During the COVID-19 pandemic the Backflow Prevention Program remains operational. Please note the following:
Surveyors will have access to submit surveys. Property owners can request extensions if their due date to submit a survey is approaching during the pandemic. Property owners can contact email@example.com and provide the property address and the current due date. The Backflow Prevention Program will require overdue surveys to be completed within 60 days after the state of emergency is lifted by the City of Ottawa.
The Backflow Prevention Program will continue to review and provide survey responses to surveyors and property owners.
Installation of backflow assemblies
Property owners can request extensions if their due dates to install a backflow assembly is approaching during the pandemic. Property owners can contact firstname.lastname@example.org and provide the property address, due date and a proposed completion date for backflow assembly installation when the state of emergency is lifted.
Testing of backflow assemblies
BSI will continue to issue letters instructing to have backflow assemblies tested. Property owners can contact email@example.com and request extensions for device testing. Provide the property address, due date, and CCN number. The Backflow Prevention Program will require testing to be completed within 60 days once the state of emergency is lifted by the City of Ottawa.
Submitting Building Permit applications
Clients can submit their complete application submission packages with payment (cheque) via courier to:
City of Ottawa – Building Code Services
100 Constellation Drive
Alternatively, smaller applications can be submitted online via firstname.lastname@example.org. Payment for email applications will be arranged upon submission.
Application/permits fees and payments
The preferred method of payment for Building Code Services applications and permits is by cheque. Should you wish to inquire about alternative payment options please contact us at 613-580-2424 ext. 29312 or email@example.com.
Issuance of permits
Permit applicants will be contacted when the permit is approved for issuance.
If your application was previously approved, clients are requested to contact Building Code Services at 613-580-2424 ext. 29312 or send an email to firstname.lastname@example.org to coordinate the issuance of their Permit.
Inspections staff will not enter occupied areas of the following building types for the purposes of carrying out their duties:
- Personal dwellings, including homes, apartments and condo units;
- Long-term care facilities, seniors’ residences and retirement homes;
- Hospitals; and
- Daycare facilities.
Permit holders are encouraged to speak directly with their assigned inspector regarding options for an in-person inspection.
Inspectors are currently practicing enhanced health and safety protocols, including physical distancing, while onsite.
Ottawa Public Health
The City of Ottawa’s Backflow Prevention Program encourages everyone to review Ottawa Public Health’s website regularly to stay updated on the evolving COVID-19 situation in our community.