1.             2005 – 2009 AUDIT RECOMMENDATIONS – ACTION STATUS REPORT and process   for reporting ongoing audit status tracking

 

                rECOMMANDATIONS DES VÉRIFICATIONS 2005 – 2009 – RAPPORT  SUR L’ÉTAT         D’AVANCEMENT DES MESURES ET PROCESSUS EN VUE DE FAIRE RAPPORT SUR LE              SUIVI EN COURS DES VÉRIFICATIONS

 

 

COMMITTEE RECOMMENDATIONS

 

That Council:

 

1.                  Receive, for information, the 2009 year-end action status tracking report for the 2005 - 2009 audit recommendations requiring implementation, as outlined in Documents 1 through 5; and

 

2.                  Approve that future action status tracking of audit recommendations be included in the Auditor General’s annual follow-up audits as part of the regular audit reporting process.

 

 

RECOMMANDATIONS DU COMITÉ

 

Que le Conseil :

 

1.                  Prenne connaissance du rapport de fin d’année 2009 relatif au suivi sur l’état d’avancement des mesures concernant les recommandations des vérifications 2005-2009 nécessitant une mise en œuvre, tel qu’il est exposé dans les Documents 1 à 5;

 

2.                  Approuve que les suivis à venir sur l’état d’avancement des mesures liées aux recommandations des vérifications soient inclus dans les vérifications de suivi annuelles du vérificateur général dans le cadre du processus régulier relatif aux rapports de vérification.

 

 

 

 

 

Documentation

 

1.                  City Manager’s report dated 12 April 2010 (ACS2010-CMR-OCM-0003).

 


Report to/Rapport au :

 

Audit, Budget and Finance Committee

Comité de la vérification, du budget et des finances

 

and Council / et au Conseil

 

12 April 2010 / le 12 avril 2010

 

Submitted by/Soumis par : Kent Kirkpatrick, City Manager/Directeur des services municipaux et Alain Lalonde, Auditor General/ Vérificateur général

 

Contact Person/Personne ressource : Kent Kirkpatrick, City Manager /

Directeur des services municipaux

(613) 580-2424 x 25657, kent.kirkpatrick@ottawa.ca

 

CITY-WIDE / À L’ÉCHELLE DE LA VILLE

Ref N°: ACS2010-CMR-OCM-0003

 

 

 

 

SUBJECT:

2005 – 2009 AUDIT RECOMMENDATIONS – ACTION STATUS REPORT and process for reporting ongoing audit status tracking

 

 

 

 

OBJET :

rECOMMANDATIONS DES VÉRIFICATIONS 2005 – 2009 – RAPPORT  SUR L’ÉTAT D’AVANCEMENT DES MESURES ET PROCESSUS EN VUE DE FAIRE RAPPORT SUR LE SUIVI EN COURS DES VÉRIFICATIONS

 

 

 

REPORT RECOMMENDATIONS

 

That the Audit, Budget and Finance Committee recommend Council:

 

1.                  Receive, for information, the 2009 year-end action status tracking report for the 2005 - 2009 audit recommendations requiring implementation, as outlined in Documents 1 through 5; and

 

2.                  Approve that future action status tracking of audit recommendations be included in the Auditor General’s annual follow-up audits as part of the regular audit reporting process.

 

 

RECOMMANDATIONS DU RAPPORT

 

Que le Comité de la vérification, du budget et des finances recommande au Conseil :

 

1.                  De prendre connaissance du rapport de fin d’année 2009 relatif au suivi sur l’état d’avancement des mesures concernant les recommandations des vérifications 2005-2009 nécessitant une mise en œuvre, tel qu’il est exposé dans les Documents 1 à 5;

 

2.                  D’approuver que les suivis à venir sur l’état d’avancement des mesures liées aux recommandations des vérifications soient inclus dans les vérifications de suivi annuelles du vérificateur général dans le cadre du processus régulier relatif aux rapports de vérification.

 

 

BACKGROUND

 

The Corporate Services and Economic Development Committee and City Council have considered and approved action status tracking reports since 2006 with respect to the implementation status of outstanding audit recommendations and the resolution of items under dispute. 

 

Prior to the formation of the Audit, Budget and Finance Committee (ABFC), following the tabling of the midterm governance review report in June 2009, the Council Audit Working Group (CAWG) was the legislative body overseeing implementation and resolution of the audit recommendations.

 

The CAWG was established in 2006 to oversee the implementation of audit recommendations and provide a forum for discussion with the Auditor General, appointed members of Council and senior management to discuss and formulate recommendations for decision by CSEDC and Council on disputed items.

 

With the formation of the ABFC, the CAWG was dissolved and their mandate to receive and report quarterly on the implementation status of audit recommendations and provide input into the recommendations requiring resolution was assumed by the ABFC.

 

The purpose of this report is to:

 

 

 


DISCUSSION

 

Audit Action Status Tracking

 

Documents 1 through 5, appended to this report, provide the ABFC with an update on the status of the implementation of remaining recommendations from the 2005, 2006, 2007, 2008 and 2009 audits as of December 31, 2009. 

 

2005 Audits

Document 1 provides the action status tracking of recommendations from the 2005 audits.  Implementation of recommendations for the By-Law Services, Emergency Management Program, Real Estate Management, Overtime and Procurement audits are 100% complete. Further progress has been made on implementing the remaining audit recommendations, with the majority of the audits being over 85% completed. This is provided to the ABFC and Council for information.

 

2006 Audits

Document 2 provides the action status tracking of recommendations from the 2006 audits.  Implementation of recommendations for the Employment and Financial Assistance Branch, Munster Hamlet and IT Processes of the Computerized Financial System audits are 100% complete. Further progress has been made on implementing the remaining audit recommendations, with seven audits being over 70% completed. This is provided to the ABFC and Council for information.

 

2007 Audits

Document 3 provides the action status tracking of recommendations from the 2007 audits.  The Food Safety and Inspections Control, Light Rail Transit Financial Information, Pesticide Use Policy, Population Growth Projections, Procurement of Fax Machines and Council Request Tracking Process audits are 100% complete. Progress has been made on implementing the remaining audit recommendations, with ten audits over 65% completed. This is provided to the ABFC and Council for information.

 

2008 Audits

Document 4 provides the action status tracking of recommendations from the 2008 audits tabled to date.  The Year-end Spending audit is 100% complete.  Progress has been made on implementing the remaining audit recommendations, with twelve audits over 25% completed. This is provided to the ABFC and Council for information.

 

2009 Audits

Document 5 provides the action status tracking of recommendations from the 2009 audits tabled to date. Progress has been made on implementing the audit recommendations.  The Incremental Costs of the Transit Strike is 44% complete. This is provided to the ABFC and Council for information.

 


Ongoing Audit Action Status Tracking

 

Following the tabling of the mid-term governance review report in June 2009 and the formation of the ABFC, the CAWG was dissolved and the mandate to receive and report quarterly on the status of implementation of audit recommendations and provide input into the recommendations requiring resolution was assumed by the ABFC.  There is now a requirement to confirm next steps with regard to ongoing audit status tracking.

 

When the OAG was created in 2004, a decision was made to postpone conducting follow-up audits in order for the Office to focus on new audits and build a series of recommendations that would be followed up after a period of 4-5 years.  As such, the 2009 work plan was focussed on these follow-ups, which will be reported upon in the 2010 Annual Report later this year.  The Auditor General has indicated that follow-ups will now occur on a more regular basis and that all work plans for 2010-2013 will include a follow-up component, which will be reported to City Council.

 

The follow-up audit process involves the OAG providing their assessment of management’s representation of the status of implementation of audit recommendations. With the initiation of follow-up audits the Auditor General and City Manager feel that there is no need to duplicate the ongoing status tracking of audit recommendations through both a status report process and a follow-up audit process. Recognizing that the audit status tracking will be reported on as part of the follow-up audit process, the Auditor General and City Manager are in agreement in recommending the elimination of this duplication through the suspension of the existing audit status tracking reporting process to the ABFC and Council.

 

The OAG has indicated that follow-up audits for the 2005-2007 audits will be tabled with Council in June 2010.  In future years, each annual report of the OAG will contain follow-up audits for the previous years' audits.  In addition to follow-up audits, management may provide additional information regarding the status of implementation of audit recommendations whenever it deems appropriate.

 

 

CONSULTATION

 

Audit status tracking documents were prepared by applicable departments as part of drafting this report. Consultation will continue as part of the ongoing discussions related to the implementation surrounding the audit recommendations.

 

Public consultation is not applicable and was not conducted as part of this report.  Members of the public may address the Audit, Budget and Finance Committee during its consideration of the report.

 

 

FINANCIAL IMPLICATIONS

 

There are no financial implications associated with this action status report.

 

SUPPORTING DOCUMENTATION

 

Document 1:   Status tracking for the 2005 audits as of December 31, 2009 (Document issued separately and is on file with the City Clerk.)

a)         2005 Audit of Drinking Water Services - Recommendation Status Tracking

b)         2005 Audit of Internet Usage and Controls - Recommendation Status Tracking

c)         2005 Audit of the Management Control Framework - Recommendation Status Tracking

 

Document 2:   Status tracking for the 2006 audits as of December 31, 2009 (Document issued separately and is on file with the City Clerk.)

a)         2006 Audit of the Building Services Branch - Recommendation Status Tracking

b)         2006 Audit of the Financial Control Environment - Recommendation Status Tracking

c)         2006 Audit of Fleet Services Branch - Recommendation Status Tracking

d)         2006 Ottawa Fire Services Branch - Recommendation Status Tracking

e)         2006 Audit of Property Management - Recommendation Status Tracking

f)         2006 Audit of Public/Private Partnerships (P3) Processes - Recommendation Status Tracking

g)         2006 Audit of Surface Operations - Recommendation Status Tracking

h)         2006 Audit of Wastewater & Drainage Services Division - Recommendation Status Tracking

 

Document 3:   Status tracking for the 2007 audits as of December 31, 2009 (Document issued separately and is on file with the City Clerk.)

a)         2007 Audit of the 3-1-1 Contact Centre - Recommendation Status Tracking

b)         2007 Audit of Development Review Process - Recommendation Status Tracking

c)         2007 Audit of Labour Relations - Recommendation Status Tracking

d)         2007 Audit of Staffing - Recommendation Status Tracking

e)         2007 Audit of Inventory and Asset Management Processes - Recommendation Status Tracking

f)         2007 Audit of Environmental Impacts of the Ottawa 20/20 Growth Management Plan - Recommendation Status Tracking

g)         2007 Audit of the Parks and Recreation Branch - Recommendation Status Tracking

h)         2007 Audit of Parks and Recreation Financial Management and Revenue Processes - Recommendation Status Tracking

i)          2007 Audit of the Protocol Division - Recommendation Status Tracking

j)          2007 Audit of the 2006 and 2007 Compensation Budgets - Recommendation Status Tracking

k)         2007 Audit of Bus Refurbishing and Warranty Programs - Recommendation Status Tracking

l)          2007 Audit of Carp River Watershed & Related Projects - Recommendation Status Tracking

m)        2007 Audit of Misuse and Abuse – Vehicles and Equipment - Recommendation Status Tracking

n)         2007 Audit of Costs Related to the Proposed Contracting-Out of Lube, Oil and Filter Work - Recommendation Status Tracking

o)         2007 Audit of the Disposal of Pavement Line Marker Equipment - Recommendation Status Tracking

p)         2007 Audit of Ministry of Labour Charges Regarding Contractor Equipment in Surface Operations - Recommendation Status Tracking

 

Document 4:   Status tracking for the 2008 audits as of December 31, 2009 (Document issued separately and is on file with the City Clerk.)

a)         2008 Audit of the Water Rate - Recommendation Status Tracking

b)         2008 Audit of the Building Code Services Process for 215 Preston Street - Recommendation Status Tracking

c)         2008 Audit of Hospitality & Other Ethical Matters - Recommendation Status Tracking

d)         2008 Audit of IT Capital Expenditures & Project Approval Process - Recommendation Status Tracking

e)         2008 Audit of the Children’s Services Division - Recommendation Status Tracking

f)         2008 Audit of Grants and Contributions - Recommendation Status Tracking

g)         2008 Audit of the Long Term Care Branch - Recommendation Status Tracking

h)         2008 Audit of the Ottawa Paramedic Service - Recommendation Status Tracking

i)          2008 Audit of the Parking Function - Recommendation Status Tracking

j)          2008 Audit of Sick Leave Management - Recommendation Status Tracking

k)         2008 Assessment & Monitoring of Eligibility for Social Housing Subsidies - Recommendation Status Tracking

l)          2008 Audit of the Traffic Operations Division - Recommendation Status Tracking

m)        2008 Governance & Compliance with Access Agreement - Southpointe Community Association - Recommendation Status Tracking

n)         2008 Audit of Moonlighting & Corporate Risk Issues – Traffic Operations Division - Recommendation Status Tracking

o)         2008 Audit of an Allegation of Blogging on City Work Time - Recommendation Status Tracking

 

Document 5:   Status tracking for the 2009 audits as of December 31, 2009 (Document issued separately and is on file with the City Clerk.)

a)         2009 Audit of the Incremental Costs of the Transit Strike 2008-2009 - Recommendation Status Tracking

b)         2009 Audit of the Award of a Key to the City - Recommendation Status Tracking

 

 

DISPOSITION

 

The applicable department head and staff will continue to work on implementation of the audit recommendations as noted.

 

The City Manager will continue to work with the Auditor General on the resolution and implementation of recommendations that are subject to further discussion.