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Online Services Assistance

Masks are required to be worn in enclosed public spaces including at City of Ottawa facilities as mandated by province-wide masking regulations.

The city recognises that it maybe challenging for some to access our services online. You can now make an appointment to receive the assistance you need in person.

Request In-Person

You can now make an appointment to receive the online assistance you need in person.

Please select a location to book an appointment time:

Laurier Client Service Centre, 110 Laurier Avenue West

Nepean Client Service Centre, 101 Centrepointe Drive

Kanata Client Service Centre, 580 Terry Fox Drive

Orleans Client Service Centre, 255 Centrum Boulevard