Septic systems

Refer to the Ottawa Septic System Office's website for fees, to download application forms and for more information.

Online Submissions 

Septic system applications can now be submitted online using the new Building, Planning and Land Development online application and permitting portal available through My Service Ottawa. The new Land Management System (LMS) is a digital technology providing access to online permits and applications for Building Code Services. 

Applying for applications and access to the customer portal requires a My ServiceOttawa (MySO) account set-up and registration with the new Building, Planning and Land Development system. 

Do you currently have a My ServiceOttawa account? 

• No - Please proceed to My ServiceOttawa  login page and select the green ‘create an account’ button. Assistance is available for creating your account. 

• Yes - Please login to your My ServiceOttawa  account and complete the system registration by selecting the Building, planning and land development service widget. 

Please refer to the My ServiceOttawa’s help page for assistance on how to manage your account. Several Customer Portal user guides have been developed to provide information on how to use the new system. You may find out more about the new Building, Planning and Land Development online application and permitting system by visiting the Engage Ottawa page. 

Please note that payment must accompany all applications. Additional costs for photocopies may apply. 

In Person 

Contact the RVCA office to pick up an information package (which includes the required application forms). Call: 613-692-3571 PRESS “4” or Toll Free: 1-800-267-3504 

There are various methods for submitting applications.

Application Forms: Application for a Permit to Construct or Demolish  (For reference only)