In 2022, the City-wide diversion rate was 46 per cent based on collected tonnages.
What is a tag-a-bag system?
A tag-a-bag system allows households to dispose of a set number of garbage items annually at no additional cost. If a household uses up all their tags, they can buy more for $3 per tag.
One of the advantages of the Tag-a-Bag system is that it encourages people to think twice before throwing something away. It promotes a sense of responsibility and encourages recycling and waste reduction.
Around 130 cities in Ontario already use a tag-a-bag system. This includes many nearby, such as Almonte, Carleton Place, Smiths Falls, Russell, Rockland and Hawkesbury. Gatineau has a tag-a-bag system, too.
Tag-a-bag systems are proven to help reduce waste to landfill and increase participation in recycling and green bin programs.
How much garbage could residents put out at the curb under this system?
Residents would receive 55 tags per year as part of their Solid Waste User Fee.
Each item of garbage would need a tag to be collected. A garbage bag, container, or bulky item is considered a garbage item, so long as it meets the size and weight parameters described within the by-law:
- Maximum weight of 33 pounds / 15 kilograms.
- Bins no larger than 90 centimetres tall and 46 centimetres wide.
- Bags no larger than 90 centimetres tall and 66 centimetres wide.
- No loose items inside the container.
Residents would receive all the tags at once, giving them flexibility to use more or fewer tags in a given collection week throughout the year. There would be no limit to how much residents can set out through curbside recycling and green bin programs.
If residents need to set out garbage in excess of the annual allotted amount, additional tags would be available for purchase for $3 per tag.
Why is there an extra fee for tags? Isn’t curbside garbage collection paid for by property taxes?
Garbage collection is funded by properties paying a uniform flat fee – the Solid Waste User Fee. However, while all are currently paying the same fee, some households set out far more garbage than others.
A tag-a-bag program treats garbage more like a utility, like water and natural gas consumption. It distributes costs more fairly among the population because households would pay in proportion to how much waste they produce. Households would have some control over what they pay by reducing the amount of garbage they put out at the curb.
While additional tags will be available for purchase, this program is not intended to drive up garbage costs. To limit unnecessary waste going to the landfill, the City wants to encourage people to reduce, re-use and recycle to the fullest.
Will the City offer assistance to low-income households?
During public engagement, the City heard concerns about the costs for low-income households to purchase extra tags and is taking steps to address those concerns. Staff are exploring opportunities to provide assistance to low-income households.
Are there any exceptions for unavoidable waste that recurs from week to week, like diapers and medical products?
Yes. The City already has a Special Considerations program where eligible residents can set out diapers and incontinence products for collection every week. We are proposing to expand that program to include non-hazardous medical waste. Waste collected through this program would not count toward a household’s tag allotment.
Are there any exceptions for large households that generate more garbage or people who rent out a unit in their home?
The proposed program is not intended to penalize larger households. It treats garbage like a utility, distributing costs in proportion to how much waste is produced, while allowing households to have some control over what they pay by reducing what they put in the garbage. Therefore, the program would provide 55 tags per year for all households, regardless of size or the number of units in a home.
When will the new program come into effect?
If Committee and Council approve the policy, staff will report back with an implementation plan by Q1 2024 before the program begins in Q2 2024. This report will include strategies to address challenges and, it will provide a plan for guiding residents through the policy change.
How can residents reduce their waste?
- Visit the Waste reduction and Education page for tips to reduce waste, video tutorials and more.
- Consider donating gently used items to local charities or community organizations.
- Sort items accordingly by using the City’s curbside blue, black, and green bin programs.
Not sure where something goes? Use the Waste Explorer to find out.
What will the City do to deter increased illegal dumping?
Municipalities with similar programs reported an increase in illegal dumping of household waste at the beginning, but they indicate it tapered off in the first six months with proactive monitoring, education, and enforcement.
Staff will be monitoring areas across the City that are prone to illegal dumping such as parks, public spaces, rural ditches and receptacles on private property.
Residents can report illegal dumping online at ottawa.ca/311.
Is the City considering other ways to preserve the life of the landfill, like waste-to-energy systems?
Other options, including waste-to-energy systems, will be explored through the Solid Waste Master Plan, which will come back to Committee and Council later this year. It is important to note that there is no one solution to Ottawa’s waste issues. The recommended curbside collection changes are necessary to divert unnecessary waste now, even as other medium- and long-term options to preserve landfill life are being evaluated.
Garbage and recycling during COVID-19
There is no change to curbside garbage and recycling collection.
Litter (including used masks and gloves)
- We are seeing an increase in disposable gloves and masks discarded on the ground in public, especially in grocery store parking lots. Used gloves and masks are garbage and do not belong on the ground.
- Residents should dispose of all garbage, including gloves and masks, in waste bins. If you take your used gloves and masks home, throw them away in a garbage bin lined with a plastic bag, and be sure to wash your hands after
- Used paper facial tissues should be placed in plastic bags and can go in the green bin as per regular waste disposal practices.
At-home rapid antigen screening
- For residents in the City of Ottawa, rapid COVID test kits from at-home testing must be placed in a plastic bag and then placed in your regular household garbage. This will help ensure the safety of waste collection operators.
For information about on-site workplace rapid antigen screening, please visit OttawaPublicHealth.ca.
Curbside garbage collection
How often is garbage collected?
- Garbage is collected every two weeks.
- Green bins are collected every week.
- Recyclables are picked up on alternating weeks (black bin one week, blue bin the next).
- Blue bins and garbage are picked up the same week.
- Leaf and yard waste is collected with your green bin.
- Check your Collection Calendar to confirm your collection schedule.
- Only non-recyclable items should be placed in the garbage.
- Not sure where an item belongs? Please check the Waste Explorer.
How many bags, items or cans can be put out?
Residents receiving curbside collection can set out up to six items every second week on garbage day.
When and where to put your garbage
- Put garbage at the curb any time after 6:00 pm the evening prior to your collection day and no later than 7:00 am on your collection day.
- Place bags or cans on the ground as close as possible to the roadway, but not on the sidewalk, roadway or on top of snow banks.
How to package your garbage
- Do not put recyclables, organics or yard waste in plastic bags.
- To avoid collections issues, please do not use shopping bags or small white garbage bags when setting your garbage at the curb.
- Do not use cardboard boxes for garbage. Cardboard boxes are a recyclable item and must be placed in the black bin.
- Make sure material is packaged or contained securely in a plastic garbage bag or garbage can to avoid loose debris.
- All garbage cans, bags or boxes should not weigh more than 15 Kg (33 lb).
- Separate all broken glass from your garbage and place it in a cardboard box clearly labeled 'broken glass'. Doing otherwise can result in serious injuries to collection operators
- Sawdust, ashes and other material of similar nature go in your green bin. NO hot ashes please.
- Add leaf and yard waste to your green bin. Do not mix leaf and yard waste, recyclables and garbage together.
- All carpet should be tied and bundled. Bundles should be less than 1.2 m (4 ft.) in length, less than 60 cm (2 ft.) in diameter and less than 15 kg (33 lb.) in weight.
Acceptable metal or plastic garbage bag/container
- Maximum 140 litre capacity
- Maximum weight capacity, less than 15 kg/33lb when full
- Maximum 90cm/35" tall, 46cm/18" diameter
- Two handles and a water tight lid. Container must not have fixed lids
Do not secure lid to garbage container with bungee cord/rope.
No loose garbage inside container.
Waste collection operators will not reach into garbage cans to retrieve bags as it could cause injury.
Do not place glass or sharp objects loose in plastic bags.
Examples of acceptable containers:
Maximum 140 litre can with wheels and removable lid
Maximum 140 litre can without wheels and removable lid
- Cardboard boxes must not be used as a garbage container. Cardboard boxes should be recycled or used for yard waste only. *Exception* A cardboard box can be used to dispose of broken glass. Place broken glass in a cardboard box. Close/seal/tape the box shut and clearly mark on the outside of the box "broken glass". Set cardboard box at the curb with your regular garbage.
- Oversized and overweight containers (+15kg/33lbs).
- Many wheeled containers are too big and too heavy when full. Containers must be less than 125 litres with no fixed lids.
Examples of unacceptable containers:
220 litre / 50 gallon container
240 - 360 litre / 50 - 80 gallon container
For more details on approved container sizes, visit the City's Solid Waste Management by-law.
For more details on approved container storage outside of garbage day, visit Property Standards by-law, section 12.
Disposing of bulky items
You can keep your gently used possessions out of the landfill and help others. Check the item in the Waste Explorer for a list of charitable organizations that accept donations. Please remember to phone ahead before returning an item.
What happens to my garbage?
When your garbage gets picked up, it doesn’t just go away. It stays right here, in Ottawa, at the City’s landfill site.
Take a tour around the Trail Road Waste Facility and find out what happens once the collection trucks have dumped their loads. Meet heavy equipment operator Lynne and Lucy, the hawk. See how leachate (or “garbage juice”) is treated and where landfill gas gets turned into electricity. But most importantly, find out what you can do to help extend the lifespan of this important community asset.
What happens to my garbage?
Visual: Garbage truck is approaching.
Every two weeks, a collection crew shows up to pick up your garbage.
Visual: Truck stops, collection operator picks up garbage, empties contents into vehicle.
Up to 40 trucks make more than 1,000 stops a day. Each waste collection operator walks 21 kilometres during a 10-hour shift – a half marathon! – while lifting 10 tonnes of material.
Visual: Garbage truck driving off.
The collection vehicles crush materials to reduce load volume and decrease trips to the landfill.
Visual: Garbage truck driving onto scale.
When trucks are full, they head to the Trail Road Waste Facility, south-west of Barrhaven.
Visual: Truck being weighed.
All trucks are weighed when they arrive, and again when they leave, so the City can track how much waste is entering the facility.
Visual: Truck leaving scale.
On average, Trail Road receives 1,000 tonnes of garbage per day.
Visual: Lynne Hammond, Heavy Equipment Operator, standing in front of scale house, wearing bright yellow safety gear.
“The vehicles, when they arrive at our landfill, drive up onto our scale house here behind me.
Visual: Pick-up truck with trailer driving onto scale.
The scale attendants process 600 vehicles a day. They guide everyone on where they need to go and take payments from those customers who have to pay a tipping fee.”
Visual: Bird’s eye view of small loads area.
At the small loads area, materials can be dropped off for reuse or recycling.
Visual: Signs for e-waste and recycling drop-off; piles of tires, scrap metal and electronic waste.
There is no charge for glass, metal, plastic, tires, scrap metal and electronic waste. Brush and cardboard are accepted for a small fee.
Visual: Bird’s eye view of freshly added garbage; garbage truck dumping its load.
Any vehicle that brings in a load for disposal, big or small, gets directed to the tipping face.
Visual: Lynne standing on tipping face; compactor crushing garbage.
“The tipping face is the active zone at the edge of a landfill. This mountain of garbage we’re standing on grows everyday, which means the tipping face moves continuously.”
Visual: Garbage truck getting weighed on scale on its way out. Bird’s eye view of tipping face, close-ups of heavy equipment in action.
Collection trucks head back to the scale house after they are emptied. Heavy equipment operators compact newly added waste with an enormous bulldozer and a packer to flatten it as much as possible. Other measures are taken for safety, sustainability and odour control.
Visual: Lynne at the tipping face, pointing to fence in the background; handler with brown falcon on her glove; special vehicle unreeling tarp to cover garbage at night.
“We put up fences around the site to stop garbage such as plastic bags from flying onto the highway nearby. We hire a company that brings in hawks and falcons to deter the seagulls from coming onto the site and spreading the garbage. The tipping face at night is covered with a tarp, soil and woodchips.”
Visual: Workers applying a black cover to decommissioned area; that same area shown from above, partly covered with sand.
Once an area is full, it is sealed with a raincoat-like barrier and various layers of soil, then topped with grass.
Visual: Drone flight over the whole site, from oldest to newest part, most of it looking like a big green hill.
The Trail Road landfill opened in 1980, and the area that is now full is much bigger than the active area. The overall waste footprint is 85 hectares—more than 150 football fields wide. But how much space is left?
Visual: Back at tipping face; unloading and compacting shown from above.
In 2021, we learned that our landfill could reach capacity as early as between 2036 and 2038 if we keep doing what we’re doing. But if all residents strive to create less garbage together, it can last longer.
So, what else happens at Trail Road?
Visual: Bird’s eye view of landfill’s power plant.
The City’s Waste Facility is a highly engineered site. A lot of effort goes into protecting the environment.
Visual: A row of three bright blue poles in grassy area.
Groundwater is monitored carefully, …
Visual: Leachate (garbage juice) facility shown from various angles; foam-covered brown liquid bubbling in basin; tank truck arriving, worker inserting hose to fill tank; close-up of control panel.
… and leachate is collected and pre-treated right at Trail. Leachate – or garbage juice in layman’s terms – is a mix of liquids from wet waste and added rain or snow. After 24 hours in a settling basin, tankers take it to ROPEC, the City’s wastewater treatment plant.
Visual: Gas utilization facility shown from different angles; building with generators, ducts and power lines; close up of gas well with orange tube on decommissioned area.
PowerTrail is a private-public partnership that generates electricity from landfill gas, powering 6,000 homes and businesses. CO2 and methane form when organic matter decomposes in the absence of oxygen. Wells capture these harmful greenhouse gases to prevent them from entering the atmosphere.
Visual: Conveyor belt and excavator between windrows, moving compostable material; potting soil sign and heap of soil for sale at Trail Road.
At an outdoor composting facility, leaf and yard waste is turned into potting soil and then sold to residents so they can reuse it in their own yards or community gardens.
Visual: Glass and steel entrance of modern grey building; wide angle of whole front; drone footage from back of building with four large gates side by side.
The administration building was designed with a Silver LEED green building certification, housing offices in the front and a garage in the back.
Visual: Lynne getting out of a pick-up truck, then standing in front of open gate; water truck spraying on dirt road, big truck parking in garage, compactor slowly moving through gate on big steel studded wheels.
“This building here behind me is where we store, clean and maintain our heavy equipment. Such as the water truck for dust control, our rock trucks for soil management, and then of course our compactor and bulldozer. Our compactor weighs 56 tonnes – that’s the weight of six elephants!”
Visual: Worker in safety vest closing and locking the gate in front of scale house; gate rolls down behind bulldozer parked in garage.
After a long day, they are stored in the garage. At 7 am the next morning, the Waste Facility will open again, and the collection crews will bring in more garbage. Your garbage.
Visual: Person putting something into a green bin and closing lid; other person setting out blue and black bin; collection operators emptying recycling containers into collection vehicles; truck driving off.
Good news: If you make full use of your green bin and recycling bins, you can keep 75 per cent of your waste out of the landfill, but the best way to reduce waste is to avoid creating it.
Visual: Animated cityscape appears, with a small garbage truck slowly crossing screen from left to right. Words and symbols appear in animated sky above.
Choose reusable containers.
Refuse unnecessary packaging.
Sell, swap, donate, regift or repurpose what you no longer need.
Visual: Dollar sign appears.
With your help, our landfill will last longer.
Visual: Question appears; URL appears.
Not sure what goes in which bin? Visit ottawa.ca/wasteexplorer.
Visual: Ottawa logo appears.
Holiday collection schedule
Christmas trees will be collected on the same day as the green bin. Please remove all decorations and place it at the curb no later than 7 am on your scheduled collection day. Trees will not be collected if wrapped in plastic bags or if frozen in snow banks. For more information on disposing of Christmas trees, visit our Green bin and leaf and yard waste webpage.
Green bin, recycling and garbage collection
- Curbside and multi-residential green bin, recycling, garbage and bulky item collection will take place as per the regular schedule. Collection will not be delayed due to Christmas or New Year’s Day.
The City would like to remind residents that there is NO collection of green bin, recycling and garbage on the following statutory holidays:
- Family Day: Monday, February 20, 2023
- Good Friday: Friday, April 7, 2023
- Easter Monday: Monday, April 10, 2023
- Victoria Day: Monday, May 22, 2023
- Colonel By Day: Monday, August 7, 2023
- Labour Day: Monday, September 4, 2023
- Thanksgiving Day: Monday, October 9, 2023
- Christmas Day: Monday, December 25, 2023
Recycling, green bin and garbage collection schedules will be delayed by one day for the remainder of the week, with Saturday making up for the missed day.
For example, if your collection day falls on a Monday statutory holiday, collection would shift to Tuesday, a regular Tuesday collection day would shift to Wednesday, Wednesday to Thursday, Thursday to Friday, and Friday to Saturday.
Statutory Holiday Exceptions for 2023
There are no changes to the recycling, green bin, and garbage collection schedule for:
- Canada Day: Saturday, July 1, 2023
- National Day for Truth and Reconciliation: Saturday, September 30, 2023
- Remembrance Day: Saturday, November 11, 2023
- Boxing Day: Tuesday, December 26, 2023
Give Away Weekend has transitioned to give away all year long
Give Away Weekend has transitioned to giveaway all year long!
We encourage residents to explore different ways to divert waste from the landfill all year long. Your trash may be another person’s treasure ― Give away items to help others and the environment at the same time!
You may consider your local Buy Nothing Project Facebook(link is external) group to give items you’re done with a second life in a neighbour’s home.
Buy Nothing Project is led entirely by volunteers and is open to everyone. Community members can join their neighbourhood group by searching for it on Facebook.
Declutter your home, help a neighbour and support the worldwide movement to decrease waste all at the same time.
Please note, the Buy Nothing groups are external to the City of Ottawa and you must abide by their terms and conditions.
You can also check items in the Waste Explorer for a list of charitable organizations that accept donations. Please remember to phone ahead before donating an item.
Thank you for refusing, reducing, reusing, repurposing and recycling every chance you get!
Other landfill sites
- Waste Connections of Canada Inc (WCC), previously Huneault Dump – 3354 Navan Road, 613-824-7289
- Waste Management Landfill, West Carleton Environmental Centre – 2301 Carp Road, 613-831-3562
- Tomlinson Waste Recovery Centre – 106 Westhunt Drive (Carp), 613-836-6069
Please ensure to contact the landfill directly before attending to ensure they are open, confirm their rates and materials accepted.
Trail Road Landfill: Rates, hours and potting soil purchase
In response to the ongoing pandemic, the following practices and precautions are in place at the Trail Waste Facility to keep both the public and staff safe, and must be observed by all individuals attending the landfill:
- Payment is contactless (i.e., Interac, Visa, MasterCard, Amex) at the scale house to address physical distancing requirements.
- The public will be permitted to sort their materials at the small load deposit area, however – sorting materials in advance is recommended.
- Residents will be required to practice social distancing while in the landfill.
Ottawa residents and businesses can dispose of waste material at this facility. The Trail Road Waste Facility only accepts non-hazardous waste generated within the geographic boundaries of the City of Ottawa.
- Household hazardous waste is NOT accepted
- Liquid waste is NOT accepted
An environmental assessment to expand the Trail Road Waste Facility was approved in June of 2005. The expansion will provide an additional 10 to 40 years past 2008, depending on how much future waste can be successfully diverted from the landfill. Documents on the Trail Waste Facility Landfill Optimization/Expansion Project are available to the public at the Ottawa Public Library.
Location and hours of operation
4475 Trail Road (off Moodie Drive, south of Fallowfield Road)
The landfill site is open to the public during the hours listed below.
Monday to Friday: 7 am to 6 pm
Please note: The Trail Road Waste Facility is open on Monday, July 3 from 9 am to 5 pm.
The facility will also be open to the public on the following Saturdays:
- June 10 - 8 am to 4 pm
- June 24 - 8 am to 4 pm
- July 8 - 7 am to 6 pm
- July 22 - 8 am to 4 pm
Safety equipment requirements
CSA-certified green patch footwear and hi-visibility clothing is required for all persons using the Main Disposal Area or Small Load Area #2 (at the tipping face). Persons who do not have the required protective clothing will continue to have access to the Small Load Area #1. These changes are being introduced in order to ensure the safety of everyone on site. Should you have any questions, please contact the City at 3-1-1.
Landfill rates (2023)
The Trail Road Waste Facility Scale House accepts the following payment methods:
All landfill fees, except for the potting soil sales, are exempt from HST. Potting soil is available for purchase while quantities last. Please bring a shovel and containers for loading your own potting soil and wear appropriate footwear.
|Potting soil||<= 200kg (minimum) $13.50>200 kg (per tonne) $66.50||Potting soil is available for purchase while quantities last|
|*Residential, commercial, demolition and construction garbage||$130/tonne||Minimum fee applies <250 kg - Flat rate $32.50, otherwise charged by the weight in tonnes times the rate|
|Soil/fill, (top soil, sand, sod)||$66.50/tonne (<200kg minimum is $13.30)||Must be free of waste. Large quantities over 5 tonnes must be pre-approved. Please contact 3-1-1 for more information.|
|Fill (asphalt, masonry, concrete without rebar)||$130/tonne (<200kg is $32.50||Must be free of waste.|
|Woodchips||$130/tonne (<200kg is $32.50)|
|Stumps||$260/tonne (minimum $60.75<235 kg)|
|Farm waste||Free||As per definition of farm waste from registered farms only.|
|Mixed garbage, brush, cardboard or recyclables||$260/tonne (minimum $60.75<235 kg)||If recyclable content is more than 10 per cent in volume. (Recyclables: brush, cardboard, metal, glass, plastic)|
|Asbestos||$564/tonne (1 tonne minimum, per tonne)||
Brush/yard waste and recyclable materials
|Waste type||Price||Please note|
|**Brush and yard waste||$42/tonne||Material must be under 7 cm diameter. Larger source separated material is garbage ($130.00/tonne). Minimum fee applies if <100 kg. Flat rate of $4.20, otherwise charged by the weight in tonnes times the rate.|
|Large brush and yard waste||$130/tonne||Material that is over 7 cm diameter. Larger source separated material is garbage ($130.00/tonne). Minimum fee applies if <100 kg. Flat rate of $13, otherwise charged by the weight in tonnes times the rate.|
Source separated cardboard (no garbage). Minimum fee applies if <100 kg. Flat rate of $5.90, otherwise charged by the weight in tonnes times the rate.
|Metals||Free||Source separated metals (no garbage)|
|Electronic waste||Free||Source separated electronic waste (no garbage)|
|Glass, metal and plastic||Free||
Source separated glass, metal and plastic (no garbage)
* If tipping load is less than 250 kg, a flat rate of $32.50 is charged. Otherwise the load is charged by the weight in tonnes times the rate posted.
**If tipping load is less than 100 kg, a flat rate of $4.20. Otherwise the load is charged by the weight in tonnes times the differential rate.
***If tipping load is less than 100 kg, a flat rate of $5.90 is charged. Otherwise the load is charged by the weight in tonnes times the rate posted.
|Ticket reprint (per reprint)||$10/ticket|
- We do NOT accept liquid waste in the landfill.
- We do NOT accept hazardous waste at the landfill.
- Oil tanks/drums MUST be cut in half or perforated many times. If you are not equipped to safely and properly perform this work, please contact a waste disposal company to remove the tank/drum.
- Safety requirement: Steel toe boots and high visibility vests must be worn at main tipping areas.
- Payment options: Interac, Visa, AMEX and MasterCard. Please note: Until further notice the Trail Road Waste Facility, we will not be accepting cash or personal cheques as a method of payment.
Yellow Bag program
The Yellow Bag program is a convenient and affordable garbage and waste diversion service for small businesses in Ottawa that generate smaller amounts of garbage.
Curbside garbage is collected every two weeks. Maximize your recycling and participate in the Green Bin program to minimize the amount of garbage you produce.
Check your Collection Calendar to confirm your collection schedule.
What are the benefits of the Yellow Bag program to your business?
- The program provides an affordable option for the collection of your business recycling, organics and garbage waste
- It reduces garbage generated from your business with a focus on blue and black box recycling
- It lowers your waste disposal costs
- It leads to an increase in organics waste diversion through the Green Bin
- It helps our community save valuable landfill space and
- It shows your customers that you are committed to the environment.
Who can participate in the Yellow Bag program?
- Any Ottawa business that generates sixteen bags or less of garbage every two weeks can participate and
- If your business is located in a building with multiple business tenants, all businesses in the building must be Yellow Bag program participants and all of the businesses together cannot generate more than sixteen bags of garbage every two weeks
- Anyone can register on behalf of your building
What is the cost?
- Yellow bags are sold in packages of four for $17.20, only $4.30 per bag (effective April 1, 2023)
- No additional fee is charged to have recycling and green bin material collected
Where can I get yellow bags?
The yellow bags are available at participating Home Hardware retailers and a BMR. Here are the Home Hardware retailers and a BMR where you can purchase your Yellow Bags:
|Yellow Bag Retailers||Location|
|Morris Home Hardware||1226 Wellington Street – Wellington Village|
|Heron Home Hardware||1593 Bank Street – @ Heron Rd|
|Elmvale Home Hardware||1910 St. Laurent Blvd – Elmvale Shopping Centre|
|Trudel Home Hardware||329 March Road – Kanata|
|Bridlewood Home Hardware||90 Michael Cowpland Drive - Kanata|
|Stittsville Home Hardware||6001 Hazeldean Road – Stittsville|
|Richmond BMR||6379 Perth Road – Richmond|
|Capital Home Hardware||736 Bank Street – Glebe|
|Deka Home Hardware||545 Donald B. Munroe Drive – Carp|
|Manotick Home Hardware||1166 Beaverwood Road., Box 970 – Manotick Mews|
|Leitrim Home Hardware||4836 Bank Street – South Gloucester|
The following service will be provided in person. We strongly recommend you schedule an appointment with us, but walk-ins will be accepted between 8:30am – 12pm and 1pm - 4pm.
Please select a location to book an appointment time:
Laurier Client Service Centre, 110 Laurier Avenue West
Nepean Client Service Centre, 101 Centrepointe Drive
Kanata Client Service Centre, 580 Terry Fox Drive
Orleans Client Service Centre, 255 Centrum Boulevard
Metcalfe Client Service Centre, 8243 Victoria Street (open Tuesday)
West Carleton Client Service Centre, 5670 Carp Road (open Wednesday)
North Gower Client Service Centre, 2155 Roger Stevens Drive (open Thursday)
How does the Yellow Bag program work?
- Complete the Yellow Bag Registration Form
- You may also contact 3-1-1 to have to the registration form emailed to you
- If you are approved, the City will contact you
- You will then receive a free blue and black box and green bin and a list of locations where you can buy yellow bags
- The yellow bags are collected bi-weekly on your blue box collection day. Check your waste collection calendar to confirm your collection day.
- You can set out 15 containers of blue or black box materials during the week that each recycling stream is collected; and
- You can set out a maximum of three green bins every week
How to set out your garbage and recyclables?
- Place at the curb before 7 am on your collection day (Check the waste collection calendar to confirm your collection day)
- Place garbage in yellow bag (not more than 15 kg or 33 lbs per bag). Limit is 16 yellow bags every two weeks
- If your business is part of the special consideration program (diapers and incontinence products collection), yellow bags must be used
The Yellow Bag program does not accept:
- Construction, renovation wastes from building alterations
- Hazardous waste
- Liquid wastes such as cooking oils and grease trap wastes
If you have a legally binding waste collection contract with another company, you may be subject to cancellation penalties by participating in this program. Be sure to check with your service provider.
Find information on what goes in the green, blue and black bins.
Garbage alerts for recreation perks! - Contest
What does racquetball at the Sportsplex have to do with remembering what day to put your green bin out? We’re happy you asked! The City of Ottawa is encouraging residents to sign up for recycling and garbage collection reminders for a shot to win a one-year all-inclusive individual fitness membership or a six-month household membership.
To enter, residents can sign up for curbside reminders, and then stay tuned for the contest link which will be published in a reminder message the week of June 4 and June 11.
As a condition of participating in the “Garbage alerts for recreation perks!” Contest (the “Contest”), entrants agree to be bound by these Official Contest Rules (the “Contest Rules”).
To be eligible to participate in this Contest, you must be a resident of Ottawa, Ontario, have reached the age of at least sixteen (16) at the time of entry, and not be a current employee or contract worker of the City of Ottawa. Entrants who are under the age of majority in their province or territory of residence must obtain parental consent prior to entry. Should an entrant who is a minor be selected for a prize, a parent or guardian will be required to accept the prize on the entrant.
How to enter – no purchase necessary
To enter the Contest, you must meet the eligibility requirements above, sign up for curbside reminders, and then enter the contest from the reminder message at the beginning of June.
Everyone who enters our contest may be eligible to win a one-year all-inclusive individual fitness membership or a six-month household membership.
Prize selection process
On Wednesday, June 21 (the “Draw Date”) in Ottawa, Ontario, the City of Ottawa will perform a random draw (the “Prize Draw”) from among all eligible Prize Entries received during the Contest. The odds of winning a Prize will depend on the number of eligible Prize Entries received during the Contest Period.
The City of Ottawa will contact all winners directly no later than 5 pm on Wednesday, June 21 via email. Please note that failure to respond within three (3) days of the date at which the City sends a prize notification email will result in disqualification and the City reserves the right to select another winner. Selected winners will be required to answer a skill testing question prior to receiving the prize.
The winner’s acceptance of the prize shall constitute: (i) confirmation of eligibility for the Contest and compliance with these Contest Rules; (ii) acceptance of the prize as offered; and (iii) release of the City of Ottawa from liability as outlined in section 7 of these Contest Rules.
The following conditions apply to the prize in this Contest: (i) the prize must be accepted as awarded and is not transferable or convertible to cash; (ii) there are no substitutions permitted, except at the City of Ottawa’s option; and (iii) the City of Ottawa reserves the right, in its sole discretion, to substitute any prize or a component thereof with a prize of equal or greater value.
Limitation of liability
By participating in this Contest, entrants agree to release and hold harmless the City of Ottawa, its elected officials, subsidiaries, affiliates, directors, officers, employees and agents from any and all liability or any injuries, loss or damage of any kind arising from or in connection with this Contest or prize won, including any travel related thereto. Entrants further acknowledge that this Contest is administered solely by the City of Ottawa and is no way sponsored, endorsed or administered by any third parties. If you have any questions about the collection and use of personal information by the City of Ottawa, you may email Kendra Hoskin, Outreach and Communications Coordinator at Kendra.Hoskin@ottawa.ca.
Cancellation, Modification, Suspension Of Contest
The City of Ottawa reserves the right to cancel, modify or suspend the Contest at any time subject to applicable law, if the City of Ottawa determines that the Contest cannot be run as originally planned or if fraud or any other occurrence compromises the fairness or integrity of the Contest.
Personal information collected by the City of Ottawa including the Contest entrant names is collected by for the purposes of administering the Contest. If you have any questions about the collection and use of personal information by the City of Ottawa, you may email Kendra Hoskin, Outreach and Communications Coordinator at Kendra.Hoskin@ottawa.ca.