Do I need a building permit?

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Kanata Client Service/Building Code Services Counter closed permanently on June 28, 2024

The City’s Kanata Client Service/ Building Code Services at 580 Terry Fox Drive closed permanently on June 28.

In-person services remain available at the City’s six other client service centres, including the Nepean Client Service Centre at Ben Franklin Place, 101 Centrepointe Drive, and the West Carleton Client Service Centre, at 5670 Carp Road, open on Wednesdays. Visit ottawa.ca/csc for the City’s Client Service Centre locations and business hours.

Submitting building permit applications and the issuance of building permits

Building Code Service counters are open for personal services by appointment and walk-ins at the following three locations . This includes the submission of permit applications, payment of fees and the issuance of permits. 

Ben Franklin Place – 101 Centrepointe Drive: Monday to Friday, 8:30 am – 4:30 pm

City Hall – 110 Laurier Avenue West: Monday to Friday, 8:30 am – 4:30 pm

Orleans – 255 Centrum Boulevard: Monday to Friday, 8:30 am – 4:30 pm 

The following Building Code Service counters are open one day a week between 8:30 am to 4 pm (no appointment necessary):

Metcalfe - 8243 Victoria Street (open Tuesday)

West Carleton - 5670 Carp Road (open Wednesday)

North Gower - 2155 Roger Stevens Drive (open Thursday)

The following are various methods for submitting applications:

1. Electronic building permit applications (in printable PDF format)

Electronic building permit applications by email are no longer be accepted.

Online submissions 

Applications can now be submitted online using the new Building, Planning and Land Development online application and permitting portal available through My ServiceOttawa. The new Land Management System is a digital technology providing access to online permits and applications for Building Code Services. 

Applying for applications and access to the customer portal requires a My ServiceOttawa (MySO) account set-up and registration with the new Building, Planning and Land Development system. 

Do you currently have a My ServiceOttawa account? 

  • No - Please proceed to My ServiceOttawa  login page and select the green ‘create an account’ button. Assistance  is available for creating your account. 
  • Yes - Please login to your My ServiceOttawa account and complete the system registration by selecting the Building, planning and land development service widget. 

Please refer to the My ServiceOttawa’s help page for assistance on how to manage your account. Several Customer Portal user guides have been developed to provide information on how to use the new system. You may find out more about the new Building, Planning and Land Development online application and permitting system by visiting the Engage Ottawa page. 

Submission requirements and examples for residential building permit applications can be found at the following:

2. In-person appointments 

Building Code Service counters are open for personal services by appointment and walk-ins. For clients wishing to submit applications (Ledger size or smaller), make payments or pick up permits a scheduled appointment is recommended. Select the link below to access the appointment scheduler. Submitting applications electronically is still the preferred method at this time.

The following Building Code Service Counters are open one day a week between 8:30 am to 4 pm (no appointment necessary):

  • Metcalfe Client Service Centre, 8243 Victoria Street (open Tuesday)
  • West Carleton Client Service Centre, 5670 Carp Road (open Wednesday)
  • North Gower Client Service Centre, 2155 Roger Stevens Drive (open Thursday)

Fee schedule

Helpful tips in completing the building permit application form as a homeowner

Building Permit Application form 

Section F of the application form

As a homeowner, Tarion warranty requirements outlined in Section F are not applicable and can be checked as “No”.

Section G (Schedule 1) of the application form

The Ontario Building Code , under Part C article 3.2, allows for a homeowner to take design responsibility for design activities and drawings related to:

  • The construction or alteration to the house owned by the person or
  • An ancillary building (garage or shed) that serves the house owned by the person.

The Schedule 1 requirement for this exception must be acknowledged under Section D- Declaration of Designer, 3rd sentence, under the basis for exemption-insert “homeowner”.

Building permit application-section H of the application form - Completeness and compliance with applicable law

Under Section H, any declaration labelled as “No” will not permit the application from being processed. 

Application/permit fees and payments

Currently the only method of payment for Building Code Services applications and permits is by cheque, Interac or e-transfer.

Issuance of permits

Permit applicants will be contacted when the permit is ready.

Clients may contact Building Code Services at 613-580-2424, extension 29312 or email buildingpermits@ottawa.ca  for questions regarding their permit application.

Building inspections

At key stages of building construction, your work must be inspected to ensure that the completed construction complies with the Ontario Building Code. The permit plans and specifications must be on site and made available to the building inspector at the time of inspection. To ensure the availability of a building inspector, you should book inspections 48 hours in advance. Failure to have the appropriate inspection performed may result in your having to uncover and expose the work for inspection, or other Orders issued, etc.

The building inspector's name and phone number are identified on the building permit.

Development information officers

In order to provide effective service to clients, the Development information in-person service is available by appointment only.  If you require the services of a development information officer, please call 613-580-2424, extension 23434 or email dioinquiry@ottawa.ca, include the subject address, proposed use, and other pertinent information relevant to the inquiry.  Upon receipt of the inquiry, a phone call or an email response will be provided within two to three business days, in the event more information is required there will be options to allow for further discussion.

For up-to-date information regarding building and renovating in Ottawa, please continue to visit Ottawa.ca.

Building permit projects

Under the Building Code Act, a building permit is required for the construction of a new building, an addition, or alteration of any building or structure with a building area of over 10 square metres (approximately 108 square feet). Minor exceptions may apply to one storey storage sheds – see Detached Garages and Sheds for further detail. The following list provides examples of common projects that require building permits. If the scope of your project does not appear on the list below or you are unsure of the permit requirements please contact Building Code Client Service Centre or 3-1-1 for more information. 

Other Projects requiring building permits

  • Change over from septic to sanitary sewer
  • Green building initiatives, such as:
    • Storm and grey water use
    • Roof top storm water retention systems
    • Structures used in the support of a wind turbine generator with a rated output of more than 3kW
  • Interior and exterior structural alterations, such as:
    • adding or removing walls, i.e., creating different room sizes and/or uses
    • one- and two-storey additions
    • new windows where there were none before
    • enlarging or relocating a window or door
  • Plumbing - alterations, additions or extensions to a plumbing system (except replacing existing fixtures)
  • Structural foundation repairs and drain tile replacement
  • Structural repairs or alterations

Rural projects

  • Hoop structures (i.e. fabric covered buildings)
  • Farm use buildings - barns, silos, manure storage structures (excluding earthen structures)
  • Riding arenas

If the scope of your project does not appear on the list above or you are unsure of the permit requirements please contact Building Code Client Service Centre or 3-1-1 for more information. You can also email buildingpermits@ottawa.ca.

Where to apply: Submit your application via the online customer portal. Building Code Service counters are open for inquiries and  those requiring assistance by appointment only.  

Application Forms: Application to Construct or Demolish. (For reference only)

 

Adding an apartment (additional dwelling units)

An additional dwelling unit (apartment) means a separate dwelling unit located in the same building as an associated principal dwelling unit in a detached dwelling, linked-detached dwelling, semi-detached dwelling, duplex dwelling, or townhouse dwelling. 

A lot containing a principal dwelling may have up to two additional dwelling units comprised of:

  • Two separate dwelling units (apartments), located in the same building as the principal dwelling, or
  • A combined total of one separate dwelling unit (apartment) in the same building as the principal dwelling, and one coach house on the same lot.

Where permitted, the number of dwelling units on a lot, including the principal unit, must not exceed three total units.

These new housing units are permitted in Ottawa's urban, suburban, and rural areas – where fully serviced – subject to Section 3.2 of the Official Plan and Section 133 of the Zoning By-law.

Adding a coach house (additional dwelling units in an accessory structure)

A coach house means: A separate dwelling unit that is subsidiary to and located on the same lot as an associated principal dwelling unit but is contained in its own building that may also contain uses accessory to the principal dwelling. 
 
A lot containing a principal dwelling may have up to two additional dwelling units comprised of:

  • Two separate dwelling units (apartments), located in the same building as the principal dwelling, or
  • a combined total of one separate dwelling unit (apartment) in the same building as the principal dwelling, and one coach house on the same lot.

Where permitted, the total number of dwelling units, including the principal unit, must not exceed three units.

These new housing units are permitted in Ottawa's urban, suburban, and rural areas subject to Section 3.2 of the Official Plan and Section 133 of the Zoning By-law.

Addition

Under the Building Code Act, a building permit is required for the construction of a new building, an addition, or alteration of any building or structure with a building area of over 10 square metres (approximately 108 square feet).

The following are examples of additions:

  • Sunrooms
  • Solariums
  • Attached garages
  • Porches
  • One and two storey additions

Demolition

You need to obtain a building permit to relocate or demolish an existing building or structure. Your demolition application will be reviewed to ensure compliance with applicable law, including the Ontario Heritage Act, the Zoning By-law and in some areas, the Demolition Control By-law. The review will also identify any legislative or safety requirements that may need to be adhered to during or after the demolition of the structure. Clearance authorization from utilities confirming services have been appropriately disconnected or capped must be obtained as well..

The demolition of certain building types (silos, and barns) and non-load bearing interior partitions does not require a demolition permit.

Any person who commences demolition prior to the issuance of a Permit to Demolish shall, in addition to any other penalty imposed under the Act or Building Code, pay a non-refundable administrative surcharge fee as set out in Schedule "A" of the City of Ottawa, Building By-law 2014-220.

Detached garages and sheds

Construction of an accessory building (e.g., detached garage, gazebo, pool house/change room), including pre-fabricated buildings, occupying an area greater than 10 square metres (108 square feet) requires a building permit. Construction of a one-storey detached storage shed that measures 15 square metres or less in gross area, is ancillary to the principal dwelling and without plumbing, does not require a building permit.

Solar collector systems

A building permit to install solar collector systems with a face area equal to or greater than five square metres on any building except as provided below. Solar collectors consist of either photovoltaic systems used in the production of electricity or solar thermal collectors used for air or water. “Face area” of a collector system is considered the aggregate area of all panels or modules, either in a series or an array, mounted on a building.

Projects not requiring Building Permits

Some projects are exempted from having to obtain a building permit, however, your project must still comply with the Ontario Building Code and any applicable law, such as the Zoning By-law.

A detached accessory structure (e.g., detached garage, gazebo, pool house/change room) that measures less than 10 square metres (approx. 108 square feet) does not require a building permit.

A one-storey detached storage shed, that measures 15 square metres or less in gross area, is ancillary to the principal dwelling and without plumbing, does not require a building permit.

Designated Heritage Buildings or buildings located within a Heritage District Overlay are not subject to exemptions and require that you contact a Building Client Service Centre representative for specific information.

The following is a list of projects that are exempt from having to obtain a permit:

  • Installing asphalt shingles on a roof
  • Damp proofing of existing basements
  • Replacing doors or windows (provided they are in the same size opening)
  • Replacing kitchen or bathroom cabinets (provided plumbing fixtures remain in same location)
  • New flooring
  • Installation of air conditioning units or heat pumps
  • Replacing an existing hot water tank
  • Fences (not enclosing a pool - see Pool Enclosure By-law 2013-39)
  • Pool heaters
  • Painting and decorating
  • Landscaping
  • Deck less than 24 inches above grade, except main entrance

If you are unsure that the scope of your project does not require a building permit please contact Building Code Client Service Centre or 3-1-1 for more information. You can also e-mail buildingpermits@ottawa.ca.

Where to apply: Building Code Client Service Centre

Application Forms: Permit to construct or demolish, Pool enclosure, Permanent sign on private property, Access to building permit records, 911 Blade